Overall Satisfaction
December 18, 2020

Overall Satisfaction

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I have recently started using Zoho Social. Before this, I plunged deep into the world of online systems that are helping me expand my company and my personal brand. I don't know if I've done more research on something!!
I've been searching for a tool that is intuitive when it comes to creating an online presence, lets me plan posts in advance (and repeat if necessary!) and allows me to post to multiple platforms. This is Zoho Social, And More!
Not only does it follow all my standards, but it also enables you to collaborate from one dashboard across all your platforms.
  • Multiple Channel Posting
  • Bulk Scheduling
  • Multi-brand posting
  • Doesn't provide any alerts or reminders.
  • Seeing past posts in calendar view would be great
  • Reporting can be more descriptive
  • Lead generation
  • More reach to targeted audience
  • Effective administration
Absolutely positive - all in one place to plan and post and analyse all my online content. Interactive medium, easy to use and easy to manage. This is all that any social media manager may ever want and look for. This is truly amazing! I highly recommend it to the ones who are looking for an easy to use solution.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

With Zoho Social, I was able to build my account, profile, connect all of my social media accounts (including Facebook, Twitter, LinkedIn, and Instagram), and start scheduling content in about an hour, unlike other social media management tools I tried before using Zoho Social. I didn't have any problems and it is very intuitive and easy to use the UI.

The minimal issues I've had have been addressed quickly. Top notch customer service.
Amazing experience, as I have explained above. Highly recommended to newbies in this field.
This is a game-changer for sure! You'd be hard-pressed to beat this if you've been looking for a social media app that makes your life simpler and makes you happy to be noticeable online. I sound really like their sales guy, but honestly, I'm just really excited about what they've made! All the boxes and more are ticking. They have a free trial that is worth checking out really.

Zoho Social Feature Ratings

Sentiment analysis
9
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Automated routing and prioritization
8
Customer interaction histories
8
Lead generation
9
Content marketing
9
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
8
Competitor analysis
8
Role-based user permissions & privileges
9
Mobile access
9