24SevenOffice vs. Epicor Kinetic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 6.7 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
Epicor Kinetic
Score 7.5 out of 10
N/A
Epicor Kinetic (the name of the former Epicor ERP) presents a wide feature breadth, customizability, and scalability, typical product-centric cloud ERP offerings. It is meant as a single, end-to-end software solution for businesses, and is available on-premise, hosted, or in the cloud as a software as a service (SaaS) solution.N/A
Pricing
24SevenOfficeEpicor Kinetic
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeEpicor Kinetic
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Features
24SevenOfficeEpicor Kinetic
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
1% below category average
Epicor Kinetic
7.4
13 Ratings
3% above category average
Pay calculation6.72 Ratings7.713 Ratings
Benefit plan administration7.62 Ratings7.79 Ratings
Direct deposit files5.12 Ratings6.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
8% above category average
Epicor Kinetic
7.5
27 Ratings
3% above category average
API for custom integration9.02 Ratings9.025 Ratings
Plug-ins6.72 Ratings6.022 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
15% below category average
Epicor Kinetic
9.0
38 Ratings
10% above category average
Single sign-on capability6.72 Ratings9.031 Ratings
Role-based user permissions7.42 Ratings9.038 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
1% below category average
Epicor Kinetic
9.0
38 Ratings
25% above category average
Dashboards6.72 Ratings9.037 Ratings
Standard reports8.02 Ratings9.037 Ratings
Custom reports5.82 Ratings9.033 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
2 Ratings
22% below category average
Epicor Kinetic
7.6
37 Ratings
0% below category average
Accounts payable5.52 Ratings9.035 Ratings
Accounts receivable5.82 Ratings9.036 Ratings
Global Financial Support7.12 Ratings9.016 Ratings
Primary and Secondary Ledgers6.72 Ratings9.017 Ratings
Journals and Reconciliations5.72 Ratings9.020 Ratings
Configurable Accounting7.42 Ratings9.018 Ratings
Standardized Processes5.52 Ratings9.019 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
14% below category average
Epicor Kinetic
9.4
37 Ratings
18% above category average
Inventory tracking7.72 Ratings9.036 Ratings
Automatic reordering6.52 Ratings9.921 Ratings
Location management6.72 Ratings9.029 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% below category average
Epicor Kinetic
8.9
40 Ratings
14% above category average
Pricing8.02 Ratings9.037 Ratings
Order entry9.02 Ratings9.040 Ratings
Credit card processing6.52 Ratings7.219 Ratings
Cost of goods sold8.12 Ratings9.039 Ratings
Order Orchestration6.82 Ratings9.916 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
Epicor Kinetic
8.7
23 Ratings
16% above category average
Billing Management5.52 Ratings9.018 Ratings
Cash and Asset Management9.02 Ratings9.019 Ratings
Travel & Expense Management7.52 Ratings5.713 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings8.914 Ratings
Period Close6.72 Ratings8.218 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
7% below category average
Epicor Kinetic
9.2
19 Ratings
19% above category average
Budgeting and Forecasting8.42 Ratings9.015 Ratings
Project Costing6.52 Ratings8.016 Ratings
Cost Capture8.62 Ratings10.017 Ratings
Capital Project Management6.12 Ratings9.011 Ratings
Customer Contract Compliance8.62 Ratings9.09 Ratings
Project Revenue Recognition8.02 Ratings9.012 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% above category average
Epicor Kinetic
7.6
14 Ratings
11% above category average
Project Planning and Scheduling8.32 Ratings7.612 Ratings
Task Insight for Project Managers7.42 Ratings5.47 Ratings
Project Mobile Functionality5.52 Ratings7.25 Ratings
Definable Resource Pools9.01 Ratings7.36 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
6% below category average
Epicor Kinetic
7.8
7 Ratings
3% above category average
Award Lifecycle Management8.02 Ratings8.03 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
5% below category average
Epicor Kinetic
8.1
14 Ratings
15% above category average
Bids Analyzed and Compared7.01 Ratings8.75 Ratings
Contract Authoring7.42 Ratings9.04 Ratings
Contract Repository6.42 Ratings7.75 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings6.08 Ratings
Supplier Management4.82 Ratings9.011 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
3% above category average
Epicor Kinetic
7.9
3 Ratings
19% above category average
Risk Repository7.02 Ratings8.02 Ratings
Control Management8.02 Ratings8.03 Ratings
Control Efficiency Assessments6.72 Ratings8.02 Ratings
Issue Detection7.02 Ratings8.02 Ratings
Remediation and Certification4.82 Ratings8.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
Epicor Kinetic
7.3
11 Ratings
6% above category average
Transportation Planning and Optimization7.42 Ratings7.75 Ratings
Transportation Execution Management7.01 Ratings7.04 Ratings
Trade and Customs Management5.22 Ratings7.04 Ratings
Fulfillment Management5.22 Ratings5.18 Ratings
Warehouse Workforce Management5.01 Ratings7.76 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
16% below category average
Epicor Kinetic
8.6
21 Ratings
13% above category average
Production Process Design8.62 Ratings9.016 Ratings
Production Management7.72 Ratings9.020 Ratings
Configuration Management6.12 Ratings9.014 Ratings
Work Execution7.62 Ratings9.016 Ratings
Manufacturing Costs4.82 Ratings9.020 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
5% above category average
Epicor Kinetic
9.2
22 Ratings
24% above category average
Forecasting8.01 Ratings9.018 Ratings
Inventory Planning9.02 Ratings9.021 Ratings
Performance Monitoring7.72 Ratings9.016 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
1% above category average
Epicor Kinetic
7.6
7 Ratings
5% above category average
Proposal Management4.52 Ratings7.44 Ratings
Product Master Data Management8.62 Ratings7.05 Ratings
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24SevenOfficeEpicor Kinetic
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User Ratings
24SevenOfficeEpicor Kinetic
Likelihood to Recommend
5.5
(2 ratings)
8.8
(40 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
8.5
(15 ratings)
Vendor post-sale
-
(0 ratings)
7.6
(14 ratings)
User Testimonials
24SevenOfficeEpicor Kinetic
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review
Epicor Software
Epicor is an excellent system for most manufacturing customers and offers several features previously only offered on the very large (e.g. Oracle, PeopleSoft, etc) level platforms. Yet the pricing is mid-level, and the expandability through additional modules provides a great opportunity for future business growth. The architecture is easily scalable, fast, and offers great options for both on premise and hosted systems. Epicor is flexible, and large enough that regular updates and enhancements continue to be adopted to improve functionality and effectiveness. It is however, not for everyone. Competition in this sector is very good, with several mid-level systems being available at a similar price point. If you are considering adopting a new ERP system and are in the plastics space, you also owe it to yourself and your team to consider IQMS, which is becoming a de-facto standard in this segment. Also, for specific medical sectors, you will find that Epicor software validation for CFR Part 11 compliance can be quite costly-- although the software is capable of supporting this with modification. Overall, Epicor is a solid choice. Ultimately, it will be up to your team to determine what works best for your needs. You won't be disappointed with Epicor if you do the due diligence and take the time needed to properly review and demo the product. Remember though, demos are typically "best case" staged, so be sure to throw several curveballs at your vendor and bring out the unique requirements of your business.
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Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Read full review
Epicor Software
  • Epicor has the best product configurator that I have seen on the market. This was one of the main reasons we went with Epicor, and have not been disappointed at all.
  • Epicor is also one of the easiest ERP system to learn, and has many ways for users to get training. Epicor University, on-line courses, or class room settings, also user conference every year, and user support groups.
  • The Enterprise search ability in Epicor is great, can find parts, customers, suppliers, etc. so easily. And if you can't remember where a report or task that you want to do is on the menu, you can search for that also.
Read full review
Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Read full review
Epicor Software
  • Consultants should be very well trained to make sure program integrity is maintained during challenging implementations.
  • There should be an improvement on answering questions raised, especially upon migration issues.
  • When is Epicor aware of improper/incorrect implementation they might proactively offer improvement support?
Read full review
Usability
24SevenOffice
No answers on this topic
Epicor Software
It is a good service to have people update and collaborate with I also like the ease of it. It keeps the stock of materials accountable
Read full review
Support Rating
24SevenOffice
No answers on this topic
Epicor Software
If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
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Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Read full review
Epicor Software
Everyone at our organization really appreciated "made 2 manage" because of all of the quick access and some of the capabilities in accounting. So far, Epicor is much more advanced but the two can stand side by side. These two programs cannot really be compared just because it's just not fair to compare an on-site server ERP system to a cloud-based one.
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Scalability
24SevenOffice
No answers on this topic
Epicor Software
The software is pretty easy to use. Things are pretty clear on how to do them and if you don't know how to do something they have instructions on how to do them or you get an error code telling you exactly what to do. I have been satisfied with my overall experience.
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Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Read full review
Epicor Software
  • The ROI can be hard to quantify. We spend more time setting up and entering information up front, but we spend less time than before trying to track project costs so that evens out. Purchasing the system and implementing it was very expensive, but the benefit is the the better information can save money on projects as we know where best to spend our time and identify potential problems earlier on a project. We believe it will have a positive impact, but I'd say it will take a few years (3-4) to be worth it.
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