Zoom Phone Review
July 21, 2021

Zoom Phone Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom Phone

We use Zoom Phone for our day to day, and weekly calls. It acts as our virtual cabin and conference rooms. Being a fully remote company Zoom helps us get things done. It helps us stay connected with our fellow colleagues, solve each other's problems, work together, and have a sense of collaboration.
  • High Quality Audio & Video
  • Easy Switching between Audio & Video devices
  • The Invitaion option wher you call someone is pretty neat.
  • The feature where you get a mail when someone joins your meeting is very useful
  • I always wanted a better message window in Zoom
  • I think the window rezising functionality can improve
  • More filters
  • Made collaboration simple
  • Increased productivity
  • Increased cross team interaction
We were using Google Meet prior to Zoom, it didn't have problems any, but just the overall experience of using it was not that pleasant. We switched to Zoom for better Quality in the video as well as video both. Zoom also gives a lot of options during screen share which is very well.

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Zoom is very well suited when you want to connect with others to work, or just to chat. Zoom is a very powerful productivity tool. Zoom Phone is very well suited when you want to do meetings on the go, for example, you can be on a commute but still attending a meeting.

Zoom Phone Feature Ratings

Call reports
Answering rules
Call recording
Call park
Call screening
Message alerts
Video conferencing
Audio conferencing
Video screen sharing
Instant messaging
Mobile app for iOS
Mobile app for Android