Item: Zoho Social
Rating: 8
Author: Verified User

Overall Satisfaction with Zoho Social

Use Cases and Deployment Scope

I started using Zoho Social about a month ago for my own business. Previously, I used it as a social media manager for another business. I love some of the embedded features, such as the ability to create reels and stories, as well as the option to make the "first comment" on some channels. Overall, I have found this to be the best value for the price.

Pros and Cons

Pros

"First comment" option
Good stats when posting on difficult platforms like Twitter and LinkedIn
Reels and Stories

Cons

I am a paid subscriber at Twitter - wish I could post unlimited characters via Zoho Social or create Twitter Threads
I wish I could upload a PDF file for LinkedIn (LinkedIn accepts these and converts to a slide of pictures)
I wish I could post links to stories

Return on Investment

Unsure so far but does seem better than competitors, at least for price point

Usability

Easy onboarding and intuitively makes sense. Didn't have to watch a bunch of videos or search Reddit to figure out how to use it

Alternatives Considered

Hootsuite

Much more affordable for the same features

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Likelihood to Recommend

Zoho Social is well suited for high level brand management. It is low cost so it's also approachable and affordable for someone starting out and testing the water as a brand manager.

Zoho Social Feature Ratings

Comments

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