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Top Rated
1873 Ratings
42 Ratings
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Score 8.1 out of 100

Dropbox

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Top Rated
1873 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Acronis Cyber Protect Home Office (formerly Acronis True Image)

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Anonymous | TrustRadius Reviewer

Dropbox

For my company, Dropbox was nearly ideal. The main problem was the price. Our IT department could not justify keeping it for all departments, so in the end it was only specific users or departments that were using it. This led to some inconsistencies within the organization, as different people shared cloud files in different ways. However, for my department's needs, Dropbox was essential. It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing.For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.
Michael Prewitt | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.7
Versioning
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.4
Video files
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.6
Audio files
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.7
Document collaboration
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.8
Access control
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.8
File search
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.6
Device sync
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.7

Cloud Storage Security & Administration

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.8
User and role management
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.4
File organization
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
8.2
Device management
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.7

Cloud Storage Platform

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.8
Performance
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
8.1
Reliability
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
8.0
Storage Reports
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
7.2

Pros

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
Shion Song | TrustRadius Reviewer

Dropbox

  • Dropbox app can be installed on multiple systems, allowing for multiplatform access to files.
  • Dropbox allows for large files to be sent digitally [...] and has tiered pricing to fit any budget.
  • Dropbox doesn't have a time limit on [its] files like some other competitors, allowing for file access at your own pace.
Daniel Epstein | TrustRadius Reviewer

Cons

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Michael Sweeden | TrustRadius Reviewer

Dropbox

  • Our repository has grown with time. Replicating the entire repository on a new machine takes a long time.
  • You can share with people outside of Dropbox. That can be confusing for people who don't use Dropbox.
  • It would be helpful to have better differentiation between personal and work files.
Robert Gephart | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Protect Home Office (formerly Acronis True Image)

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

Usability

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

Dropbox

Dropbox 8.5
Based on 23 answers
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
Anonymous | TrustRadius Reviewer

Performance

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 9.0
Based on 1 answer
Backups run fast and no significant performance issues other than the ones discussed previously.
Shion Song | TrustRadius Reviewer

Dropbox

Dropbox 8.8
Based on 6 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

Support Rating

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 8.9
Based on 14 answers
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Andrew Egbert | TrustRadius Reviewer

Dropbox

Dropbox 7.3
Based on 38 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Protect Home Office (formerly Acronis True Image)

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 10.0
Based on 3 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
dhruv gupta | TrustRadius Reviewer

Dropbox

While Amazon Drive is frequently faster, it has less friendly user interfaces that our employees have difficulty understanding. Dropbox has a largely intuitive user interface that employees are able to use effectively. DropBox offered better customer support than AmazonDrive, which was another factor in making the purchase. Finally, more employees were already familiar with Dropbox (having used it in their personal lives), which made the transition for our business worthwhile.
Anonymous | TrustRadius Reviewer

Scalability

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 8.0
Based on 1 answer
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Shion Song | TrustRadius Reviewer

Dropbox

Dropbox 8.0
Based on 1 answer
I can add and add a tin files large files and Dropbox is still working great!
Anonymous | TrustRadius Reviewer

Return on Investment

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
John Bode | TrustRadius Reviewer

Dropbox

  • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
  • It allows us to easily share files with clients without needing to pay for other services that are email based.
  • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis Cyber Protect Home Office (formerly Acronis True Image)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis Cyber Protect Home Office (formerly Acronis True Image) Editions & Modules

Additional Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Editions & Modules

Edition
BasicFree
Plus$11.992
Family$19.992
  1. none
  2. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acronis Cyber Protect Home Office (formerly Acronis True Image)
8.1
Dropbox
8.2

Likelihood to Renew

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
10.0

Usability

Acronis Cyber Protect Home Office (formerly Acronis True Image)
10.0
Dropbox
8.5

Reliability and Availability

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
9.0

Performance

Acronis Cyber Protect Home Office (formerly Acronis True Image)
9.0
Dropbox
8.8

Support Rating

Acronis Cyber Protect Home Office (formerly Acronis True Image)
8.9
Dropbox
7.3

Online Training

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
9.0

Implementation Rating

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Dropbox
10.0

Scalability

Acronis Cyber Protect Home Office (formerly Acronis True Image)
8.0
Dropbox
8.0

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