15Five vs. Quantum Workplace Engagement Surveys and Pulses

I believe if your managers can't make time to have in-person or live check-ins with their employees, the 15Five surveys and tools can create a semblance of care and follow-up, but many employees resent how impersonal it is. If you are able to have more face-to-face interactions or Zoom one-on-ones, those are almost always better-received by employees.

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon

Incentivized

• The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
• The metric and key performance tools are very well designed.
• Automated reminders and reporting are great features.
• I find the customer services to be best in class.

Incentivized

• Quantum reporting was really easy to read and great for presenting to upper management.
• They also offered some great additional resources for an upcharge.
• This software is customizable to your organization, which is great.
• This software was very user-friendly for my employees completing the engagement survey.

Incentivized

• The more business units and teams you adopt consistently using 15five, the more you see the full value.
• Reporting - it would be helpful to see an entire org chart breakdown of the goals hit/missed at the end of each quarter.
• Recommendations - focus points/alerts on OKRs that aren't progressing and auto-generated action items you should take would be really useful functionality.

• I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.

Incentivized

This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!

Incentivized

Everything that I had expected from the survey were delivered with a few more

Incentivized

It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!

Incentivized

The survey is very easy to use. Our Team Members were able to take the survey via their cell phones and had little to no trouble completing them in a reasonable period of time. Our folks in the office with computer access were all surprised at how easy and smooth the process to provide feedback went and how quickly they were able to work through each question.

Incentivized

15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities

Incentivized

The professionals at Quantum really take the time to understand you and your organization and I think this goes a long way in rolling the product out with little to no issues. Their Customer Service Team does an outstanding job of being available or getting back to you in a very short period of time. I do not recall EVER being frustrated because I had to wait to get a question answered or could not get a question answered within a reasonable period of time.

Incentivized

Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.

Incentivized

It was very easy and support was super helpful!

Incentivized

Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial

Incentivized

Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!

Incentivized

We selected Quantum Workplace for three primary reasons:

• Greater database of survey responses from more organizations and employees (strong benchmark universe)
• Automated tools to create department level executive summary presentations
• Prior experience with Quantum via Best Places to Work survey

And, finally, the pricing was very competitive, although not necessarily the lowest.

Incentivized

• It holds each employee to a certain standard by having them select their own list
• Gives them the opportunity to reach their list of goals
• Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done
• On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks

• Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
• Improved results analysis allowing managers to better target their efforts.
• Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".