Action1 vs. Hexnode UEM

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test

Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.

• Customer service and support team are easy to reach and response time is really fast
• Interface is really user friendly and easy to use

• Setting mandatory applications and the silent installation of enterprise apps.
• Hexnode integrates with the Apple Device Enrollment Program and Apple Volume Purchase Program, enabling bulk software purchases and device enrollment.
• Blocklisted applications would be uninstalled from the device and would not be available for download again.

• I wish the remote connection has a file transfer feature.
• I hope Action1 will implement DLP and Secure Web Gateway features in the future.

• We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
• When we turned on the remote control, the Hexnode for Work app would periodically crash.
• We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.

Price, functionality, and continuous improvement of the product.

Incentivized

It works exactly as needed, no need to find another solution.

Incentivized

Most features within Action1 are very easy to understand and use, and setting up and using the product initially can be done in a relatively short amount of time. It is very easy for a small organization to use for patch compliance. Some features require additional knowledge, but Action1 offers regular training and use-case scenarios.

Incentivized

I would 100% recommend it for monitoring any ios devices, but it has been a little more bulking on windows devices otherwise it would be a 10 out of 10. Ios devices are easy to set up and maintain. We will be continuing using it in the future to help remotely maintain our devices.

Incentivized

Online chat support is the best I have received from my vendors.

Incentivized

Follow the steps, and it will install very easy.

Incentivized

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.

We were in the market for a solution that would reduce the workload on our client and the initial choice was Scalefusion; however, on getting a free trial, the UI wasn't that easy to use, and Scalefusion seemed like a smaller company which is new to endpoint management. Whereas Hexnode UEM seemed a little more established and the UI was light years ahead.

• ROI = Time saved for us.
• The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.

• We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
• It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
• Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.

Incentivized