What users are saying about
37 Ratings
48 Ratings
37 Ratings
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Score 7.7 out of 100
48 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

LeadSquared

LeadSquared is well suited when it comes to a 100% inbox delivery rate and dashboard feature like click rate, open rate, bounce rate, etc. LeadSquared is less appropriate when we compare its price to similar products. Sometimes it is difficult for a small organization to afford this but on the other hand, I must say that it is worth to spend.
Asif Ismail | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
LeadSquared
Customer data management / contact management
1CRM
9.0
LeadSquared
Workflow management
1CRM
9.0
LeadSquared
Territory management
1CRM
9.0
LeadSquared
Opportunity management
1CRM
10.0
LeadSquared
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
LeadSquared
Contract management
1CRM
7.0
LeadSquared
Quote & order management
1CRM
10.0
LeadSquared
Interaction tracking
1CRM
9.0
LeadSquared
Channel / partner relationship management
1CRM
9.0
LeadSquared

Customer Service & Support

1CRM
9.3
LeadSquared
Case management
1CRM
10.0
LeadSquared
Call center management
1CRM
9.0
LeadSquared
Help desk management
1CRM
9.0
LeadSquared

Marketing Automation

1CRM
10.0
LeadSquared
Lead management
1CRM
10.0
LeadSquared
Email marketing
1CRM
10.0
LeadSquared

CRM Project Management

1CRM
9.7
LeadSquared
Task management
1CRM
9.0
LeadSquared
Billing and invoicing management
1CRM
10.0
LeadSquared
Reporting
1CRM
10.0
LeadSquared

CRM Reporting & Analytics

1CRM
9.0
LeadSquared
Forecasting
1CRM
8.0
LeadSquared
Pipeline visualization
1CRM
9.0
LeadSquared
Customizable reports
1CRM
10.0
LeadSquared

Customization

1CRM
8.5
LeadSquared
Custom fields
1CRM
8.0
LeadSquared
Custom objects
1CRM
8.0
LeadSquared
Scripting environment
1CRM
9.0
LeadSquared
API for custom integration
1CRM
9.0
LeadSquared

Security

1CRM
8.5
LeadSquared
Single sign-on capability
1CRM
8.0
LeadSquared
Role-based user permissions
1CRM
9.0
LeadSquared

Social CRM

1CRM
7.5
LeadSquared
Social data
1CRM
7.0
LeadSquared
Social engagement
1CRM
8.0
LeadSquared

Integrations with 3rd-party Software

1CRM
9.5
LeadSquared
Marketing automation
1CRM
9.0
LeadSquared
Compensation management
1CRM
10.0
LeadSquared

Platform

1CRM
9.0
LeadSquared
Mobile access
1CRM
9.0
LeadSquared

Email & Online Marketing

1CRM
LeadSquared
9.0
WYSIWYG email editor
1CRM
LeadSquared
8.6
Dynamic content
1CRM
LeadSquared
8.8
Ability to test dynamic content
1CRM
LeadSquared
9.2
Landing pages
1CRM
LeadSquared
8.6
A/B testing
1CRM
LeadSquared
8.1
Mobile optimization
1CRM
LeadSquared
9.3
Email deliverability
1CRM
LeadSquared
9.4
List management
1CRM
LeadSquared
9.4
Triggered drip sequences
1CRM
LeadSquared
9.4

Lead Management

1CRM
LeadSquared
8.6
Lead nurturing
1CRM
LeadSquared
9.9
Lead scoring and grading
1CRM
LeadSquared
9.9
Data quality management
1CRM
LeadSquared
5.1
Automated sales alerts and tasks
1CRM
LeadSquared
9.4

Campaign Management

1CRM
LeadSquared
5.4
Calendaring
1CRM
LeadSquared
2.1
Event/webinar marketing
1CRM
LeadSquared
8.6

Social Media Marketing

1CRM
LeadSquared
8.4
Social sharing and campaigns
1CRM
LeadSquared
8.6
Social profile integration
1CRM
LeadSquared
8.2

Reporting & Analytics

1CRM
LeadSquared
8.4
Dashboards
1CRM
LeadSquared
8.3
Standard reports
1CRM
LeadSquared
8.4
Custom reports
1CRM
LeadSquared
8.4

Platform & Infrastructure

1CRM
LeadSquared
8.6
API
1CRM
LeadSquared
8.6
Role-based workflow & approvals
1CRM
LeadSquared
8.4
Customizability
1CRM
LeadSquared
8.5
Integration with Salesforce.com
1CRM
LeadSquared
8.5
Integration with Microsoft Dynamics CRM
1CRM
LeadSquared
8.7
Integration with SugarCRM
1CRM
LeadSquared
8.6

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

LeadSquared

  • Value Proposition - The features and service the product offers is great for the price point at which they operate.
  • Service is very customized and personal. Customer Success team is very thorough with their follow-ups and make sure they go the extra mile to get things done.
Sanju Mathew George | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

LeadSquared

  • Reports section can be improved.Currently, it does not allow schedule reports to management if they are not a user. Scheduling reports in multiple formats like CSV, EXl or PDF is not available.
  • Callers are not able to view their appointments for the day in a single view
  • Dashboard required has a lot of UI issues and needs an overhaul
  • User management needs to be improved. There are additional users consumed just to manage call routing attest in our use case.
Prasad Subramanian | TrustRadius Reviewer

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Support Rating

1CRM

No score
No answers yet
No answers on this topic

LeadSquared

LeadSquared 9.1
Based on 2 answers
there are support guys like Musthafa sheriff who support pro actively support and see to it that the problem is solved.
Swapnil Vithaldas | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

1CRM
9.0
LeadSquared
8.9

Likelihood to Renew

1CRM
LeadSquared
8.8

Usability

1CRM
LeadSquared
9.1

Support Rating

1CRM
LeadSquared
9.1

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