What users are saying about
11 Ratings
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Score 7.5 out of 100
69 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

8x8 Express

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration is great for giving product trainings, presentations and webinars over the phone to a wide number of users remotely. It is well suited for meetings where screens and documents need to be shared live during a conference call for easy collaboration
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

8x8 Express
GlobalMeet Collaboration
7.3
High quality audio
8x8 Express
GlobalMeet Collaboration
7.5
High quality video
8x8 Express
GlobalMeet Collaboration
7.0
Low bandwidth requirements
8x8 Express
GlobalMeet Collaboration
7.4
Mobile support
8x8 Express
GlobalMeet Collaboration
7.1

Screen Sharing

8x8 Express
GlobalMeet Collaboration
6.2
Desktop sharing
8x8 Express
GlobalMeet Collaboration
7.7
Whiteboards
8x8 Express
GlobalMeet Collaboration
4.7

Online Meetings / Events

8x8 Express
GlobalMeet Collaboration
6.8
Calendar integration
8x8 Express
GlobalMeet Collaboration
6.4
Meeting initiation
8x8 Express
GlobalMeet Collaboration
7.2
Integrates with social media
8x8 Express
GlobalMeet Collaboration
7.2
Record meetings / events
8x8 Express
GlobalMeet Collaboration
7.1
Slideshows
8x8 Express
GlobalMeet Collaboration
6.1

Online Events Collaboration

8x8 Express
GlobalMeet Collaboration
6.7
Live chat
8x8 Express
GlobalMeet Collaboration
8.0
Audience polling
8x8 Express
GlobalMeet Collaboration
4.3
Q&A
8x8 Express
GlobalMeet Collaboration
7.7

Online Events Security

8x8 Express
GlobalMeet Collaboration
7.4
User authentication
8x8 Express
GlobalMeet Collaboration
8.3
Participant roles & permissions
8x8 Express
GlobalMeet Collaboration
7.1
Confidential attendee list
8x8 Express
GlobalMeet Collaboration
6.8

Pros

8x8 Express

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Collaboration

  • Something that GlobalMeet does well is distributing a meeting to users. The system integrates well with our Outlook system and allows easy meeting distributions.
  • GlobalMeet is good at providing an easy way to record web meetings. The feature works well and is easy to download after.
Anonymous | TrustRadius Reviewer

Cons

8x8 Express

  • Setup is a pain.
  • Transferring numbers take a long time.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Collaboration

  • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
  • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
  • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

8x8 Express

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 2.0
Based on 3 answers
GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
Anonymous | TrustRadius Reviewer

Usability

8x8 Express

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 7.1
Based on 21 answers
I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
Anonymous | TrustRadius Reviewer

Reliability and Availability

8x8 Express

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 9.1
Based on 1 answer
We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
Jen Oxler | TrustRadius Reviewer

Performance

8x8 Express

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 7.3
Based on 1 answer
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
Jen Oxler | TrustRadius Reviewer

Support Rating

8x8 Express

8x8 Express 5.5
Based on 1 answer
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 7.3
Based on 15 answers
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
Anonymous | TrustRadius Reviewer

Implementation Rating

8x8 Express

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 8.2
Based on 1 answer
GlobalMeet was easy to get set up with the company and starting to use.
Jen Oxler | TrustRadius Reviewer

Alternatives Considered

8x8 Express

I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Collaboration

Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.
Kristen Wise | TrustRadius Reviewer

Scalability

8x8 Express

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 7.3
Based on 1 answer
This product seems to be able to handle the growing amount of work within our company without any problems.
Jen Oxler | TrustRadius Reviewer

Return on Investment

8x8 Express

  • We are still learning all the nuances but we miss much fewer calls.
  • Transitioning calls to the appropriate person is much easier.
  • Ease of use.
Luke Sullivan | TrustRadius Reviewer

GlobalMeet Collaboration

  • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
  • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
  • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
  • Attentively support system that responds fast to queries and this saves time for us.
Mogana Tashiani | TrustRadius Reviewer

Screenshots

Pricing Details

8x8 Express

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GlobalMeet Collaboration

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

8x8 Express
9.1
GlobalMeet Collaboration
6.6

Likelihood to Renew

8x8 Express
GlobalMeet Collaboration
2.0

Usability

8x8 Express
GlobalMeet Collaboration
7.1

Reliability and Availability

8x8 Express
GlobalMeet Collaboration
9.1

Performance

8x8 Express
GlobalMeet Collaboration
7.3

Support Rating

8x8 Express
5.5
GlobalMeet Collaboration
7.3

Implementation Rating

8x8 Express
GlobalMeet Collaboration
8.2

Scalability

8x8 Express
GlobalMeet Collaboration
7.3

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