Likelihood to Recommend The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the local backup image is perfectly awful and the months of tech support ended with them telling me I had a "VSS issue" on a brand new workstation and that I should just create a separate cloud image. After months of it taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Read full review Ultimately, Dropbox just works better when working crossplatform between Windows, Mac, Andoid, ios. It's snappier compared to
Google Drive and is overall a more pleasant experience. The lack of integration with the rest of Google's suite is a small sacrifice. Image preview is also snappier and more pleasant to use compared to drive. Though any large batches that need review should be relegated to a better image gallery hosting platform like pic-time.
Read full review Pros Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files) Easy to use (set it and forget it) Rescue media makes it easy to restore backups to different hardware and migrate to other work stations Lots of backup options on the Windows version of ATI Read full review Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together. On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions. Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders. Read full review Cons Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced). Error messages could be less cryptic. Support turnaround time and live assistance could be faster. Read full review Change the name of the root folder, the "()" can cause problems sometimes with some tools trying to find paths inside of the root folder. The upload queue becomes slow trying to upload files that have more than ~500mb of file size, even if I have 1 Gbit of speed, Dropbox gets stuck uploading single files with that rule. Sometimes we can't move a shared folder from root location. LAN sync seems not to be working in my experience. Read full review Likelihood to Renew Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review Usability Like I mention it's very intuitive an user friendly
Read full review [Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
Read full review Performance Backups run fast and no significant performance issues other than the ones discussed previously.
Read full review Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review Support Rating Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Read full review Our experience with support has been limited which is a good thing. We haven't experienced any major issues with the service and most of our service interactions have been useability questions which we were able to find answers for within their knowledge base. For the few times we have reached out to support, the responses were on point, quick, and our issue was resolved in one interaction. I appreciate not being routed to a chatbot or offshored support.
Read full review Implementation Rating I needed to stay current in improving my daily operations. Dropbox was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review Alternatives Considered Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
Read full review Dropbox gives more visual control over the success of uploading.
WeTransfer uploads and then sends a link to the recipient. If something goes wrong during the upload, there doesn't appear to be a way to begin again from the dropping point. With Dropbox, I can watch as it uploads. If I lose a connection, it will continue uploading where it left off when I get a new connection. This is vital in transferring large files. If
WeTransfer offers that, I was never able to figure it out.
Read full review Scalability The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Read full review Return on Investment Peace of mind - knowing that if anything happens to our data, we can recover it. File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem. Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price. Read full review Helped us to streamline boxes of papers into electronic folders. Enables a more solid backup of necessary files, not dependent on one specific computer or one specific box of papers. Enabled a quicker search to locate specific files than the previously used operations. Read full review ScreenShots Acronis Cyber Protect Home Office Screenshots