What users are saying about
27 Ratings
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Top Rated
116 Ratings
27 Ratings
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Score 5.8 out of 100

SAP Commerce Cloud

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Top Rated
116 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

  • SAP Commerce Cloud ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

5.5

1ShoppingCart

55%
8.1

SAP Commerce Cloud

81%
SAP Commerce Cloud ranks higher in 9/9 features

Product catalog & listings

6.0
60%
3 Ratings
8.5
85%
37 Ratings

Product management

4.3
43%
4 Ratings
8.5
85%
38 Ratings

Bulk product upload

8.0
80%
2 Ratings
8.3
83%
38 Ratings

Branding

7.0
70%
3 Ratings
7.8
78%
37 Ratings

Mobile storefront

5.0
50%
2 Ratings
7.1
71%
36 Ratings

Product variations

5.0
50%
2 Ratings
8.9
89%
38 Ratings

Website integration

5.3
53%
4 Ratings
8.8
88%
38 Ratings

Visual customization

3.4
34%
4 Ratings
7.8
78%
36 Ratings

CMS

5.4
54%
4 Ratings
7.4
74%
37 Ratings

Online Shopping Cart

5.8

1ShoppingCart

58%
9.1

SAP Commerce Cloud

91%
SAP Commerce Cloud ranks higher in 2/2 features

Abandoned cart recovery

5.3
53%
3 Ratings
9.5
95%
15 Ratings

Checkout user experience

6.3
63%
4 Ratings
8.6
86%
36 Ratings

Online Payment System

7.4

1ShoppingCart

74%
9.2

SAP Commerce Cloud

92%
SAP Commerce Cloud ranks higher in 1/1 features

eCommerce security

7.4
74%
4 Ratings
9.2
92%
33 Ratings

eCommerce Marketing

7.1

1ShoppingCart

71%
7.8

SAP Commerce Cloud

78%
SAP Commerce Cloud ranks higher in 2/3 features

Promotions & discounts

8.0
80%
3 Ratings
9.0
90%
37 Ratings

Personalized recommendations

9.0
90%
3 Ratings
7.1
71%
35 Ratings

SEO

4.3
43%
4 Ratings
7.3
73%
33 Ratings

eCommerce Business Management

7.9

1ShoppingCart

79%
8.4

SAP Commerce Cloud

84%
1ShoppingCart ranks higher in 3/5 features

Multi-site management

10.0
100%
2 Ratings
9.3
93%
37 Ratings

Order processing

6.3
63%
3 Ratings
9.1
91%
37 Ratings

Inventory management

9.0
90%
2 Ratings
8.2
82%
33 Ratings

Shipping

9.0
90%
2 Ratings
7.9
79%
35 Ratings

Custom functionality

5.3
53%
3 Ratings
7.6
76%
38 Ratings

Attribute Ratings

  • SAP Commerce Cloud is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

3.8

1ShoppingCart

38%
6 Ratings
8.4

SAP Commerce Cloud

84%
43 Ratings

Likelihood to Renew

5.5

1ShoppingCart

55%
2 Ratings
10.0

SAP Commerce Cloud

100%
1 Rating

Usability

1ShoppingCart

N/A
0 Ratings
9.0

SAP Commerce Cloud

90%
2 Ratings

Support Rating

1.0

1ShoppingCart

10%
1 Rating
9.7

SAP Commerce Cloud

97%
6 Ratings

Implementation Rating

1ShoppingCart

N/A
0 Ratings
8.0

SAP Commerce Cloud

80%
2 Ratings

Product Scalability

1ShoppingCart

N/A
0 Ratings
7.7

SAP Commerce Cloud

77%
21 Ratings

Likelihood to Recommend

1ShoppingCart

Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Sydney Barrows | TrustRadius Reviewer

SAP Commerce Cloud

  • As per my experience, SAP Commerce Cloud is built on Java and Spring which is an open technology and widely used. Any developer who knows programming can learn and adopt it easily.
  • SAP Commerce Cloud has added new features and eased the life of developers by giving an easy way to customize Backoffice Cockpit very easily. So as per business requirements, we can customize it easily.
  • One of my best experiences is with Search Functionality like adaptive search and giving way to customize filtering search results for specific customers.
  • And one of the big reasons is that SAP Commerce Cloud is widely used by many customers and SAP Commerce Cloud is the leader in this area so always a hot technology.
Anonymous | TrustRadius Reviewer

Pros

1ShoppingCart

  • Manages the ins and outs of a payment process
  • Direct integration with many marketing platforms for quick data sharing
  • Ability to add additional marketing messaging to the process and further cross-sell
Ramin (Remi) Sabouri, MBA | TrustRadius Reviewer

SAP Commerce Cloud

  • New technologies. One of the reasons that I like the platform is that it's in constant improvement. It feels like some of the competitors are bloated and slow to adopt new features in comparison.
  • Wide range of features. Many out of the box features for common commerce paradigms.
  • Scaleability. We have had no issues of scalability even at what we feel are high volumes of traffic.
Anonymous | TrustRadius Reviewer

Cons

1ShoppingCart

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
Anonymous | TrustRadius Reviewer

SAP Commerce Cloud

  • Though there is an online community presence for support, it is not as strong as other platforms I have used.
  • The Content Management System though functional is a bit dated and can be difficult for non technical business owners to manage. Other industry leading CMS solutions are generally used in conjunction with Hybris in my experience.
  • Product indexing and search also is not up to industry leaders, used another product in conjunction with hybris to accomplish this business need.
Carter Lathrop | TrustRadius Reviewer

Pricing Details

1ShoppingCart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$34 per month

SAP Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

1ShoppingCart

1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci | TrustRadius Reviewer

SAP Commerce Cloud

SAP Commerce Cloud 10.0
Based on 1 answer
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers | TrustRadius Reviewer

Usability

1ShoppingCart

No score
No answers yet
No answers on this topic

SAP Commerce Cloud

SAP Commerce Cloud 9.0
Based on 2 answers
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
zahit bogus | TrustRadius Reviewer

Support Rating

1ShoppingCart

1ShoppingCart 1.0
Based on 1 answer
Why can't I give it a MINUS 1 million??? There is effectively no support.
Sydney Barrows | TrustRadius Reviewer

SAP Commerce Cloud

SAP Commerce Cloud 9.7
Based on 6 answers
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
zahit bogus | TrustRadius Reviewer

Implementation Rating

1ShoppingCart

No score
No answers yet
No answers on this topic

SAP Commerce Cloud

SAP Commerce Cloud 8.0
Based on 2 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

Alternatives Considered

1ShoppingCart

1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Karen Repoli | TrustRadius Reviewer

SAP Commerce Cloud

This is more customizable than its competitors and is much more customizable and possesses greater flexibility as well as a multi-channel environment for flexibility in its delivery. It comes with Out of The Box setup for B2B, B2C, Telecom, Utility, Marketplace, and Chinese-based accelerators that quickly enable us to have a fully grown eCommerce system at our disposal.
Sumit Bisht | TrustRadius Reviewer

Scalability

1ShoppingCart

No score
No answers yet
No answers on this topic

SAP Commerce Cloud

SAP Commerce Cloud 7.7
Based on 21 answers
Generally, I've been very happy with SAP Commerce Cloud. I feel like it's a good solution for enterprise-level companies that do a significant volume of e-commerce. I do wish that the CMS was easier to use and that it was easier to integrate with CRM systems.
Anonymous | TrustRadius Reviewer

Return on Investment

1ShoppingCart

  • Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
  • Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
Kristin Kuzik | TrustRadius Reviewer

SAP Commerce Cloud

  • because of the ease of using the portal ..more clients are drawn towards the projects based on SAP hybris
  • infrastructure cost is reduced as the manual work is minimized and hence saves both time and energy
  • order values are also increased because of the smooth and efficient management of the storefront
shaurya jain | TrustRadius Reviewer

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