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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    3CX

    Score7.9 out of 10
    N/ACyprus based company 3CX offers an IP PBX phone system.

    $1.08

    per user/per month

    RingCentral Meetings

    Score7.3 out of 10
    N/ARingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.

    $19.99

    Per Month Per User

    Pricing
    3CXRingCentral Meetings
    Editions & Modules
    Pro
    $1.08
    per user/per month
    Enterprise
    $1.31
    per user/per month
    Standard
    Free
    Meetings
    $19.99
    Per Month Per User
    Offerings
    Pricing Offerings
    3CXRingCentral Meetings
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPrice displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.
    More Pricing Information
    Community Pulse
    3CXRingCentral Meetings
    Considered Both Products
    3CX
    No answer on this topic
    RingCentral
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    79%
    Would buy again
    11 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    93%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    3CXRingCentral Meetings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of 3CX and RingCentral Meetings
    Feature
    3CX
    -
    Ratings
    RingCentral Meetings
    7.6
    21 Ratings
    4% below category average
    High quality audio00 Ratings8.021 Ratings
    High quality video00 Ratings8.021 Ratings
    Low bandwidth requirements00 Ratings7.320 Ratings
    Mobile support00 Ratings7.319 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of 3CX and RingCentral Meetings
    Feature
    3CX
    -
    Ratings
    RingCentral Meetings
    7.0
    21 Ratings
    13% below category average
    Desktop sharing00 Ratings7.321 Ratings
    Whiteboards00 Ratings6.717 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of 3CX and RingCentral Meetings
    Feature
    3CX
    -
    Ratings
    RingCentral Meetings
    7.5
    21 Ratings
    9% below category average
    Calendar integration00 Ratings8.720 Ratings
    Meeting initiation00 Ratings8.021 Ratings
    Integrates with social media00 Ratings5.711 Ratings
    Record meetings / events00 Ratings8.319 Ratings
    Slideshows00 Ratings7.013 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of 3CX and RingCentral Meetings
    Feature
    3CX
    -
    Ratings
    RingCentral Meetings
    7.5
    19 Ratings
    7% below category average
    Live chat00 Ratings8.019 Ratings
    Audience polling00 Ratings7.311 Ratings
    Q&A00 Ratings7.310 Ratings
    Online Events Security
    Comparison of Online Events Security features of 3CX and RingCentral Meetings
    Feature
    3CX
    -
    Ratings
    RingCentral Meetings
    6.5
    19 Ratings
    22% below category average
    User authentication00 Ratings7.316 Ratings
    Participant roles & permissions00 Ratings5.517 Ratings
    Confidential attendee list00 Ratings6.713 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of 3CX and RingCentral Meetings
    Feature
    3CX
    -
    Ratings
    RingCentral Meetings
    6.4
    3 Ratings
    14% below category average
    Video conferencing00 Ratings6.52 Ratings
    Audio conferencing00 Ratings6.52 Ratings
    Video screen sharing00 Ratings5.02 Ratings
    Instant messaging00 Ratings7.63 Ratings
    Best Alternatives
    3CXRingCentral Meetings
    Small Businesses
    Sangoma Asterisk
    Score8.7 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Sangoma Asterisk
    Score8.7 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Sangoma Asterisk
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    3CXRingCentral Meetings
    Likelihood to Recommend
    7.4
    (14 ratings)
    7.6
    (21 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (15 ratings)
    Support Rating
    5.4
    (2 ratings)
    7.8
    (11 ratings)
    User Testimonials
    3CXRingCentral Meetings
    Likelihood to Recommend
    3CX
    In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
    Incentivized
    Read full review
    RingCentral
    I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
    Incentivized
    Read full review
    Pros
    3CX
    • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
    • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
    • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
    Incentivized
    Read full review
    RingCentral
    • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
    • Being able to mute and turn off cameras when necessary is a nice feature too.
    • Switching from the computer to the cell phone when on the go is a nice benefit.
    Incentivized
    Read full review
    Cons
    3CX
    • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
    • You need an SBC per location, which can be a point of failure.
    • You also need a server that might get disconnected, which is another point of failure.
    Incentivized
    Read full review
    RingCentral
    • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
    • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
    • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
    Incentivized
    Read full review
    Likelihood to Renew
    3CX
    No answers on this topic
    RingCentral
    We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
    Incentivized
    Read full review
    Usability
    3CX
    No answers on this topic
    RingCentral
    The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
    Read full review
    Support Rating
    3CX
    The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
    Incentivized
    Read full review
    RingCentral
    RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
    Read full review
    Alternatives Considered
    3CX
    The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
    Incentivized
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    RingCentral
    As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.
    Incentivized
    Read full review
    Return on Investment
    3CX
    • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
    • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
    Incentivized
    Read full review
    RingCentral
    • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
    • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
    Incentivized
    Read full review
    ScreenShots

    3CX Screenshots

    Screenshot of Video ConferencingScreenshot of Advanced Contact Center ReportingScreenshot of Management DashboardScreenshot of Live ChatScreenshot of 3CX AppScreenshot of See the Status of Your Colleagues