Zoom Review
March 09, 2018
Zoom Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
We use Zoom for almost all calls, if not all calls. I work on a remote team in our Chicago office, and the rest of my team is in Atlanta. So it's easy for me to zoom in and see all the beautiful faces on the calls with more than 20 people. However, it's also nice when I have a question for my Visual Lead and can give him control to my screen to show me something new in Illustrator, or have my friend help me with Python homework. So with that, I do use Zoom for both personal and business. It's a GREAT collaboration tool. I believe that every department uses it for meetings and collaboration as a whole. Lastly, I use this software for user testing. Since I am a UXR, it is easy for me to use zoom as a channel to test software products with our clients. Give them access to play with the page etc.
- The ability to provide control of the mouse to people who are on the call. This is a huge help with user testing when asking clients to play with wireframes and prototypes.
- The feature where you can soften your facial features, huge thumbs up to whoever came up with that one. Wow, that helps when working from home with no make-up.
- The backgrounds that you can put into the zoom are so much fun to play around with when you're on calls with the team, to lighten the calls and make them more fun and light-hearted.
- Huge strength is the fact that you can do the gallery view, I didn't realize that was an option until very recently, but seeing everyone on one screen is amazing for remote workers.
- Whiteboarding would be a great functionality for remote teams.
- If zoom could be similar to a beam type deal, putting us on robots for remote teams. That would be sick.
- picture clarity can sometimes be dull if the picture quality could be better that would be wonderful!
- Set the screen share size to the real screen size so that users don't get confused. Also, turn the video off to start out, make people change it for themselves.
- Improving collaboration for remote teams. HUGE WIN for our culture.
- Also including individuals who can't be in person, people who work from home. This allows them to have a voice. and not just a voice, but a face :)
Yes, we use zoom rooms! We have about 4 in our location here in Chicago, and about 4 in Atlanta. These come in super handy, however, I prefer the individual faces, rather than the rooms where you can see everyone because of the clarity and video of the people. You can't always tell who is in there and whose speaking.
I won't use anything other than Zoom. Skype is hard to navigate. Zoom allows you to type in a code and everyone can enter the room instead of finding a username etc. I love that fact. Also, join.me had so many issues with dropping calls and supporting large groups that we switched over to zoom! :)