TrustRadius
Zoom is Zooming ahead of the competition
https://www.trustradius.com/web-conferencingZoomUnspecified8.8913101
Jacob Snyder profile photo
July 31, 2019

Zoom is Zooming ahead of the competition

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Business

Overall Satisfaction with Zoom

We are using Zoom for weekly meetings by almost every department within our organization. We use to do screen sharing sessions when troubleshooting issues end users are having or when we are needing to touch base as a team.
  • Reliable
  • Easy to use
  • Integration with other systems
  • We occasionally run into issues scheduling meetings.
  • The new look is causing us some headaches getting used to it.
  • Zoom is less expensive than competitors.
  • Zoom tends to be more reliable with the limited bandwidth locations we have.
  • It allows for greater collaboration when employees are spread out among multiple locations.
I am not sure if we use Zoom Rooms
Zoom is more reliable and has better functionality with the remote locations we do business in.
Zoom is well suited for meeting and screen sharing with small and large groups. It is less appropriate when trying to troubleshoot issues on a computer.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
9
Desktop sharing
10
Whiteboards
4
Calendar integration
8
Meeting initiation
6
Integrates with social media
Not Rated
Record meetings / events
7
Slideshows
7
Live chat
9
Audience polling
Not Rated
Q&A
9
User authentication
10
Participant roles & permissions
7
Confidential attendee list
Not Rated