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User Review: "Zoom your video"
https://www.trustradius.com/web-conferencingZoomUnspecified8.8645101
Andrey Perepelitsyn profile photo
January 26, 2018

User Review: "Zoom your video"

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
Personal

Overall Satisfaction with Zoom

Used Zoom for video web conferencing with some of our customers, it provides great video experience and good sound quality, so communication was pleasant and smooth. IU is simple and very intuitive, so even when I saw Zoom for the first time it took several seconds to understand how to work with it.
  • The best video conferencing I ever saw, even with several video streams your conference remains smooth
  • Sound is good enough to feel yourself comfortable
  • Simple and intuitive UI
  • While having outstanding video quality, sound is still good, but could be better. More advanced noise cancellation will be a good idea
  • Collaboration with customers was improved, it is much easier to communicate with people when you see them
I don't use Zoom Rooms.
Video experience in Zoom is much better than in both WebEx and GoToMeeting, sound quality is similar to WebEx and better than in GoToMeeting, Screen sharing has a lot of artefacts sometimes, so I'd prefer WebEx for this. All systems has good email integrations and invitation solutions, so all 3 are fine.
If you need to see your participants or your customer wants to see you while conferencing, Zoom will be probably the best such solution on market. If you just need audio conferencing with screen and document sharing, you can find solutions working better for this. Maybe in future this will be addressed and other features will have the same quality as video in Zoom. This will make it the ultimate solution on market.

Zoom Feature Ratings

High quality audio
6
High quality video
10
Low bandwidth requirements
8
Desktop sharing
6
Calendar integration
9
Meeting initiation
8
Live chat
7
User authentication
10
Participant roles & permissions
8