Great Product for Small Business
April 23, 2024

Great Product for Small Business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social has revolutionized our social media management experience. As a small business owner, I was overwhelmed with the multitude of platforms and the time it took to manage them all. Zoho Social streamlined everything into one user-friendly interface. It can help any small business manage all of their social media pages in one place and the post manager and social media calendars help keep everything organized so you can focus on the other parts of your business.
  • Social Media Calendar
  • Social Listening
  • Engaging with your audience
  • Hashtag Tracking
  • Competitor Monitoring
  • Opportunity Cost
  • ROI

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social is great for managing all of your social media pages (Facebook, Instagram, Twitter, etc.). From scheduling posts, to engaging with your customers and your audience. It is great for social listening and monitoring messages, feedback, reviews, etc. It has allowed me to stay organized with the ever changing world of social media.

Zoho Social Feature Ratings

Sentiment analysis
10
Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Automated routing and prioritization
10
Customer interaction histories
10
Lead generation
10
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
10
Competitor analysis
10
Role-based user permissions & privileges
10
Mobile access
10