Zoom is Zooming ahead of the competition
July 31, 2019

Zoom is Zooming ahead of the competition

Jacob Snyder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

We are using Zoom for weekly meetings by almost every department within our organization. We use to do screen sharing sessions when troubleshooting issues end users are having or when we are needing to touch base as a team.
  • Reliable
  • Easy to use
  • Integration with other systems
  • We occasionally run into issues scheduling meetings.
  • The new look is causing us some headaches getting used to it.
  • Zoom is less expensive than competitors.
  • Zoom tends to be more reliable with the limited bandwidth locations we have.
  • It allows for greater collaboration when employees are spread out among multiple locations.
Zoom is more reliable and has better functionality with the remote locations we do business in.
Zoom is well suited for meeting and screen sharing with small and large groups. It is less appropriate when trying to troubleshoot issues on a computer.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions