Action1 vs. FixMe.IT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.2 out of 10
N/A
Action1 is a risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates patching of third-party software and operating systems, ensuring continuous patch compliance and remediation of security vulnerabilities before they are exploited. The company was founded by…N/A
FixMe.IT
Score 4.5 out of 10
N/A
FixMe.IT is a cost-effective remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with FixMe.IT, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.
$30
per seat
Pricing
Action1FixMe.IT
Editions & Modules
No answers on this topic
Monthly subscription
$30
per seat
Yearly subscription
$300
per seat
Offerings
Pricing Offerings
Action1FixMe.IT
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
Action1FixMe.IT
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Action1
-
Ratings
FixMe.IT
6.7
6 Ratings
21% below category average
Screen sharing00 Ratings9.06 Ratings
File transfer00 Ratings7.06 Ratings
Instant message00 Ratings7.05 Ratings
Access to sleeping/powered-off computers00 Ratings2.93 Ratings
Over-the-Internet remote session00 Ratings9.06 Ratings
Remote management of servers & workstations00 Ratings9.04 Ratings
Session record00 Ratings6.02 Ratings
Annotations00 Ratings4.03 Ratings
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User Ratings
Action1FixMe.IT
Likelihood to Recommend
10.0
(6 ratings)
9.0
(6 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Action1FixMe.IT
Likelihood to Recommend
Action1
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Read full review
Techinline
FixMe.IT is an absolute price-performer. Far less expensive than many of its competitors, it offers all the major features small outfits like mine need. While not nearly as robust as other offerings such as TeamViewer and GoToAssist, its price point simply can't be beat. Thus, small consulting firms that primarily deal with Windows-based PCs will see a huge cost benefit. Larger MSPs are probably better off with a more expensive but flexible solution.
Read full review
Pros
Action1
  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
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Techinline
  • Unattended access always works
  • Deployment through MSI to all PCs in the company
  • Stable and dependable. The app never has issues.
  • Option to follow users' mouse if they have more than one screen but you are only using one screen to display their computer. It allows them to show you things without fighting for the mouse or having our view of their screen be too small.
  • Lightweight. The app for on-demand remote controll, unattended access, and even the expert are all very small and not resource intentsive
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Cons
Action1
  • I wish the remote connection has a file transfer feature.
  • I hope Action1 will implement DLP and Secure Web Gateway features in the future.
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Techinline
  • Not sure if we are able to display multiple screens at the same time. For example the server and some workstations. I know we can click back and forth easily, but not sure if we can display them at the same time.
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Likelihood to Renew
Action1
No answers on this topic
Techinline
Great product for the price. I would buy it again. We now have 6 licenses of it and it's completely worth the investment.
Read full review
Support Rating
Action1
No answers on this topic
Techinline
It is all just done through email so there is no tracking of tickets but there is not much need since they will respond multiple times a day if needed. I never have any issue with them though. They are very well trained.
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Alternatives Considered
Action1
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
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Techinline
TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
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Return on Investment
Action1
  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
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Techinline
  • During COVID, we simply would not have been able to work without it.
  • Integration with our website and customized branding gives clients a good sense of security of who they're letting in.
  • After 11 years, I see no reason to switch.
Read full review
ScreenShots

Action1 Screenshots

Screenshot of Action1 DashboardScreenshot of Action1 Patch ManagementScreenshot of Action1 Software DeploymentScreenshot of Action1 Endpoint ManagementScreenshot of Action1 Vulnerabilities ViewScreenshot of Action1 Vulnerabilities Remediation