The reason I went for Zoho Social
September 17, 2021

The reason I went for Zoho Social

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is an amazing platform where I can talk about so many amazing features and it is difficult to say which is most useful. The user interface is very easy to understand and very reliable. With just a few clicks we can efficiently schedule and distribute content across all our social media platforms saving vast number of hours in repeated action on different platforms.
  • It allows you to preview your posts before scheduling.
  • Bulk postings.
  • Check analytical reports.
  • The pricing could be looked into.
  • Needs to update with additional social media platforms (e.g.: Pinterest, TikTok).
  • Made the team coordinate with work.
  • Buffer
I mainly changed to Zoho Social since I have read major good factors about it and it sure did live up to the name.

Do you think Zoho Social delivers good value for the price?

Not sure

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

I have been very satisfied with my using so far.
The support team has been really helpful when I needed them.
Other than the pricing issue which is a major factor from where I live in I have nothing bad to say about Zoho Social and if I was to recommend it to anyone I definitely would. The analytical reports are just so clean and well-advertised, it helps us users a lot.

Zoho Social Feature Ratings

Sentiment analysis
7
Content planning and scheduling
10
Audience targeting
4
Content optimization
7
Automated routing and prioritization
7
Customer interaction histories
8
Lead generation
9
Content marketing
9
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
9
Competitor analysis
9
Role-based user permissions & privileges
9
Mobile access
9