TrustRadius
Zoom Review 19 of 233
Zoom Review: "Great, flexible tool for remote teams who want to talk face-to-face anytime, anywhere."
https://www.trustradius.com/web-conferencingZoomUnspecified8.8614101
Heather Neisen profile photo
January 01, 2019

Zoom Review: "Great, flexible tool for remote teams who want to talk face-to-face anytime, anywhere."

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Business

Overall Satisfaction with Zoom

Zoom is our go-to video chat tool. We use it for daily standup meetings as well as casual internal meetings throughout the day where we need to share documents. We also use it for clients when we want to review spreadsheets as long as they feel comfortable with the technology.
  • Quick links to share and get running.
  • Easy screen share and user tools that are easy to find and use.
  • Mobile device use as well as desktop use.
  • At times it can make the whole computer function slow down.
  • If internet is spotty it can be hard to hear or cut in and out (more of an internet issue)
  • Ease of use means people dive in and use it all the time. Great for face-to-face communication.
  • Great to be able to quickly review documents internally and with clients.
Yes; they are a nice tool to have whenever we want to "quickly discuss" a project or situation.
Zoom is the easiest and most flexible. Bigger tools like Skype or Webex require passwords and portals and all sorts of downloads. Zoom is just simpler. Clients understand it and it is understood internally across multiple generations of users. Would highly recommend.
Simple to get up and running. Great to see colleagues face to face instead of just talking over the phone. No logins like Skype or clunky dashboards like Webex. The mobile app means you can dial in from anywhere and that is helpful for our remote team that is always on the road traveling.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
7
Desktop sharing
10
Whiteboards
8
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
8
Slideshows
8
Live chat
8
Audience polling
8
Q&A
8
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated