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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    24SevenOffice

    Score9 out of 10
    N/A24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A

    Epicor Kinetic

    Score8.1 out of 10
    N/AEpicor Kinetic is a customizable, scalable, product-centric cloud ERP designed specifically for manufacturers.N/A
    Pricing
    24SevenOfficeEpicor Kinetic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    24SevenOfficeEpicor Kinetic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    24SevenOfficeEpicor Kinetic
    Considered Both Products
    24SevenOffice
    No answer on this topic
    Epicor Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    169 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    162 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    77%
    Lived up to sales and marketing promises
    67 Answers
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    93 Answers
    Features
    24SevenOfficeEpicor Kinetic
    Payroll Management
    Comparison of Payroll Management features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    Epicor Kinetic
    7.9
    52 Ratings
    5% above category average
    Pay calculation6.72 Ratings8.250 Ratings
    Benefit plan administration7.62 Ratings8.129 Ratings
    Direct deposit files5.12 Ratings7.537 Ratings
    Customization
    Comparison of Customization features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.9
    2 Ratings
    5% above category average
    Epicor Kinetic
    8.0
    151 Ratings
    6% above category average
    API for custom integration9.02 Ratings8.3145 Ratings
    Plug-ins6.72 Ratings7.7120 Ratings
    Security
    Comparison of Security features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.0
    2 Ratings
    18% below category average
    Epicor Kinetic
    8.4
    177 Ratings
    0% above category average
    Single sign-on capability6.72 Ratings8.8149 Ratings
    Role-based user permissions7.42 Ratings8.1174 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    6.9
    2 Ratings
    8% below category average
    Epicor Kinetic
    7.6
    186 Ratings
    1% above category average
    Dashboards6.72 Ratings7.2178 Ratings
    Standard reports8.02 Ratings7.4183 Ratings
    Custom reports5.82 Ratings8.1174 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    6.1
    3 Ratings
    23% below category average
    Epicor Kinetic
    7.3
    199 Ratings
    6% below category average
    Accounts payable8.03 Ratings8.7189 Ratings
    Accounts receivable6.03 Ratings8.6184 Ratings
    Global Financial Support6.03 Ratings7.8103 Ratings
    Primary and Secondary Ledgers7.03 Ratings8.2126 Ratings
    Journals and Reconciliations6.03 Ratings7.6151 Ratings
    Configurable Accounting6.03 Ratings8.1136 Ratings
    Standardized Processes5.03 Ratings8.0159 Ratings
    Inventory Management
    Comparison of Inventory Management features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    6.8
    2 Ratings
    16% below category average
    Epicor Kinetic
    8.4
    186 Ratings
    5% above category average
    Inventory tracking7.72 Ratings8.0185 Ratings
    Automatic reordering6.52 Ratings7.9111 Ratings
    Location management6.72 Ratings7.7145 Ratings
    Order Management
    Comparison of Order Management features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% below category average
    Epicor Kinetic
    8.3
    189 Ratings
    5% above category average
    Pricing8.02 Ratings8.4176 Ratings
    Order entry9.02 Ratings8.3187 Ratings
    Credit card processing6.52 Ratings7.688 Ratings
    Cost of goods sold8.12 Ratings8.1165 Ratings
    Order Orchestration6.82 Ratings7.8119 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.0
    3 Ratings
    8% below category average
    Epicor Kinetic
    8.5
    161 Ratings
    12% above category average
    Billing Management7.03 Ratings7.8142 Ratings
    Cash and Asset Management7.03 Ratings7.7137 Ratings
    Travel & Expense Management7.03 Ratings7.580 Ratings
    Budgetary Control & Encumbrance Accounting5.52 Ratings7.981 Ratings
    Period Close6.72 Ratings8.2144 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Epicor Kinetic
    9.2
    19 Ratings
    19% above category average
    Budgeting and Forecasting8.42 Ratings9.015 Ratings
    Project Costing6.52 Ratings8.016 Ratings
    Cost Capture8.62 Ratings10.017 Ratings
    Capital Project Management6.12 Ratings9.011 Ratings
    Customer Contract Compliance8.62 Ratings9.09 Ratings
    Project Revenue Recognition8.02 Ratings9.012 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.1
    2 Ratings
    1% above category average
    Epicor Kinetic
    7.7
    74 Ratings
    9% above category average
    Project Planning and Scheduling8.32 Ratings7.767 Ratings
    Task Insight for Project Managers7.42 Ratings7.154 Ratings
    Project Mobile Functionality5.52 Ratings7.244 Ratings
    Definable Resource Pools9.01 Ratings7.051 Ratings
    Grants Management
    Comparison of Grants Management features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.1
    2 Ratings
    4% below category average
    Epicor Kinetic
    7.9
    33 Ratings
    7% above category average
    Award Lifecycle Management8.02 Ratings8.529 Ratings
    Procurement
    Comparison of Procurement features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    6.6
    2 Ratings
    7% below category average
    Epicor Kinetic
    8.0
    138 Ratings
    12% above category average
    Bids Analyzed and Compared7.01 Ratings7.559 Ratings
    Contract Authoring7.42 Ratings7.456 Ratings
    Contract Repository6.42 Ratings7.758 Ratings
    Requisitions-to-Purchase Orders Integrated5.52 Ratings7.696 Ratings
    Supplier Management4.82 Ratings7.6130 Ratings
    Risk Management
    Comparison of Risk Management features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    6.7
    2 Ratings
    1% below category average
    Epicor Kinetic
    7.8
    49 Ratings
    14% above category average
    Risk Repository7.02 Ratings8.139 Ratings
    Control Management8.02 Ratings7.744 Ratings
    Control Efficiency Assessments6.72 Ratings7.440 Ratings
    Issue Detection7.02 Ratings8.545 Ratings
    Remediation and Certification4.82 Ratings7.739 Ratings
    Logistics
    Comparison of Logistics features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    6.8
    2 Ratings
    3% below category average
    Epicor Kinetic
    7.6
    103 Ratings
    8% above category average
    Transportation Planning and Optimization7.42 Ratings7.971 Ratings
    Transportation Execution Management7.01 Ratings7.965 Ratings
    Trade and Customs Management5.22 Ratings7.556 Ratings
    Fulfillment Management5.22 Ratings8.086 Ratings
    Warehouse Workforce Management5.01 Ratings7.973 Ratings
    Manufacturing
    Comparison of Manufacturing features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    6.4
    2 Ratings
    16% below category average
    Epicor Kinetic
    7.9
    148 Ratings
    5% above category average
    Production Process Design8.62 Ratings7.9119 Ratings
    Production Management7.72 Ratings8.2139 Ratings
    Configuration Management6.12 Ratings7.6106 Ratings
    Work Execution7.62 Ratings7.6109 Ratings
    Manufacturing Costs4.82 Ratings7.7132 Ratings
    Supply Chain
    Comparison of Supply Chain features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.6
    2 Ratings
    3% above category average
    Epicor Kinetic
    8.1
    134 Ratings
    10% above category average
    Forecasting8.01 Ratings7.1107 Ratings
    Inventory Planning9.02 Ratings7.7131 Ratings
    Performance Monitoring7.72 Ratings7.8104 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of 24SevenOffice and Epicor Kinetic
    Feature
    24SevenOffice
    7.3
    2 Ratings
    1% below category average
    Epicor Kinetic
    7.9
    67 Ratings
    7% above category average
    Proposal Management4.52 Ratings8.254 Ratings
    Product Master Data Management8.62 Ratings8.063 Ratings
    Best Alternatives
    24SevenOfficeEpicor Kinetic
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    24SevenOfficeEpicor Kinetic
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.1
    (222 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (2 ratings)
    Usability
    5.0
    (1 ratings)
    8.1
    (182 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (15 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.6
    (14 ratings)
    User Testimonials
    24SevenOfficeEpicor Kinetic
    Likelihood to Recommend
    24SevenOffice
    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Incentivized
    Read full review
    Epicor Software
    I think it depends on the industry and complexity of the company. In our situation, we primarily use Epicor for financials, in a relatively simple manner. I don't think that Epicor is the most intuitive or simple to set up for our situation. I think Epicor is better suited for its target industry of manufacturing, where building out the multiple layers let's Epicor's strengths come to bear.
    Incentivized
    Read full review
    Pros
    24SevenOffice
    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Incentivized
    Read full review
    Epicor Software
    • MRP Processing, PO Suggestion processing and maintaining Inventory/Accounting cost consistency.
    • Freighting with speed and precision allows us to ship on time with over 10 shipping stations they all run seamlessly.
    • Using ECM, we've streamlined our AP Invoicing process and increased our teams throughput at least 2x with more speed projected.
    • Using Co-Parts with Advanced Production, we've increased inventory accuracy and accounting for parts cost in a more transparent way.
    Incentivized
    Read full review
    Cons
    24SevenOffice
    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Incentivized
    Read full review
    Epicor Software
    • In Application Studio, there are quite a few things that you just have to know in order to really get it to work right. Such as when you are updating a dataview you have to save them refresh and then go back to the wizard to get the added fields that you may have added from a BAQ.
    • When running MRP it has a tendency to stall or not finish on occasion. This is a problem as we do not get any PO Suggestions when this happens.
    Incentivized
    Read full review
    Likelihood to Renew
    24SevenOffice
    No answers on this topic
    Epicor Software
    Easy to use, reliable, known product, best product configurator, Epicor continues to offer improvements every year.
    Incentivized
    Read full review
    Usability
    24SevenOffice
    Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
    Incentivized
    Read full review
    Epicor Software
    There is always room for improvement! I've used Great Plains ERP/MS Dynamics and Epicor my entire career. both do some things really well. Both could learn from each other. The KInetic user interface is much better than the classic windows overall. Please keep adding more functionality to the core financials!!! You need the accountants to be on your side.
    Incentivized
    Read full review
    Support Rating
    24SevenOffice
    No answers on this topic
    Epicor Software
    If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
    Incentivized
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    Alternatives Considered
    24SevenOffice
    24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
    Incentivized
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    Epicor Software
    Most of my histories with SAP directly. I didn't really have any negative experiences. The only thing I could say is that I always had to go to somebody else to solve the problem that I can solve first person now with Epicor Kinetic.
    Incentivized
    Read full review
    Scalability
    24SevenOffice
    No answers on this topic
    Epicor Software
    Using the word Scalability usually implies an increase of use, or adding the use of other features. Making the product put to good/proper use for small companies without the need for full-time support, whilst integrity is maintained it is an entirely different topic. In my view, the current company may have acquired a full truck with options, where initially a small pick-up may have been better suited.
    Incentivized
    Read full review
    Return on Investment
    24SevenOffice
    • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
    • That said the network issues represent lost hours/money.
    • The added training is also expensive.
    Incentivized
    Read full review
    Epicor Software
    • We have increased our lead time of orders by about a week.
    • We have increased our output of product by 10% with the same amount of staff.
    • We were able to leverage Kinetic to optimize our business while moving two facilities.
    Incentivized
    Read full review
    ScreenShots

    Epicor Kinetic Screenshots

    Screenshot of Production ManagementScreenshot of Role-Based Analytics and Business IntelligenceScreenshot of Planning and SchedulingScreenshot of Shipping and ReceivingScreenshot of the General LedgerScreenshot of Training and Development