What users are saying about

Acronis Backup

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Top Rated
75 Ratings
45 Ratings

Acronis Backup

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Top Rated
75 Ratings
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Score 8.1 out of 101
45 Ratings
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Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Acronis Backup

I actually think that it works great for most scenarios.
Kevin Cooper profile photo

Carbonite

Carbonite is good for smaller businesses which don't have a domain environment with redirected profiles. If there is a computer running something like Quickbooks, that data is critical, and Carbonite is an easy way to ensure the data is backed up offsite in case of a disaster.It's not as good for a larger domain environment. Restores and management would be cumbersome.
Rob Rotundo profile photo

Pros

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper profile photo
  • Backs up offsite with unlimited data
  • Support is good
  • It's cheap
Rob Rotundo profile photo

Cons

  • Not a lot of information about the reports unless you want them emailed.
  • Adding more to their knowledge base would be helpful.
  • The cost can be expensive if you have a lot of customers.
No photo available
  • Updates that won't break install
  • Custom retention ability
  • Account management
  • Faster notification of failed backups
Tina Cline profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
Carbonite1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno profile photo

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
No score
No answers yet
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Alternatives Considered

Acronis does not slow your system down when running backups as Symantec did. Some people have an issue with CPU's being impacted but overall it's not an issue.
No photo available
Carbonite focuses on backup. It has one objective and it does it well. Other applications do so many things.
Mahmoud Dahy profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • We haven't had any failures of the system yet, as our installation is fairly new. However, I'm confident the system will pay for itself after the first failure, as the software we are securing via Acronis is quite expensive.
No photo available
  • Easy to install and use
  • Backups are carefree
  • Support is friendly
Tina Cline profile photo

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details