What users are saying about
56 Ratings
56 Ratings
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Score 7.8 out of 100
59 Ratings
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Score 7.1 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    3CX

    Feature Set Not Supported
    N/A
    8.4

    RingCentral Meetings

    84%
    RingCentral Meetings ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.7
    87%
    18 Ratings

    High quality video

    N/A
    0 Ratings
    8.8
    88%
    18 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    8.2
    82%
    17 Ratings

    Mobile support

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Screen Sharing

    3CX

    Feature Set Not Supported
    N/A
    8.4

    RingCentral Meetings

    84%
    RingCentral Meetings ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.9
    89%
    18 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.9
    79%
    14 Ratings

    Online Meetings / Events

    3CX

    Feature Set Not Supported
    N/A
    7.6

    RingCentral Meetings

    76%
    RingCentral Meetings ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    7.3
    73%
    17 Ratings

    Meeting initiation

    N/A
    0 Ratings
    7.7
    77%
    18 Ratings

    Integrates with social media

    N/A
    0 Ratings
    6.7
    67%
    8 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.6
    86%
    16 Ratings

    Slideshows

    N/A
    0 Ratings
    7.9
    79%
    10 Ratings

    Online Events Collaboration

    3CX

    Feature Set Not Supported
    N/A
    8.7

    RingCentral Meetings

    87%
    RingCentral Meetings ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.8
    88%
    16 Ratings

    Audience polling

    N/A
    0 Ratings
    8.6
    86%
    8 Ratings

    Q&A

    N/A
    0 Ratings
    8.7
    87%
    7 Ratings

    Online Events Security

    3CX

    Feature Set Not Supported
    N/A
    8.6

    RingCentral Meetings

    86%
    RingCentral Meetings ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.3
    83%
    15 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Attribute Ratings

    • RingCentral Meetings is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.1

    3CX

    71%
    14 Ratings
    7.3

    RingCentral Meetings

    73%
    18 Ratings

    Likelihood to Renew

    3CX

    N/A
    0 Ratings
    10.0

    RingCentral Meetings

    100%
    2 Ratings

    Usability

    3CX

    N/A
    0 Ratings
    8.0

    RingCentral Meetings

    80%
    12 Ratings

    Support Rating

    5.4

    3CX

    54%
    4 Ratings
    7.8

    RingCentral Meetings

    78%
    11 Ratings

    Likelihood to Recommend

    3CX

    In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
    Read full review

    RingCentral

    I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
    Read full review

    Pros

    3CX

    • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
    • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
    • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
    Read full review

    RingCentral

    • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
    • Being able to mute and turn off cameras when necessary is a nice feature too.
    • Switching from the computer to the cell phone when on the go is a nice benefit.
    Read full review

    Cons

    3CX

    • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
    • You need an SBC per location, which can be a point of failure.
    • You also need a server that might get disconnected, which is another point of failure.
    Read full review

    RingCentral

    • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
    • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
    • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
    Read full review

    Pricing Details

    3CX

    Starting Price

    $0

    Editions & Modules

    3CX editions and modules pricing
    EditionModules
    StandardFree1
    Pro1.082
    Enterprise1.313

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

    RingCentral Meetings

    Starting Price

    $19.99 Per Month Per User

    Editions & Modules

    RingCentral Meetings editions and modules pricing
    EditionModules
    Meetings$19.991

    Footnotes

    1. Per Month Per User

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    3CX

    No answers on this topic

    RingCentral

    We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
    Read full review

    Usability

    3CX

    No answers on this topic

    RingCentral

    The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
    Read full review

    Support Rating

    3CX

    The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
    Read full review

    RingCentral

    RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
    Read full review

    Alternatives Considered

    3CX

    The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
    Read full review

    RingCentral

    As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.
    Read full review

    Return on Investment

    3CX

    • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
    • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
    Read full review

    RingCentral

    • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
    • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
    Read full review

    Screenshots

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