What users are saying about
47 Ratings
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Top Rated
46 Ratings
47 Ratings
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Score 7.5 out of 100

RingCentral Meetings

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Top Rated
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

3CX

In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

If you need to meet with others on a daily basis via a virtual platform, RingCentral Meetings is a great tool that can help with that need. The tool allows you to easily send and invite people to join your meeting. If you find yourself not needing the tool as often, it might not be the right tool for you because of the higher cost.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX
RingCentral Meetings
8.3
High quality audio
3CX
RingCentral Meetings
8.7
High quality video
3CX
RingCentral Meetings
8.6
Low bandwidth requirements
3CX
RingCentral Meetings
8.0
Mobile support
3CX
RingCentral Meetings
7.9

Screen Sharing

3CX
RingCentral Meetings
8.4
Desktop sharing
3CX
RingCentral Meetings
8.8
Whiteboards
3CX
RingCentral Meetings
7.9

Online Meetings / Events

3CX
RingCentral Meetings
7.8
Calendar integration
3CX
RingCentral Meetings
7.5
Meeting initiation
3CX
RingCentral Meetings
7.8
Integrates with social media
3CX
RingCentral Meetings
7.0
Record meetings / events
3CX
RingCentral Meetings
8.7
Slideshows
3CX
RingCentral Meetings
8.1

Online Events Collaboration

3CX
RingCentral Meetings
8.6
Live chat
3CX
RingCentral Meetings
8.7
Audience polling
3CX
RingCentral Meetings
8.6
Q&A
3CX
RingCentral Meetings
8.4

Online Events Security

3CX
RingCentral Meetings
8.6
User authentication
3CX
RingCentral Meetings
8.5
Participant roles & permissions
3CX
RingCentral Meetings
8.3
Confidential attendee list
3CX
RingCentral Meetings
8.8

Pros

3CX

  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.
Aubrey Novak | TrustRadius Reviewer

Cons

3CX

  • The set up can seem a little daunting, especially if you plan to take it on internally.
  • The apps are great, having your extension on your device is great but the desktop/windows app is a little dated, could do with an update.
Marouane Tohme | TrustRadius Reviewer

RingCentral Meetings

  • The mobile app has a habit of logging you out without you knowing.
  • The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
  • Switching back and forth between the mobile and desktop apps is not very intuitive.
Gary Shouldis | TrustRadius Reviewer

Likelihood to Renew

3CX

No score
No answers yet
No answers on this topic

RingCentral Meetings

RingCentral Meetings 10.0
Based on 2 answers
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Justin Bongard | TrustRadius Reviewer

Usability

3CX

3CX 8.0
Based on 1 answer
It's been doing really good job for us. Are there better PBX systems out there? For sure there are, with more features and better support. But those are way more expensive and harder to implement and maintain. This system is almost no brainier, next -> next -> next -> finish and you have installed it. With a few more configs to hook it up to your SIP or PRI lines, you are up and running! Everything is GUI based so it's easy to navigate. It have everything you need to run serious call centre so I would recommend it for anyone unless you are Fortune 500 company with billions of budget for IT, then spend the big money and go with Cisco PBX.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 8.1
Based on 14 answers
The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
Anonymous | TrustRadius Reviewer

Support Rating

3CX

3CX 4.9
Based on 5 answers
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
Laura Steinbrink | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 7.9
Based on 13 answers
RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
James Archie | TrustRadius Reviewer

Alternatives Considered

3CX

The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
Anonymous | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings has all the standard features one comes to expect from a virtual meeting software. The subscription prices are far for what you get and the service is reasonable. However I still feel the Cisco Webex interface is more streamlined and easier to use. I have never been a big fan of the RingCentral Meetings smartphone interface
Anonymous | TrustRadius Reviewer

Return on Investment

3CX

  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
Artur Bittencourt | TrustRadius Reviewer

RingCentral Meetings

  • The big benefit for us is that, because RingCentral Meetings is included as part of our RingCentral account, we don't have to pay another vendor on top of our existing fees to get support for a consistent, company-wide web conferencing system.
  • In some cases, we've found that our clients prefer using our Meetings platform to their own in-house systems, which are usually things like Skype, WebEx, etc.
  • On the flip side, RingCentral until recently hasn't had great support for room-to-room solutions, and so we ended up implementing LifeSize for that - so internally we still have to semi-competing platforms in play. Their room solution relies on 3rd party hardware and peripherals, and so is time consuming to get set up and working easily.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

3CX

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

3CX Editions & Modules

Edition
StandardFree
Pro1.082
Enterprise1.312
  1. per user/per month
Additional Pricing Details
Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

RingCentral Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingCentral Meetings Editions & Modules

Edition
Meetings$19.991
  1. Per Month Per User
Additional Pricing Details

Rating Summary

Likelihood to Recommend

3CX
7.4
RingCentral Meetings
7.5

Likelihood to Renew

3CX
RingCentral Meetings
10.0

Usability

3CX
8.0
RingCentral Meetings
8.1

Support Rating

3CX
4.9
RingCentral Meetings
7.9

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