Access Legal vs. Assembly Neos

When you need to have effective communication and records of it with coworkers and/or clients. Calendar function sends a notification 15 minutes prior [to] an appointment or event and at the specific time of the appointment. Is not as well suited on calendar as it is not [very] intuitive.

Incentivized

It helps organize each case file with integrated task lists, client contact info, documents, and deadlines in one place. For example, since we're a personal injury law firm Assembly Neos helps us juggle more than hundreds of active cases. It also keeps attorneys and case managers aligned and updated on timelines and responsibilities, it's efficient.

Incentivized

• Having everything centrally located is very convenient.
• I really like how I can deal with accounting and billing within the program.

Incentivized

• The help manuals are very easy to access and follow. Typically a problem can be quickly solved with these rather than putting in a ticket for service.
• It is easily adaptable to the way you specifically work. You are able to tailor everything to your own case management style to make your work most efficient.
• The updates happen regularly and keep up with all of the newest trends and needs.

Incentivized

• Notifications when you receive an email on filtered folders.
• Give extra time when you want to cancel an email recently sent.
• Improve calendar to be more intuitive.

Incentivized

• Assembly NeosAI is improving each month, but there's still much left to be desired, especially when it comes to analyzing documents.
• There are issues with creating documents from templates where the order of the names are mixed up; i.e., last name, Esq., First name.

Incentivized

It takes a while to learn how to use Neos. Now that I am familiar with it, I find it easy. However, I often hear complaints from coworkers about how they think Neos is too hard to understand. When you call Neos support, they are helpful, but only if they walk you through it, not when they send a long article.

Incentivized

Clio provides a web-based practice management, time and billing, and client collaboration platform for small to mid-sized law firms.

Incentivized

We selected Neos because we already had Needles, and it was going to be the most cost-effective and seamless transition. We have always considered Filevine and evaluate it once a year or so, but we usually stay with Neos because we don't want to deal with the migration.

Incentivized

• Communication with coworkers.
• Communication with other departments.
• Communication with clients.
• Filters a lot of spam.

Incentivized

• In my position, the impact to me is strictly in terms of efficiency. I can handle at least double the case load because Assembly Neos keeps track of the deadlines for me and sends reminders.
• Firm wide, I believe each of our paralegals have seen the same increase in productivity.
• Because Assembly Neos tracks everything so well, and has room for all of the case information, my work life is so much less stressful. And because I can see that my coworkers are less stressed, I can say that Assembly Neos contributes to overall firm satisfaction.

Incentivized