Item: Zoom Workplace
Rating: 9
Author: Jacob Snyder

Overall Satisfaction with Zoom

Use Cases and Deployment Scope

We are using Zoom for weekly meetings by almost every department within our organization. We use to do screen sharing sessions when troubleshooting issues end users are having or when we are needing to touch base as a team.

Pros and Cons

Pros

Reliable
Easy to use
Integration with other systems

Cons

We occasionally run into issues scheduling meetings.
The new look is causing us some headaches getting used to it.

Return on Investment

Zoom is less expensive than competitors.
Zoom tends to be more reliable with the limited bandwidth locations we have.
It allows for greater collaboration when employees are spread out among multiple locations.

Zoom Rooms

I am not sure if we use Zoom Rooms

Alternatives Considered

Webex Meetings, GoToMeeting, Skype and BlueJeans

Zoom is more reliable and has better functionality with the remote locations we do business in.

Likelihood to Recommend

Zoom is well suited for meeting and screen sharing with small and large groups. It is less appropriate when trying to troubleshoot issues on a computer.

Zoom Workplace Feature Ratings

Comments

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Zoom is Zooming ahead of the competition

Software Version