What users are saying about
56 Ratings
8 Ratings
56 Ratings
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Score 7.8 out of 100
8 Ratings
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Score 1.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    3CX

    Feature Set Not Supported
    N/A
    3.2

    Mikogo

    32%
    Mikogo ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    4.1
    41%
    4 Ratings

    High quality video

    N/A
    0 Ratings
    4.1
    41%
    4 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Mobile support

    N/A
    0 Ratings
    3.2
    32%
    2 Ratings

    Screen Sharing

    3CX

    Feature Set Not Supported
    N/A
    6.0

    Mikogo

    60%
    Mikogo ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    2.2
    22%
    4 Ratings

    Whiteboards

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Online Meetings / Events

    3CX

    Feature Set Not Supported
    N/A
    3.0

    Mikogo

    30%
    Mikogo ranks higher in 4/4 features

    Calendar integration

    N/A
    0 Ratings
    1.2
    12%
    2 Ratings

    Meeting initiation

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Record meetings / events

    N/A
    0 Ratings
    2.2
    22%
    4 Ratings

    Slideshows

    N/A
    0 Ratings
    7.6
    76%
    3 Ratings

    Online Events Collaboration

    3CX

    Feature Set Not Supported
    N/A
    2.2

    Mikogo

    22%
    Mikogo ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Audience polling

    N/A
    0 Ratings
    3.1
    31%
    3 Ratings

    Q&A

    N/A
    0 Ratings
    2.1
    21%
    3 Ratings

    Online Events Security

    3CX

    Feature Set Not Supported
    N/A
    1.5

    Mikogo

    15%
    Mikogo ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    2.1
    21%
    3 Ratings

    Attribute Ratings

    • 3CX is rated higher in 1 area: Likelihood to Recommend
    • Mikogo is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    7.1

    3CX

    71%
    14 Ratings
    1.3

    Mikogo

    13%
    4 Ratings

    Support Rating

    5.4

    3CX

    54%
    4 Ratings
    8.0

    Mikogo

    80%
    4 Ratings

    Likelihood to Recommend

    3CX

    In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
    Read full review

    BeamYourScreen

    Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days
    Read full review

    Pros

    3CX

    • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
    • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
    • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
    Read full review

    BeamYourScreen

    • Inexpensive
    • Simple interface
    • Menus and prompts were clear
    Read full review

    Cons

    3CX

    • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
    • You need an SBC per location, which can be a point of failure.
    • You also need a server that might get disconnected, which is another point of failure.
    Read full review

    BeamYourScreen

    • I'd like to be able to record a session easier.
    Read full review

    Pricing Details

    3CX

    Starting Price

    $0

    Editions & Modules

    3CX editions and modules pricing
    EditionModules
    StandardFree1
    Pro1.082
    Enterprise1.313

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

    Mikogo

    Starting Price

    $156 Annually

    Editions & Modules

    Mikogo editions and modules pricing
    EditionModules
    Basic Annual$1561
    Professional Annual$2282
    Team Annual$4683
    Professional Lifetime$4564
    Team Lifetime$9365

    Footnotes

    1. Annually
    2. Annually
    3. Annually
    4. Lifetime License per User
    5. Lifetime License [Unlimited Users]

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

    Support Rating

    3CX

    The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
    Read full review

    BeamYourScreen

    I do not have any experience with Mikogo's support as I have never experienced any problem with it.
    Read full review

    Alternatives Considered

    3CX

    The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
    Read full review

    BeamYourScreen

    Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.
    Read full review

    Return on Investment

    3CX

    • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
    • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
    Read full review

    BeamYourScreen

    • Zero positive impact
    • Spend just a little more with products like AnyDesk and get some real ROI
    • Short term, the product can be used on a trial basis (or at least it was available as a trial)
    Read full review

    Screenshots

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