Overview
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…
Review on ZoomInfo Sales
ZoomInfo Sales = more sold products and sales !
Actionable insights, always provided
Useful for identifying intent!
Welcome to Your Best Lead Generator for the B2B Industrial Universe
Horrible support, deceptive sales, sub-par product - DO NOT BUY!
Amazing platform!
ZoomInfo Review
Every Contact Anywhere Anytime, Right in Your Pipeline!
Zoominfo Review
Quality prospect data sourcing.
My ZoomInfo experience - still the best so far.
ZoomInfo SalesOS is a Gamer Changer!
Worth it for the quality of contact info compared to competitors
How ZoomInfo Sales Differs From Its Competitors
Go-to-Market Impact
Go-to-Market Impact
Go-to-Market Impact
Due to changes in designations and hierarchies across orgs, the org chart helps us understand who we need to go after because designation …
Go-to-Market Impact
Go-to-Market Impact
Dialer shows up as spam (they seem to recycle numbers), they don't fix the bad contacts even after weeks of follow up.
Go-to-Market Impact
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Go-to-Market Impact
It can also provide a head start / upper hand when speaking to prospects, as you are able to show knowledge of …
Go-to-Market Impact
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Go-to-Market Impact
# of employees
Likely to engage Contacts
Contact/Company Location
Industry Filter
Go-to-Market Impact
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Go-to-Market Impact
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Advanced search (655)8.080%
- Company information (651)7.979%
- Contact information (655)7.474%
- List quality (643)7.373%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Apollo.io?
Apollo is a sales intelligence platform with tools to help users engage with prospects. Sellers and marketers can use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 220M contacts and 30M…
What is Cirrus Insight?
Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly.…
Features
Prospecting
Features related to generating leads and finding new contacts.
- 8Advanced search(655) Ratings
Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.
- 7.8Identification of new leads(617) Ratings
Helps source leads at an acceptable rate, volume, and quality.
- 7.3List quality(643) Ratings
Lists generated by the tool are typically high quality.
- 8.1List upload/download(606) Ratings
Lists can be easily and quickly uploaded or downloaded from the platform.
- 7.7Ideal customer targeting(610) Ratings
Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.
- 8.1Load time/data access(633) Ratings
Provides fast and consistent access to lists and leads.
Sales Intelligence Data Standards
How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?
- 7.4Contact information(655) Ratings
Information about individual contacts is available and high quality.
- 7.9Company information(651) Ratings
Information about companies/accounts is available and high quality.
- 8Industry information(626) Ratings
Information about industries and markets is available and high quality.
Data Augmentation & Lead Qualification
Features around contact data management and lead intelligence.
- 8Lead qualification process(52) Ratings
Helps sales reps focus on the most promising leads (likely to convert) by ranking leads according to various rules and criteria. SI tools may take a semi-automatic, automatic, or self-scoring approach.
- 7.4Smart lists and recommendations(52) Ratings
Automatically segments and qualifies leads into dynamic smart lists; more advanced tools can make recommendations not only about which leads to follow up on, but when to follow up or with what material. Actionable intelligence.
- 8.3Salesforce integration(438) Ratings
Integrates with the Salesforce.com CRM platform.
- 7.7Company/business profiles(609) Ratings
Provides account-level information, including firmographics, business objectives, industry information, similar companies, and contact information for key decision-makers and influencers at a company. Gives sales reps context so they can deliver tailored sales pitches.
- 7.6Alerts and reminders(410) Ratings
Sends sales teams alerts/reminders about key happenings, opportunities, and recommended actions to take with leads.
- 6.6Data hygiene(579) Ratings
Helps users maintain clean lists and records, including duplicate management.
- 6.9Automatic data refresh(498) Ratings
Contact and company data are automatically kept up to date.
- 7.6Tags(435) Ratings
Organizational structure allows users to tag certain records in order to create groups, flag materials that need additional attention, etc.
- 7.9Filters and segmentation(588) Ratings
Allows users to filter contacts and segment leads to explore data and create lists.
Sales Intelligence Email Features
Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.
- 7Sales email templates(208) Ratings
Users can create and share templates for emailing leads. May also include template testing capabilities, or other analytics that will recommend a template for a particular lead.
- 5.9Append emails to records(25) Ratings
Allows users to selectively or automatically append email threads and attachments to leads/contact records.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ZoomInfo Sales?
ZoomInfo Sales Features
Prospecting Features
- Supported: Advanced search
- Supported: Web browser extension
- Supported: Identification of new leads
- Supported: List quality
- Supported: Email contacts
- Supported: Direct dial contacts
- Supported: List upload/download
- Supported: Ideal customer targeting
- Supported: Load time/data access
Sales Intelligence Data Standards Features
- Supported: Contact information
- Supported: Company information
- Supported: Industry information
Data Augmentation & Lead Qualification Features
- Supported: Salesforce integration
- Supported: Company/business profiles
- Supported: News updates
- Supported: Web traffic insights
- Supported: Prospect tracking/following
- Supported: Alerts and reminders
- Supported: Data hygiene
- Supported: Automatic data refresh
- Supported: Tags
- Supported: Filters and segmentation
- Supported: Salesforce opportunity creation
- Supported: Ability to append contact, lead, and account level data
Sales Intelligence Email Features Features
- Supported: Automated initial emails
- Supported: Sales email templates
- Supported: Engagement tracking
- Supported: Gmail integration
- Supported: Exchange integration
- Supported: Marketing automation integration
ZoomInfo Sales Video
ZoomInfo Sales Integrations
ZoomInfo Sales Competitors
ZoomInfo Sales Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
ZoomInfo Sales Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(1672)Attribute Ratings
Reviews
(1-25 of 683)ZoomInfo for demand gen
- Export info to crm
- Preview of info with the plug in on chrome
- Match information with .csv list uploaded to the platform
- Some time the info is not updated
- ZoomInfo try to guess the emails and usually it fails
Review on ZoomInfo Sales
- Lead generation.
- Filter to avoid repeated leads.
- High intent signal.
- Scoops
- Filter accuracy to avoid repetition.
- Only required leads.
ZoomInfo Sales = more sold products and sales !
- total revenues
- key C level contacts
- Latest news on the company
- how w are connected
- where next sites will be added
Actionable insights, always provided
- Provides deep insight on company update
- Great contact quality
- A true catalyst in organizing outreach data and strategy
- Contacts with no emails; maybe putting their direct line or HQ line to call?
- Making more contact info available per page
Useful for identifying intent!
- Buyer Intent
- Contact and Company Search
- Sales Automation
- Have more contact data of MSME businesses
- Buyer intent dashboard can be clearer to comprehend
- Website visitor tracking an be more detailed
It does not help us run ABM campaigns today on an SME base due to limited information on that base.
- Providing decision maker's contact info when searching just a first and last name.
- The "Save Search" function allowing me to never lose track.
- When I stumble upon incorrect information, I can utilize the "Suggest Contact Update" feature and I get a status update on that particular contact within 2-3 days.
- Addresses, emails, and mobile phone numbers all pop up when searching. Harvesting leads is a breeze!
- I don't use the app format as much as I want to because it isn't as easy to use as the site on my computer.
- I wish there were simpler ways for "users" to reset login credentials instead of having to use their organizations admin's approval.
- I wish using the "back" button didn't require me to hit it 2, 3, sometimes 4 times before I get to just a previous page.
- None. I used Apollo for 1 / 12th the price and Apollo is way better
- They claim they have intent data but it doesn't work
- Spent about 50 hours in setup but still struggling with it
- Team does not fix the bad contact data even after 2 months of follow ups
- Horrible support and onboarding process
- Dialer does not work even after 3 months
- Self service model but priced as a "done for you model"
- Aggressive and fraudulent sales practices
They have a dialer but the numbers they provide show up as spam when I call someone. When I ask them to fix it, they provide a list of about 12 different websites and 1-800 numbers that I have to call myself to get their numbers whitelisted. I spent about 8 hours on this and it still doesn't work.
Their sales rep promised me that the whole system would be "fully setup" the day after I signed the package and that their team would import the sequences. But its basically a self-service model using a klunky UI, where I have to invest another 20-30 hours to watch webinars and work with an offline support team to set it up.
I get bounced emails and when I email them asking them to fix these, they don't do it properly. I'm forced to exchange dozens of emails with them and they still haven't fixed some of the contacts I flagged for them two months ago.
Stay away from Zoominfo. This is one of the most frustrating experiences my company has had (and I, personally have had) using a B2B product, especially at this price range. I'd recommend Apollo instead, which is cheaper and works much better, and I'm happy to consider other products that do a good job.
Amazing platform!
- intent searches
- integration with CRMs
- looking at similar companies
- utilizing workflows
- Updating companies and contacts more frequently for those listed that might not work there anymore but are still listed at the company
ZoomInfo Review
- Accurate contact information
- Simple user interface
- Contact information insights
- Fewer bugs on the platform
- Affordability
- More customer support
Every Contact Anywhere Anytime, Right in Your Pipeline!
- Grading contacts and leads
- Securing contact information for leads
- Identifying competitors and similar industry prospects
- Grades accuracy of self-provided info
- Offers a great in-web-browser extension for seeing if websites have a zoominfo profile
- Integrating with internal data.
- Accuracy of info
- Storing and sorting and tagging contacts in a seamless way
- Reporting poor information
Zoominfo Review
Zoominfo has a high success rate of being able to provide a minimum of a prospects email address, often offering a direct dial or mobile number alongside this.
We also use the Intent function to monitor signals of organisations looking for Lead Generation / BD services like we provide.
- Provides direct contact details
- Provides information on organisations tech stacks, news and trends.
- Plug-in is extremely user friendly when using alongside LinkedIn.
- Bulk data builds (tagging accounts/contacts) is very easy to do.
- Response / server speed when filtering through a large number of organisations.
- Different options for how to receive Intent signals / data.
- More CRM integration options.
It may be less appropriate for people within Customer Service roles and the likes.
Quality prospect data sourcing.
- Sourcing up to date prospect intelligence.
- Advanced filtering for collecting large amounts of ICPs.
- Seeing what companies visited our sight.
- Needs better filtering in Workflow automation.
- Needs customization of Slack messages sent with Workflows.
- Needs better shared lists, searches with exclusions, and default public tags functionalitiy.
My ZoomInfo experience - still the best so far.
- Prospects Information.
- CRM Integration.
- Workflow Automation.
- Intent Signals.
- Keyword Searches.
- Improve of contact info a bit more.
- Expunge obsolete data.
ZoomInfo SalesOS is a Gamer Changer!
- Their advanced search features allows for a lot of granularity
- The Workflows feature allows for easy imports of specific companies and contacts that we want to target
- The enrich feature is amazing at keeping our data clean and up to date!
- We would like to be able to have an option where we can separate our AMER users from EMEIA and APAC users and the data that is available to them. We want to make sure that AMER data is not available to EMEIA and vice-versa. This is helpful for compliance and GDPR rules
- I would like to see the Workflows feature have the approval queue available again. We don't want users to create just any kind of workflow with out some kind of oversight from an admin. Otherwise they risk brining in incomplete data and wasting credits.
- For the Instant Enrich feature; as an admin I would like to be able to make changes to the mappings more easily. Right now we have a dedicated API user set up for the connection. But anytime we need to make changes I have to login as that user and that can be tricky given our SSO login.
Worth it for the quality of contact info compared to competitors
- Best contact info compared to competitors.
- Integrates across our tech stack and integrations are reliable for the most part.
- Intent data is seen as a differentiator by our BDR team.
- More customizations on the integration side to Hubspot and Salesforce, how data is enriched and fields are mapped
- Credit distribution being required across the team keeps us from getting the most out of our total credits. AEs do need to be able to find contact info and prospect when needed, but they're not going to use 1000 credits per month.
- Providing firmographic information of companies
- Providing contact details of certain companies
- Updating lead with ZoomInfo integration
- One thing that I noticed is the Integration of ZoomInfo with other tools, sometimes data syncing is not working.
#1 for a reason
- Contact coverage
- Mobile numbers
- Accurate emails
- Intent data
- Technographics
- Extra data points like Alexa rank
- UI can be slow at times
ZoomInfo SalesOS
- The ability to export straight to Salesforce is invaluable for our Sales team
- ZoomInfo SalesOS intent has allowed us insight into prospects that are looking into our space
- ZoomInfo SalesOS allows users to easily save ICP searches and adjust them if necessary
- I've found some contact information is out of date for potential leads. Whether that is email, title, phone number, company, etc.
- Workflows occasionally break and need to fixed manually
ZoomInfo SalesOS lightyears ahead of the competition
- Enriching and cleaning existing databases
- depth and breadth of contact data
- Accurate contact details like direct line and business email
- mobile phone numbers
- A bad data button
ZoomInfo SalesOS - Pipeline Accelerator
- B2B contact information
- Easy HubSpot integration
- Valuable intent data
- Event information
- Easier onboarding
- It seems like there is some account management turnover
- It facilitates adding new prospects in bulk
- It helps finding new organizations we haven't considered before
- Their Intent tool gives you real time insights on which organizations might be actively searching for a product that you offer
- In my opinion, it could keep closer tabs on updating leads
- In my opinion, it could better narrow down search parameters
An effective and easy to use sales intelligence tool
- List building
- Integrating with other platforms (Salesforce)
- Alerts
- Workflows
- Visibility into credit usage (particularly around Workflows)
- Pricing
ZoomInfo is the capture-all tool needed for any Sales Team
The accurate information be found across various markets and industries. ZoomInfo is a general B2B search engine, so it takes some upfront practice to find the best way to target a certain industry, but the more you learn the nuances, the stronger the tool gets.
- Direct contact information across all industries
- List Match Enhancements
- Sales Account Targeting
- Mapping Hospitals to the Health System Name/Business it owns
- Export settings more accessible
- Better notifications around new information added
Sales OS is great for targeting accounts where number of employees is a deciding characteristic.
List Matching
Pro - Sales OS takes conference lists with zero contact information then matches it up to existing information and produces an automated list
Issue- Hospital affiliation
For MedTech/health tech companies, finding contact information on executives who work for larger health systems is often hard to track back to their accurate organization
SalesOS
All that being said, I for sure love the platform, and highly recommend the platform, and am thankful for the impact its had on my job.
- Job title classification
- Key words and tagging
- Integration
- Industry Classification
- Phone number verification
- Support ticketing
ZoomInfo is a great tool to grow your business
- Assistance with Data cleanup
- Data verification
- Insight
- The interface is a bit clunky
- It can be slow at times