1ShoppingCart vs. EvolutionX

Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.

For the majority of our customers they shop online, so for us to be able to offer an account walkthrough via Teams, it has been truly powerful stuff for our sales team to hop on a Teams call and run through the account functionality with a customer for functions such as cost control measures, quick lists, saved baskets, recurring orders etc. The customer can really get a thorough understanding of the features available and opt for what they need to best suit their purchasing needs. We utilise this everyday and the feedback on functions has been that they haven't seen this before from any online business supplier they've ordered with before such as Viking, Lyreco etc. It doesn't work as well for customer retention, as the orders are transactional and there are no follow-up emails you can automate as an email template in EvolutionX, this would be valuable to growing business further.

Incentivized

• Manages the ins and outs of a payment process
• Direct integration with many marketing platforms for quick data sharing
• Ability to add additional marketing messaging to the process and further cross-sell

Incentivized

• Running a promotion is really easy and simple.
• Product search is great.
• Integration with many other software and services is well supported.

• The UI needs improvement. There are other systems out there that are more intuitive.
• Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.

Incentivized

• Support post-production has been lackluster at best.
• Most features work well, but some are missing fundamental elements. Quick lists are a prime example. Quick Lists are a fantastic way to encourage B2B orders online, but not being able to organize where an item exists within a list almost makes it unusable for a large portion of our customers.
• No account payment options!

Incentivized

If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.

It is a good platform with good customizable features for our customers.

Incentivized

It is easy to use and as they have been updating their platform, it has gotten even much more easier to utilize and navigate.

Incentivized

Why can't I give it a MINUS 1 million??? There is effectively no support.

They are extremely efficient and quick to answer/respond to all of my questions an concerns. They also provided me with support articles that I can save and look back on in the future.

Incentivized

1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly

Incentivized

To be frank, we haven't tried any other products apart from EvolutionX, as this was one of the tested software's during the initial phase. We didn't have a chance, and we don't really want to switch between any other products. We are happy with EvoX. The reason we choose EvoX was, pricing, support and the integrations offered.

Incentivized

• Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
• Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.

• With account setup this has saved a lot of time, where typically it may have taken 10 minutes to setup an account, customer can now do this themselves and even make changes, our old site relied entirely on a staff member and this has therefore reduced overhead
• With exposure to Fusion Data our categories have grown hugely, particularly Beeswift into workwear where we never sold any workwear but the rare incidental from VOW Wholesale, we've been allowed to grow into other categories more frequently with returning customers and new.

Incentivized