Excellent Reporting
May 21, 2020

Excellent Reporting

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We have been looking for social media reporting solutions that suits our budget and when we came across Zoho Social we liked it straight away.
  • Reporting.
  • Monitoring.
  • Ability to repost Instagram posts with multiple images and videos.
Marketing and sales.
At this stage only Zoho Social.
We use it mostly for reporting and monitoring.

Zoho Social Feature Ratings

Sentiment analysis
5
Broad channel coverage
5
Content planning and scheduling
8
Audience targeting
5
Content optimization
5
Automated routing and prioritization
7
Customer interaction histories
7
Lead generation
7
Content marketing
7
Twitter
8
Facebook
8
LinkedIn
8
Google+
4
Instagram
4
Campaign success analytics
9
Competitor analysis
7
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated