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Zoom vs Other Meeting Apps
December 06, 2023

Zoom vs Other Meeting Apps

Joe Zicari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms

Overall Satisfaction with Zoom

Zoom is used for our staff (social workers, finance, hr, etc) to facilitate meetings and trainings.
  • Screen Sharing - Portion of the screen
  • Universal accessibility
  • Ease of use and not being complicated
  • Setup
  • Integrating into 365 better
  • Documentation
  • Cost association for licensing (non profit)could be cheaper
  • Easier to access meetings (pc, mac, phones)
Zoom outpaces most of the other companies by miles. Teams is a 2nd but it's not even close. Cost of Zoom for longer meetings, more features might turn people off - but it shouldn't because of the actual features and integration (neat bar, Zoom rooms in 365, etc) - others may do it but they dont do it better or easier.

Do you think Zoom Phone delivers good value for the price?

Yes

Are you happy with Zoom Phone's feature set?

Yes

Did Zoom Phone live up to sales and marketing promises?

Yes

Did implementation of Zoom Phone go as expected?

Yes

Would you buy Zoom Phone again?

Yes

Zoom is easy to use, easy to install, easy to setup. The screensharing, like others is pretty simple but where I think Zoom outpaces others is the actual options of screen sharing. More specific Portion of screen. Using portion of screen is by far the best way (for me) to share my screen when training, having calls.

Zoom Phone Feature Ratings

8.0
Directory of employee names
8
10.0
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
VoIP system collaboration ()
Not Rated
10.0
Mobile app for iOS
10
Mobile app for Android
10

Using Zoom

1400 - Online Training, meetings, collaboration.
Sharing screens, chatting, Video conference. Online engagement.
6 - Software deployment in a mass scale.
Knowledge of policies, navigating the web.
Being able to learn the features, implement the features and training staff on those features.
  • Online Training
  • Online meetings
  • Collaboration
  • Neat bar integration
  • Camera on TV integration
  • Classroom training and learning
  • Extend training to not just staff
  • Access to environments that are otherwise off limits
Integrated into our network.
System wide access. Staff are comfortable with the product.