A really good solution for scaling your social media
August 20, 2025

A really good solution for scaling your social media

Cristian Gonzalez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

This app is incredible, I have much better results now on social media, thanks to the fact that it helps me a lot to choose the publication schedule and although it takes time to learn how to use it, they give you up to 100 days to control its potential, really considerate, don't you think? This is very good since I tried other SMM solution platforms but they all ask you to pay before using them, which implies shelling out money and starting to learn from there, many of us already get discouraged at this step, but this is not the case, in fact quite the opposite, you will get involved with the app, you learn from it how to use it and take advantage of it and you realize that it is a tremendous solution to scale social networks! In addition, it has a series of additions that help you choose the best time to publish. Imagine its smartQ: just make the publication and tell SmartQ, "OK," choose the day and time (giving it the range of days you want to publish). The app does all the work for you. It's truly a great app for incorporating social networks into any type of business! I have a very good impression of Zoho Social and the entire Zoho Corporation, as they create better solutions for their users every day!

Pros

  • choose the best posting times for you
  • very simple minimalistic user interface (easy to use and understad)
  • unified inbox for different social networks
  • Very considerate to give you up to 100 days of free use to learn how to use it.

Cons

  • Connecting to different social networks is a bit cumbersome and there are some that don't connect.
  • We've been using Zoho for less than a month now and have already had a number of followers and question messages.
  • about 60% more DM received
I think the key to this app is its easy usability, especially in terms of the mobile app. It's very easy to use and very intuitive, just like the website. However, on mobile, it's very quick to schedule everything for future publications.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

In the worst case, using Zoho Social doesn't cost you anything; it's 100% free, and you only have to pay to use its advanced features.
For me, it's a top ten to consider if you want to take social media to a professional level for a company.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
10
Content planning and scheduling
10
Audience targeting
5
Content optimization
10
Workflow management
9
Automated routing and prioritization
5
Customer interaction histories
9
Bulk actions
8
Lead generation
8
Content marketing
8
Twitter
8
Facebook
9
LinkedIn
8
Instagram
10
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
5
Role-based user permissions & privileges
9
Mobile access
10

Using Zoho Social

1 - marketing area to manage social networks
  • social media engagement
  • best comunication
  • more followers

Comments

More Reviews of Zoho Social