8x8 Express (discontinued) vs. GlobalMeet Collaboration (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8x8 Express (discontinued)
Score 7.2 out of 10
N/A
8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A
GlobalMeet Collaboration (discontinued)
Score 9.8 out of 10
N/A
GlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.N/A
Pricing
8x8 Express (discontinued)GlobalMeet Collaboration (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
8x8 Express (discontinued)GlobalMeet Collaboration (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
8x8 Express (discontinued)GlobalMeet Collaboration (discontinued)
Top Pros
Top Cons
Features
8x8 Express (discontinued)GlobalMeet Collaboration (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
0% above category average
GlobalMeet Collaboration (discontinued)
7.2
46 Ratings
11% below category average
High quality audio8.06 Ratings7.446 Ratings
High quality video8.03 Ratings6.736 Ratings
Low bandwidth requirements00 Ratings7.335 Ratings
Mobile support00 Ratings7.313 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
8% above category average
GlobalMeet Collaboration (discontinued)
6.0
39 Ratings
28% below category average
Desktop sharing8.52 Ratings7.639 Ratings
Whiteboards00 Ratings4.326 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
8x8 Express (discontinued)
8.7
2 Ratings
9% above category average
GlobalMeet Collaboration (discontinued)
6.6
43 Ratings
22% below category average
Calendar integration9.02 Ratings6.034 Ratings
Meeting initiation8.02 Ratings7.040 Ratings
Record meetings / events9.02 Ratings6.735 Ratings
Integrates with social media00 Ratings7.23 Ratings
Slideshows00 Ratings5.821 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
10% above category average
GlobalMeet Collaboration (discontinued)
6.8
35 Ratings
21% below category average
Live chat8.52 Ratings8.233 Ratings
Audience polling00 Ratings4.314 Ratings
Q&A00 Ratings8.020 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
8x8 Express (discontinued)
9.3
5 Ratings
20% above category average
GlobalMeet Collaboration (discontinued)
7.2
38 Ratings
15% below category average
User authentication9.05 Ratings8.634 Ratings
Participant roles & permissions9.54 Ratings6.736 Ratings
Confidential attendee list00 Ratings6.228 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
1% below category average
GlobalMeet Collaboration (discontinued)
-
Ratings
Hosted PBX7.54 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
Directory of employee names8.66 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
8x8 Express (discontinued)
8.9
6 Ratings
9% above category average
GlobalMeet Collaboration (discontinued)
-
Ratings
Answering rules9.06 Ratings00 Ratings
Call recording9.05 Ratings00 Ratings
Call park9.04 Ratings00 Ratings
Call screening9.34 Ratings00 Ratings
Message alerts9.25 Ratings00 Ratings
Business SMS/External Messaging8.54 Ratings00 Ratings
Online Fax8.01 Ratings00 Ratings
Voicemail Transcription9.05 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
8x8 Express (discontinued)
9.7
3 Ratings
15% above category average
GlobalMeet Collaboration (discontinued)
-
Ratings
Mobile app for iOS9.73 Ratings00 Ratings
Mobile app for Android9.62 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
8x8 Express (discontinued)
7.1
5 Ratings
7% below category average
GlobalMeet Collaboration (discontinued)
-
Ratings
Centralized communications management8.05 Ratings00 Ratings
Team messaging8.24 Ratings00 Ratings
Team document sharing6.01 Ratings00 Ratings
Call and meeting analytics6.03 Ratings00 Ratings
Best Alternatives
8x8 Express (discontinued)GlobalMeet Collaboration (discontinued)
Small Businesses
Nextiva
Nextiva
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
8x8 Express (discontinued)GlobalMeet Collaboration (discontinued)
Likelihood to Recommend
7.6
(8 ratings)
6.4
(47 ratings)
Likelihood to Renew
-
(0 ratings)
2.0
(3 ratings)
Usability
-
(0 ratings)
7.1
(21 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
7.3
(1 ratings)
Support Rating
9.1
(2 ratings)
7.3
(14 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
8x8 Express (discontinued)GlobalMeet Collaboration (discontinued)
Likelihood to Recommend
Discontinued Products
The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
Read full review
Discontinued Products
GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.
Read full review
Pros
Discontinued Products
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
Read full review
Discontinued Products
  • Easy to use system for business conference calls
  • Recording feature useful to playback information from the meeting
  • Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located.
Read full review
Cons
Discontinued Products
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
Read full review
Discontinued Products
  • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
  • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
  • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
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Likelihood to Renew
Discontinued Products
No answers on this topic
Discontinued Products
GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
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Usability
Discontinued Products
No answers on this topic
Discontinued Products
I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
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Reliability and Availability
Discontinued Products
No answers on this topic
Discontinued Products
We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
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Performance
Discontinued Products
No answers on this topic
Discontinued Products
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
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Support Rating
Discontinued Products
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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Discontinued Products
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
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Implementation Rating
Discontinued Products
No answers on this topic
Discontinued Products
GlobalMeet was easy to get set up with the company and starting to use.
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Alternatives Considered
Discontinued Products
8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
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Discontinued Products
I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).
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Scalability
Discontinued Products
No answers on this topic
Discontinued Products
This product seems to be able to handle the growing amount of work within our company without any problems.
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Return on Investment
Discontinued Products
  • Being able to listen to phone calls when there is a discrepancy
  • Keeping the honest honest by knowing we can listen to calls
  • Easy to communicate internally, been very helpful and time saving
Read full review
Discontinued Products
  • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
  • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
  • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
  • Attentively support system that responds fast to queries and this saves time for us.
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ScreenShots

8x8 Express (discontinued) Screenshots

Screenshot of

GlobalMeet Collaboration (discontinued) Screenshots

Screenshot of GlobalMeet Collaboration WebcamsScreenshot of GlobalMeet Collaboration Home ScreenScreenshot of GlobalMeet Collaboration ChatScreenshot of Screenshot of Screenshot of