What users are saying about
11 Ratings
12 Ratings
11 Ratings
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Score 7.5 out of 100
12 Ratings
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Score 9 out of 100

Likelihood to Recommend

8x8 Express

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Luke Sullivan | TrustRadius Reviewer

Pexip

This video meeting software is good for all those who want to collaborate with their teams on some serious business discussions and it provides the best quality of video without any interruption. Its features work perfectly well from recording to scheduling. But it is not favorable when someone is facing a weak internet connection.
Diana Richerdson | TrustRadius Reviewer

Pros

8x8 Express

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
Luke Sullivan | TrustRadius Reviewer

Pexip

  • It is really easy to use, even people with little to no technical background can use it.
  • No extra installation is required since it can work through browser too.
  • It can be used with android and ios as well.
  • It gives stable video feed even with slower internet and consumes few resources on pc.
  • It can be integrated with many software.
Varun Kainthla | TrustRadius Reviewer

Cons

8x8 Express

  • Setup is a pain.
  • Transferring numbers take a long time.
Luke Sullivan | TrustRadius Reviewer

Pexip

  • Lack of a chat feature which I hope to eventually be part of the product in case someone's mic cuts out.
Duncan Hernandez | TrustRadius Reviewer

Support Rating

8x8 Express

8x8 Express 5.5
Based on 1 answer
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Luke Sullivan | TrustRadius Reviewer

Pexip

Pexip 10.0
Based on 1 answer
Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
Anonymous | TrustRadius Reviewer

Alternatives Considered

8x8 Express

I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Luke Sullivan | TrustRadius Reviewer

Pexip

We were with GoToMeeting far too long, but we had settled in and so many others were just as clunky and expensive. We did try Zoom, but it was more complex for the price then we wanted. Videxio is a solution we'll be with for a very longtime.
Jackie Bassett | TrustRadius Reviewer

Return on Investment

8x8 Express

  • We are still learning all the nuances but we miss much fewer calls.
  • Transitioning calls to the appropriate person is much easier.
  • Ease of use.
Luke Sullivan | TrustRadius Reviewer

Pexip

  • Ease of use ensures immediate ROI, which for me helped get an important project unstuck!
  • Video call recording to capture and share interviewees insights is brilliant, multipurpose usage with immediate positive ROI
  • Customer support was as great as the technology!
Chris McCarthy | TrustRadius Reviewer

Screenshots

8x8 Express

Pexip

Pricing Details

8x8 Express

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pexip

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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