3CX vs. Mikogo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
3CX
Score 8.4 out of 10
N/A
Cyprus based company 3CX offers an IP PBX phone system.
$1.08
per user/per month
Mikogo
Score 1.2 out of 10
N/A
Mikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.
$156
Annually
Pricing
3CXMikogo
Editions & Modules
Pro
$1.08
per user/per month
Enterprise
$1.31
per user/per month
Standard
Free
Basic Annual
$156
Annually
Professional Annual
$228
Annually
Professional Lifetime
$456
Lifetime License per User
Team Annual
$468
Annually
Team Lifetime
$936
Lifetime License [Unlimited Users]
Offerings
Pricing Offerings
3CXMikogo
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPrice displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.
More Pricing Information
Features
3CXMikogo
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
3CX
-
Ratings
Mikogo
3.1
4 Ratings
89% below category average
High quality audio00 Ratings4.14 Ratings
High quality video00 Ratings4.14 Ratings
Low bandwidth requirements00 Ratings1.14 Ratings
Mobile support00 Ratings3.22 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
3CX
-
Ratings
Mikogo
6.0
4 Ratings
28% below category average
Desktop sharing00 Ratings2.24 Ratings
Whiteboards00 Ratings9.82 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
3CX
-
Ratings
Mikogo
3.0
4 Ratings
93% below category average
Calendar integration00 Ratings1.12 Ratings
Meeting initiation00 Ratings1.24 Ratings
Record meetings / events00 Ratings2.14 Ratings
Slideshows00 Ratings7.63 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
3CX
-
Ratings
Mikogo
2.1
4 Ratings
120% below category average
Live chat00 Ratings1.24 Ratings
Audience polling00 Ratings3.13 Ratings
Q&A00 Ratings2.13 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
3CX
-
Ratings
Mikogo
1.5
4 Ratings
139% below category average
User authentication00 Ratings1.23 Ratings
Participant roles & permissions00 Ratings1.13 Ratings
Confidential attendee list00 Ratings2.13 Ratings
Best Alternatives
3CXMikogo
Small Businesses
Sangoma Asterisk
Sangoma Asterisk
Score 8.4 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Sangoma Asterisk
Sangoma Asterisk
Score 8.4 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Sangoma Asterisk
Sangoma Asterisk
Score 8.4 out of 10
Webex Meetings
Webex Meetings
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
3CXMikogo
Likelihood to Recommend
7.9
(14 ratings)
1.2
(4 ratings)
Support Rating
5.4
(2 ratings)
8.0
(2 ratings)
User Testimonials
3CXMikogo
Likelihood to Recommend
3CX
In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
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BeamYourScreen
Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days
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Pros
3CX
  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
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BeamYourScreen
  • Inexpensive
  • Simple interface
  • Menus and prompts were clear
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Cons
3CX
  • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
  • You need an SBC per location, which can be a point of failure.
  • You also need a server that might get disconnected, which is another point of failure.
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BeamYourScreen
  • I'd like to be able to record a session easier.
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Support Rating
3CX
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
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BeamYourScreen
I do not have any experience with Mikogo's support as I have never experienced any problem with it.
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Alternatives Considered
3CX
The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
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BeamYourScreen
Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.
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Return on Investment
3CX
  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
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BeamYourScreen
  • Zero positive impact
  • Spend just a little more with products like AnyDesk and get some real ROI
  • Short term, the product can be used on a trial basis (or at least it was available as a trial)
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ScreenShots

3CX Screenshots

Screenshot of Video ConferencingScreenshot of Advanced Contact Center ReportingScreenshot of Management DashboardScreenshot of Live ChatScreenshot of 3CX AppScreenshot of See the Status of Your Colleagues

Mikogo Screenshots

Screenshot of Screen sharing between two windows desktop computersScreenshot of Phone conference and participant list options