Zoho Social increased our productivity
March 18, 2025

Zoho Social increased our productivity

Sebastian Barba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Our digital marketing team needed to increase its productivity so we were in need of an online tool to holistically manage our social media outreach. We have found that Zoho Social is a powerful tool, easy to use and good value for it price. In the past, we were avoiding other tools because we found them too pricey. Zoho Social allows for fully managing a large number of channels, which simplifies how to we deploy and monitor our social media campaigns.

Pros

  • Multi-channel scheduling
  • Comprehensive dashboard
  • Easy access to history

Cons

  • User collaboration
  • More user definitions to allow better control and flexibility of people using the platform
  • Increased productivity
  • Larger number of posts deployed
  • Easily schedule across multiple platforms
Easy to understand UX.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Small companies expanding their social media efforts across multiple channels

Zoho Social Feature Ratings

Sentiment analysis
9
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
8
Content optimization
8
Workflow management
10
Automated routing and prioritization
8
Customer interaction histories
8
Bulk actions
10
Lead generation
9
Content marketing
8
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
8
Real-time tracking
9
Competitor analysis
8
Role-based user permissions & privileges
3
Mobile access
9

Evaluating Zoho Social and Competitors

  • Ease of Use
Ease of use and pricing were our most important two factors.
I wouldn't change how we evaluated the different social media management platforms.

Using Zoho Social

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
None
  • Scheduling
  • History Review
  • Integrating several social media accounts

Comments

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