Zoom - Best Decision Ever
September 14, 2019

Zoom - Best Decision Ever

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

We use Zoom for all our conferencing needs. As a company that works with a lot of remote engineers, our product team uses Zoom extensively to communicate with our development teams in different countries.
  • Conferencing with > 2 guests.
  • A plethora of options (screen share, AV controls).
  • A free version that blows Skype out of the water.
  • An auto-note taking feature that they're working on would be great.
  • Having social shares for meeting invites could be useful, rather than just the email and share URL feature.
  • Having embeddable options for meetings that can take place within one's own website would be quite useful from a B2B perspective.
  • It's helped make our meetings more productive.
  • In a place like Dubai, where most VOIP softwares are suppressed by ISPs, Zoom works best.
  • Seldom do you find software that is actually a joy to use. Zoom is one such software.
Once Zoom offers a browser version of their software that doesn't require users to download their software, they'll be unstoppable, considering the plethora of features and great User experience.
It's great for conferencing flexibility (you can control the default start state, with video and audio on or off, and attendee permissions). It's not ideal for web conferencing in a browser just yet, where Hangouts still seems to be a tad superior.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions