Item: Zoho Social
Rating: 10
Author: Verified User

Overall Satisfaction with Zoho Social

Use Cases and Deployment Scope

I've used Zoho Social for two businesses now, both needed a high volume of posts per day over multiple platforms so urgently required a social media scheduler rather than logging into each platform to schedule content.

Pros and Cons

Pros

Post scheduling
Insights
Interactions with comments/DMs

Cons

A customisable dashboard would be really helpful
Ability to get an overview of all brands associated with the account would be excellent so as to check number of posts scheduled/post performance at a glance to monitor all brand health

Return on Investment

Zoho Social has positively impacted my business, reach is improved, engagement is definitely improved

Usability

A great, user-friendly tool with the only slight disadvantage being the app interface not being as intuitive as the software truly is.

Alternatives Considered

Hootsuite

Zoho Social is far more affordable and has all the same, if not better features, plus using it with Zoho One is a no-brainer.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Likelihood to Recommend

Zoho Social is well suited to everything it needs to do, I can't think of any scenario where it has felt lacking, even when I've been posting 10 times a day in the lead up to a big event.

Zoho Social Feature Ratings

Comments

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I keep coming back to Zoho Social