Item: Zoom Workplace
Rating: 10
Author: Verified User

Overall Satisfaction with Zoom

Use Cases and Deployment Scope

We use Zoom for all our conferencing needs. As a company that works with a lot of remote engineers, our product team uses Zoom extensively to communicate with our development teams in different countries.

Pros and Cons

Pros

Conferencing with > 2 guests.
A plethora of options (screen share, AV controls).
A free version that blows Skype out of the water.

Cons

An auto-note taking feature that they're working on would be great.
Having social shares for meeting invites could be useful, rather than just the email and share URL feature.
Having embeddable options for meetings that can take place within one's own website would be quite useful from a B2B perspective.

Return on Investment

It's helped make our meetings more productive.
In a place like Dubai, where most VOIP softwares are suppressed by ISPs, Zoom works best.
Seldom do you find software that is actually a joy to use. Zoom is one such software.

Zoom Rooms

Not Applicable

Alternatives Considered

Skype, Skype for Business (formerly Lync), Cisco Webex Calling and Google Hangouts

Once Zoom offers a browser version of their software that doesn't require users to download their software, they'll be unstoppable, considering the plethora of features and great User experience.

Likelihood to Recommend

It's great for conferencing flexibility (you can control the default start state, with video and audio on or off, and attendee permissions). It's not ideal for web conferencing in a browser just yet, where Hangouts still seems to be a tad superior.

Zoom Workplace Feature Ratings

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Zoom - Best Decision Ever

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