Likelihood to Recommend I believe if your managers can't make time to have in-person or live check-ins with their employees, the 15Five surveys and tools can create a semblance of care and follow-up, but many employees resent how impersonal it is. If you are able to have more face-to-face interactions or Zoom one-on-ones, those are almost always better-received by employees.
Read full review We have recommended to at least two other colleagues. It helps to prevent dishonest time keeping. Manual timekeeping by a supervisor seems to create a lot of room for errors including forgetfulness of who showed up and when. It's nice to be able to track when each employee is working or how many people are on each worksite.
Read full review Pros The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is. The metric and key performance tools are very well designed. Automated reminders and reporting are great features. I find the customer services to be best in class. Read full review Employee logs in and answers health-related questions before beginning work. They remotely provide their own timesheet information, adjustable by the administrator where needed. Location at time of login is readily available. Distance from jobsite can be determined at any login. Time for lunch is automatically deducted from work hours, logged by type of work interrupted, and easily adjustable by the employer if necessary. Reports by employees of time spent on any type of work during the work day and work week are readily available. Work by job name is also available. Read full review Cons The more business units and teams you adopt consistently using 15five, the more you see the full value. Reporting - it would be helpful to see an entire org chart breakdown of the goals hit/missed at the end of each quarter. Recommendations - focus points/alerts on OKRs that aren't progressing and auto-generated action items you should take would be really useful functionality. Read full review It would be a nice feature if employees could add photos of their progress on jobsites The GPS could be a bit more exact for tracking employees The reports page online is not the most user friendly page. It seems dated. Read full review Likelihood to Renew This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
Read full review It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
Read full review Usability It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!
Read full review It's easy for anyone tech savvy. It is kind of impossible to make anything even more user-friendly than it already is. The app itself has zero issues for all my staff. The admin side of things takes a bit more knowing and learning.
Read full review Support Rating 15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
Read full review I have not had to use support other then as we got started and had a few hick ups but they were great. They answered all our questions even if some of them were no the program does not do that. I guess the best support is one that is not needed because the product works great and does its job right
Read full review Online Training Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
Read full review Implementation Rating It was very easy and support was super helpful!
Read full review Gave a notice to all employees to come to work 15 min early on the day planned to implement the program. I had Spanish and English signs on how to down load the program and log in I showed them ALL how to log in and out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch breaks were mandatory for all employees at least 30 min per day. This ensures safety on the roofs. We had a few people who did not have passwords to the app store and we had a few problems with android phones but most of them were on their way quickly. Most not happy about the change but I hope they see the benefit of it now.
Read full review Alternatives Considered Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!
Read full review We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
Read full review Return on Investment It holds each employee to a certain standard by having them select their own list Gives them the opportunity to reach their list of goals Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks Read full review Saved at least 15 hours of time entry per week Employees clock in and out with accuracy to the minute instead of guessing how many hours they worked on each job/day Jobs/locations are listed on the app so employees can easily find the job they are working on instead of hunting through paperwork to find the location number Geofencing tracks employees clocking in outside the job location Read full review ScreenShots