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24SevenOffice vs. Microsoft Dynamics SL vs. SAP Cloud ERP (SAP S/4HANA Cloud)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    24SevenOffice

    Score9 out of 10
    N/A24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A

    Microsoft Dynamics SL

    Score5.1 out of 10
    N/AMicrosoft Dynamics SL is one of the ERP products in the Dynamics family. This product was acquired from Solomon 2000. The product is typically used by SMBs, particularly in project-based businesses (e.g. construction). It has strong accounting and project management capabilities.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    24SevenOfficeMicrosoft Dynamics SLSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    24SevenOfficeMicrosoft Dynamics SLSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    24SevenOfficeMicrosoft Dynamics SLSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Multiple Products
    24SevenOffice
    No answer on this topic
    Microsoft
    No answer on this topic
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP S/4HANA Cloud is an improved and integrated suite that before any competitor will always be a long-term option for the benefit of a company.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    87%
    Implementation went as expected
    565 Answers
    Features
    24SevenOfficeMicrosoft Dynamics SLSAP Cloud ERP (SAP S/4HANA Cloud)
    Payroll Management
    Comparison of Payroll Management features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Microsoft Dynamics SL
    8.5
    2 Ratings
    12% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    442 Ratings
    7% above category average
    Pay calculation6.72 Ratings9.62 Ratings7.9390 Ratings
    Benefit plan administration7.62 Ratings00 Ratings7.9376 Ratings
    Direct deposit files5.12 Ratings9.01 Ratings7.7375 Ratings
    Customization
    Comparison of Customization features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.9
    2 Ratings
    4% above category average
    Microsoft Dynamics SL
    6.0
    6 Ratings
    23% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    673 Ratings
    0% above category average
    API for custom integration9.02 Ratings6.06 Ratings7.7646 Ratings
    Plug-ins6.72 Ratings6.04 Ratings7.5592 Ratings
    Security
    Comparison of Security features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.0
    2 Ratings
    19% below category average
    Microsoft Dynamics SL
    8.7
    10 Ratings
    3% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    769 Ratings
    2% below category average
    Single sign-on capability6.72 Ratings7.49 Ratings8.5725 Ratings
    Role-based user permissions7.42 Ratings10.09 Ratings8.2757 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    6.9
    2 Ratings
    9% below category average
    Microsoft Dynamics SL
    8.0
    10 Ratings
    6% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    778 Ratings
    2% above category average
    Dashboards6.72 Ratings8.06 Ratings7.7717 Ratings
    Standard reports8.02 Ratings8.010 Ratings7.7765 Ratings
    Custom reports5.82 Ratings8.010 Ratings7.6705 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    6.1
    3 Ratings
    23% below category average
    Microsoft Dynamics SL
    7.1
    11 Ratings
    8% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    812 Ratings
    6% above category average
    Accounts payable8.03 Ratings6.011 Ratings8.2788 Ratings
    Accounts receivable6.03 Ratings6.08 Ratings8.2748 Ratings
    Global Financial Support6.03 Ratings6.02 Ratings7.8292 Ratings
    Primary and Secondary Ledgers7.03 Ratings6.63 Ratings7.9310 Ratings
    Journals and Reconciliations6.03 Ratings3.04 Ratings7.9332 Ratings
    Configurable Accounting6.03 Ratings8.03 Ratings7.9306 Ratings
    Standardized Processes5.03 Ratings6.03 Ratings8.3343 Ratings
    Inventory Management
    Comparison of Inventory Management features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    6.8
    2 Ratings
    16% below category average
    Microsoft Dynamics SL
    5.7
    6 Ratings
    33% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    675 Ratings
    4% above category average
    Inventory tracking7.72 Ratings5.06 Ratings8.2661 Ratings
    Automatic reordering6.52 Ratings00 Ratings7.8567 Ratings
    Location management6.72 Ratings6.03 Ratings7.9545 Ratings
    Order Management
    Comparison of Order Management features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% below category average
    Microsoft Dynamics SL
    6.2
    4 Ratings
    25% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    685 Ratings
    3% above category average
    Pricing8.02 Ratings6.03 Ratings8.0653 Ratings
    Order entry9.02 Ratings3.04 Ratings8.0664 Ratings
    Credit card processing6.52 Ratings7.02 Ratings8.827 Ratings
    Cost of goods sold8.12 Ratings7.03 Ratings8.3627 Ratings
    Order Orchestration6.82 Ratings00 Ratings7.9248 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.0
    3 Ratings
    8% below category average
    Microsoft Dynamics SL
    5.7
    4 Ratings
    28% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    325 Ratings
    5% above category average
    Billing Management7.03 Ratings6.02 Ratings7.94 Ratings
    Cash and Asset Management7.03 Ratings7.33 Ratings7.9295 Ratings
    Travel & Expense Management7.03 Ratings5.01 Ratings8.34 Ratings
    Budgetary Control & Encumbrance Accounting5.52 Ratings6.32 Ratings7.4253 Ratings
    Period Close6.72 Ratings6.04 Ratings7.9319 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Microsoft Dynamics SL
    4.7
    3 Ratings
    47% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Budgeting and Forecasting8.42 Ratings7.33 Ratings00 Ratings
    Project Costing6.52 Ratings6.33 Ratings00 Ratings
    Cost Capture8.62 Ratings2.12 Ratings00 Ratings
    Capital Project Management6.12 Ratings8.01 Ratings00 Ratings
    Customer Contract Compliance8.62 Ratings00 Ratings00 Ratings
    Project Revenue Recognition8.02 Ratings2.01 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.1
    2 Ratings
    1% above category average
    Microsoft Dynamics SL
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    4 Ratings
    9% above category average
    Project Planning and Scheduling8.32 Ratings00 Ratings8.04 Ratings
    Task Insight for Project Managers7.42 Ratings00 Ratings7.94 Ratings
    Project Mobile Functionality5.52 Ratings00 Ratings7.14 Ratings
    Definable Resource Pools9.01 Ratings00 Ratings7.64 Ratings
    Grants Management
    Comparison of Grants Management features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    Microsoft Dynamics SL
    6.3
    1 Ratings
    17% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    139 Ratings
    7% above category average
    Award Lifecycle Management8.02 Ratings6.01 Ratings8.0139 Ratings
    Procurement
    Comparison of Procurement features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    6.6
    2 Ratings
    7% below category average
    Microsoft Dynamics SL
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    267 Ratings
    9% above category average
    Bids Analyzed and Compared7.01 Ratings00 Ratings7.7188 Ratings
    Contract Authoring7.42 Ratings00 Ratings7.8188 Ratings
    Contract Repository6.42 Ratings00 Ratings7.6182 Ratings
    Requisitions-to-Purchase Orders Integrated5.52 Ratings00 Ratings8.0241 Ratings
    Supplier Management4.82 Ratings00 Ratings8.0236 Ratings
    Risk Management
    Comparison of Risk Management features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    6.7
    2 Ratings
    1% below category average
    Microsoft Dynamics SL
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    3 Ratings
    19% above category average
    Risk Repository7.02 Ratings00 Ratings7.93 Ratings
    Control Management8.02 Ratings00 Ratings8.33 Ratings
    Control Efficiency Assessments6.72 Ratings00 Ratings8.33 Ratings
    Issue Detection7.02 Ratings00 Ratings7.83 Ratings
    Remediation and Certification4.82 Ratings00 Ratings8.73 Ratings
    Logistics
    Comparison of Logistics features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    6.8
    2 Ratings
    3% below category average
    Microsoft Dynamics SL
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    217 Ratings
    12% above category average
    Transportation Planning and Optimization7.42 Ratings00 Ratings8.0192 Ratings
    Transportation Execution Management7.01 Ratings00 Ratings8.0185 Ratings
    Trade and Customs Management5.22 Ratings00 Ratings7.6168 Ratings
    Fulfillment Management5.22 Ratings00 Ratings8.2177 Ratings
    Warehouse Workforce Management5.01 Ratings00 Ratings8.0172 Ratings
    Manufacturing
    Comparison of Manufacturing features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    6.4
    2 Ratings
    16% below category average
    Microsoft Dynamics SL
    6.0
    1 Ratings
    22% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    204 Ratings
    8% above category average
    Production Process Design8.62 Ratings00 Ratings8.1185 Ratings
    Production Management7.72 Ratings6.01 Ratings8.1189 Ratings
    Configuration Management6.12 Ratings00 Ratings8.1177 Ratings
    Work Execution7.62 Ratings00 Ratings8.1182 Ratings
    Manufacturing Costs4.82 Ratings00 Ratings8.1181 Ratings
    Supply Chain
    Comparison of Supply Chain features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% above category average
    Microsoft Dynamics SL
    6.0
    1 Ratings
    20% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    251 Ratings
    5% above category average
    Forecasting8.01 Ratings00 Ratings7.5226 Ratings
    Inventory Planning9.02 Ratings6.01 Ratings7.9242 Ratings
    Performance Monitoring7.72 Ratings00 Ratings7.7230 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of 24SevenOffice and Microsoft Dynamics SL and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    24SevenOffice
    7.3
    2 Ratings
    1% below category average
    Microsoft Dynamics SL
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    221 Ratings
    9% above category average
    Proposal Management4.52 Ratings00 Ratings8.33 Ratings
    Product Master Data Management8.62 Ratings00 Ratings7.9221 Ratings
    Best Alternatives
    24SevenOfficeMicrosoft Dynamics SLSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    24SevenOfficeMicrosoft Dynamics SLSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    9.0
    (3 ratings)
    5.0
    (18 ratings)
    8.4
    (881 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.4
    (8 ratings)
    9.0
    (23 ratings)
    Usability
    5.0
    (1 ratings)
    3.0
    (7 ratings)
    8.0
    (769 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (2 ratings)
    8.4
    (4 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    9.1
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (4 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.6
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    1.4
    (2 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    7.4
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (5 ratings)
    User Testimonials
    24SevenOfficeMicrosoft Dynamics SLSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    24SevenOffice
    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Incentivized
    Read full review
    Microsoft
    For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    24SevenOffice
    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Incentivized
    Read full review
    Microsoft
    • Provides flexibility for complex project based cost accounting
    • Strong and flexible allocation processer for cost allocations, markups, and pricing
    • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
    • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
    • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
    • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    24SevenOffice
    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Incentivized
    Read full review
    Microsoft
    • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
    • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
    • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    24SevenOffice
    No answers on this topic
    Microsoft
    Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    24SevenOffice
    Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
    Incentivized
    Read full review
    Microsoft
    I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    24SevenOffice
    No answers on this topic
    Microsoft
    We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    24SevenOffice
    No answers on this topic
    Microsoft
    Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
    Incentivized
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    24SevenOffice
    No answers on this topic
    Microsoft
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    24SevenOffice
    No answers on this topic
    Microsoft
    Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
    Incentivized
    Read full review
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    24SevenOffice
    24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
    Incentivized
    Read full review
    Microsoft
    Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Scalability
    24SevenOffice
    No answers on this topic
    Microsoft
    Since the backbone of the database is MS SQLServer, the database can be easily scaled.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    24SevenOffice
    • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
    • That said the network issues represent lost hours/money.
    • The added training is also expensive.
    Incentivized
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    Microsoft
    • More time is spent on manipulating reports which can and should be automated.
    • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
    • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
    Incentivized
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    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
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    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.