What users are saying about
56 Ratings
64 Ratings
56 Ratings
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Score 8.3 out of 100
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    Sales Force Automation

    9.3

    1CRM

    93%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 9/9 features

    Customer data management / contact management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Workflow management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Territory management

    9.3
    93%
    5 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Contract management

    8.8
    88%
    5 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Interaction tracking

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    9.6

    1CRM

    96%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Case management

    9.5
    95%
    5 Ratings
    N/A
    0 Ratings

    Call center management

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.5

    1CRM

    85%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Lead management

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Email marketing

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    CRM Project Management

    9.0

    1CRM

    90%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Task management

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Reporting

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.1

    1CRM

    91%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Forecasting

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    Customizable reports

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Customization

    8.9

    1CRM

    89%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Custom objects

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    Security

    9.3

    1CRM

    93%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Single sign-on capability

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    Social CRM

    9.1

    1CRM

    91%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Social data

    8.9
    89%
    4 Ratings
    N/A
    0 Ratings

    Social engagement

    9.2
    92%
    4 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.4

    1CRM

    84%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Marketing automation

    8.3
    83%
    4 Ratings
    N/A
    0 Ratings

    Compensation management

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    Platform

    7.7

    1CRM

    77%

    LeadSquared

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 1/1 features

    Mobile access

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Email & Online Marketing

    1CRM

    Feature Set Not Supported
    N/A
    7.6

    LeadSquared

    76%
    LeadSquared ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.4
    74%
    35 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.1
    81%
    26 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    Landing pages

    N/A
    0 Ratings
    6.1
    61%
    32 Ratings

    A/B testing

    N/A
    0 Ratings
    8.1
    81%
    10 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.8
    68%
    33 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    6.8
    68%
    73 Ratings

    List management

    N/A
    0 Ratings
    8.0
    80%
    37 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.1
    91%
    23 Ratings

    Lead Management

    1CRM

    Feature Set Not Supported
    N/A
    8.3

    LeadSquared

    83%
    LeadSquared ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    10.0
    100%
    37 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.7
    87%
    38 Ratings

    Data quality management

    N/A
    0 Ratings
    5.1
    51%
    16 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.4
    94%
    35 Ratings

    Campaign Management

    1CRM

    Feature Set Not Supported
    N/A
    4.6

    LeadSquared

    46%
    LeadSquared ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    2.1
    21%
    14 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    7.1
    71%
    23 Ratings

    Social Media Marketing

    1CRM

    Feature Set Not Supported
    N/A
    7.4

    LeadSquared

    74%
    LeadSquared ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    7.4
    74%
    19 Ratings

    Social profile integration

    N/A
    0 Ratings
    7.4
    74%
    21 Ratings

    Reporting & Analytics

    1CRM

    Feature Set Not Supported
    N/A
    10.0

    LeadSquared

    100%
    LeadSquared ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    10.0
    100%
    38 Ratings

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    38 Ratings

    Custom reports

    N/A
    0 Ratings
    10.0
    100%
    32 Ratings

    Platform & Infrastructure

    1CRM

    Feature Set Not Supported
    N/A
    8.7

    LeadSquared

    87%
    LeadSquared ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    9.7
    97%
    30 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    7.7
    77%
    29 Ratings

    Customizability

    N/A
    0 Ratings
    9.0
    90%
    34 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    8.6
    86%
    8 Ratings

    Attribute Ratings

    • 1CRM is rated higher in 2 areas: Likelihood to Recommend, Usability
    • 1CRM and LeadSquared are tied in 1 area: Support Rating

    Likelihood to Recommend

    9.6

    1CRM

    96%
    5 Ratings
    8.6

    LeadSquared

    86%
    40 Ratings

    Likelihood to Renew

    1CRM

    N/A
    0 Ratings
    8.8

    LeadSquared

    88%
    9 Ratings

    Usability

    9.6

    1CRM

    96%
    4 Ratings
    9.4

    LeadSquared

    94%
    3 Ratings

    Support Rating

    9.7

    1CRM

    97%
    4 Ratings
    9.7

    LeadSquared

    97%
    6 Ratings

    Likelihood to Recommend

    1CRM

    While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
    Anonymous | TrustRadius Reviewer

    LeadSquared

    Leadsquared is well suited for small to medium-sized enterprises where the team is small and you have a lot of areas to explore.Every team can have their suites/ accounts customised accordingly. I am not sure if I can compare it for bigger enterprises but I feel this best of best to get your work done more efficiently.
    Anonymous | TrustRadius Reviewer

    Pros

    1CRM

    • Sales management.
    • Marketing management.
    Prashant Choudhary | TrustRadius Reviewer

    LeadSquared

    • Call history is recorded like dialed calls, connected calls, total talktime in a daily, weekly, monthly, yearly, and on a custom basis.
    • The activity history of both customers, and employees are shown clearly, which help us a lot in understanding the interest of the customer, and their communication history with the organization.
    • Daily attendance history and man-days management can be done.
    • Sales performance and their values are mapped clearly.
    Irfanudeen S | TrustRadius Reviewer

    Cons

    1CRM

    • It should also have voice commands.
    • UX needs to be more interactive.
    • Rest is great.
    Puneet Madan | TrustRadius Reviewer

    LeadSquared

    • LeadSquared is a little bit expensive compared to other slimmer products, so they need to think about it.
    • Sometimes LeadSquared gets stuck when I use it to run a large campaign, I would like them to improve this.
    • LeadSquared creates a problem in slow internet connections, so I guess this is also an improvement area for them.
    Asif Ismail | TrustRadius Reviewer

    Pricing Details

    1CRM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    1CRM Editions & Modules

    Additional Pricing Details

    LeadSquared

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $100

    Starting Price

    $125 per month

    LeadSquared Editions & Modules

    Edition
    Basic-Marketing Automation$1501
    Standard-Marketing Automation$4002
    Enterprise-Marketing Automation$1,2003
    Lite - Sales +Mobile CRM$154
    Pro - Sales +Mobile CRM$304
    1. per month (5,000 contacts)
    2. per month (25,000 contacts)
    3. per month (100,000 contacts)
    4. per month
    Additional Pricing Details

    Likelihood to Renew

    1CRM

    No score
    No answers yet
    No answers on this topic

    LeadSquared

    LeadSquared 8.8
    Based on 9 answers
    It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
    Suneet Singh Kochar | TrustRadius Reviewer

    Usability

    1CRM

    1CRM 9.6
    Based on 4 answers
    1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
    Garry Rumrill | TrustRadius Reviewer

    LeadSquared

    LeadSquared 9.4
    Based on 3 answers
    Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
    Aniruddh Rathore | TrustRadius Reviewer

    Support Rating

    1CRM

    1CRM 9.7
    Based on 4 answers
    I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
    Rey Oneal Garcia | TrustRadius Reviewer

    LeadSquared

    LeadSquared 9.7
    Based on 6 answers
    Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
    Aniruddh Rathore | TrustRadius Reviewer

    Alternatives Considered

    1CRM

    While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
    Anonymous | TrustRadius Reviewer

    LeadSquared

    I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    1CRM

    • It has overall increased sales productivity.
    • Has reduced lead time for customer and made the deliveries faster and more efficient.
    Prashant Choudhary | TrustRadius Reviewer

    LeadSquared

    • Leads Management has become very easy.
    • Automated Lead Nurturing helps reduce a lot of manual work.
    • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
    Navdeep Trivedi | TrustRadius Reviewer

    Screenshots

    Add comparison