Joel Amaya
Joel Amaya
Member for 5 years
12 ratings & reviews completed
Average rating:
Reputation: 235
| Title | Senior Help Desk Technician |
|---|---|
| Job Type | Technician |
| Department | Information Technology |
| Company | Transcosmos Information Systems |
| Industry | Information Technology & Services |
| Size | 1001-5000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Zoom Workplace | 2 years | Novice |
GoTo Meeting | 1 year | Novice |
Skype for Business / Lync (discontinued) | 4 years | Novice |
Webex Meetings | 3 years | Novice |
Google Meet | 4 years | Novice |
Microsoft Teams | 2 years | Novice |
Fuze (discontinued) | 3 years | Novice |
8x8 Contact Center | 1 year | Novice |
Avaya Contact Center | 3 years | Novice |
UserZoom, now part of UserTesting | 4 years | Novice |
RingCentral Meetings (discontinued) | 4 years | Novice |
Google Chat | 1 year | Novice |
Google Drive | ||
TeamViewer | ||
FortiClient | ||
Cisco Secure Client (formerly AnyConnect) | ||
Square Appointments |
Badges
Pundit- Collaboration
Pundit- Contact Center
Pundit- Unified Communications as a Service (UCaaS)
Pundit- Web and Video Conferencing
Pundit- VoIP
Pundit- Call Center Workforce Optimization
Pundit- Video Conferencing
Pundit- Virtual Classroom
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Zoom Workplace | Jun 24, 2025 | Read Review | |
| 8x8 Contact Center | Dec 10, 2021 | Read Review | |
| Google Meet | Oct 3, 2021 | Read Review | |
| Fuze (discontinued) | Aug 27, 2021 | Read Review | |
| Square Appointments | May 26, 2022 | ||
| Google Drive | Dec 29, 2021 | ||
| Google Chat | Dec 13, 2021 | ||
| RingCentral Meetings | Oct 11, 2021 | ||
| Webex Meetings | Dec 15, 2021 | ||
| Skype for Business (formerly Lync), now part of Microsoft Teams | Dec 15, 2021 | ||
| GoToMeeting | Oct 1, 2021 | ||
| Microsoft Teams | Dec 15, 2021 |