What users are saying about
5 Ratings
35 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.8 out of 100

Feature Set Ratings

  • ActiveDEMAND ranks higher in 6 feature sets: Email & Online Marketing, Lead Management, Campaign Management, Social Media Marketing, Reporting & Analytics, Platform & Infrastructure

Email & Online Marketing

9.5

ActiveDEMAND

95%
3.8

ClickDimensions

38%
ActiveDEMAND ranks higher in 9/9 features

WYSIWYG email editor

9.2
92%
2 Ratings
5.2
52%
8 Ratings

Dynamic content

9.6
96%
2 Ratings
3.8
38%
10 Ratings

Ability to test dynamic content

9.6
96%
2 Ratings
1.4
14%
10 Ratings

Landing pages

9.0
90%
2 Ratings
1.6
16%
10 Ratings

A/B testing

9.6
96%
2 Ratings
3.6
36%
10 Ratings

Mobile optimization

9.6
96%
2 Ratings
1.8
18%
10 Ratings

Email deliverability reporting

9.6
96%
4 Ratings
4.3
43%
18 Ratings

List management

9.2
92%
2 Ratings
5.8
58%
9 Ratings

Triggered drip sequences

9.6
96%
2 Ratings
6.2
62%
9 Ratings

Lead Management

9.0

ActiveDEMAND

90%
4.7

ClickDimensions

47%
ActiveDEMAND ranks higher in 4/4 features

Lead nurturing

9.6
96%
2 Ratings
7.0
70%
9 Ratings

Lead scoring and grading

9.0
90%
2 Ratings
5.0
50%
9 Ratings

Data quality management

8.6
86%
2 Ratings
3.0
30%
8 Ratings

Automated sales alerts and tasks

8.6
86%
2 Ratings
4.0
40%
7 Ratings

Campaign Management

9.4

ActiveDEMAND

94%
2.5

ClickDimensions

25%
ActiveDEMAND ranks higher in 2/2 features

Calendaring

9.6
96%
2 Ratings
4.0
40%
5 Ratings

Event/webinar marketing

9.2
92%
2 Ratings
1.0
10%
6 Ratings

Social Media Marketing

8.6

ActiveDEMAND

86%
5.5

ClickDimensions

55%
ActiveDEMAND ranks higher in 2/2 features

Social sharing and campaigns

8.6
86%
2 Ratings
8.0
80%
3 Ratings

Social profile integration

8.6
86%
2 Ratings
3.1
31%
3 Ratings

Reporting & Analytics

9.2

ActiveDEMAND

92%
2.6

ClickDimensions

26%
ActiveDEMAND ranks higher in 3/3 features

Dashboards

8.8
88%
2 Ratings
2.0
20%
9 Ratings

Standard reports

9.2
92%
2 Ratings
2.0
20%
9 Ratings

Custom reports

9.6
96%
2 Ratings
3.8
38%
7 Ratings

Platform & Infrastructure

9.6

ActiveDEMAND

96%
4.4

ClickDimensions

44%
ActiveDEMAND ranks higher in 6/6 features

API

9.0
90%
1 Rating
1.0
10%
5 Ratings

Role-based workflow & approvals

9.0
90%
1 Rating
1.0
10%
5 Ratings

Customizability

9.6
96%
2 Ratings
2.3
23%
7 Ratings

Integration with Salesforce.com

10.0
100%
1 Rating
7.0
70%
2 Ratings

Integration with Microsoft Dynamics CRM

10.0
100%
1 Rating
7.2
72%
10 Ratings

Integration with SugarCRM

10.0
100%
1 Rating
8.0
80%
2 Ratings

Attribute Ratings

  • ActiveDEMAND is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

ActiveDEMAND

96%
2 Ratings
2.0

ClickDimensions

20%
10 Ratings

Likelihood to Renew

ActiveDEMAND

N/A
0 Ratings
9.0

ClickDimensions

90%
1 Rating

Usability

ActiveDEMAND

N/A
0 Ratings
5.0

ClickDimensions

50%
3 Ratings

Support Rating

ActiveDEMAND

N/A
0 Ratings
1.0

ClickDimensions

10%
4 Ratings

Likelihood to Recommend

JumpDEMAND Inc.

When choosing a marketing automation system, it is important to think of what exactly you want it to do. I think no matter what you are hoping to get out of a marketing automation platform, you can achieve it with ActiveDEMAND. It can be used for simple/basic marketing email sending and campaign execution or it can be used to develop a microsite, create sales and marketing kiosks, run multi-step campaigns, host protected assets or whatever you want to do with it. You can easily choose (or ignore) the modules and features to be as creative as you choose to be.
Read full review

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Read full review

Pros

JumpDEMAND Inc.

  • Customer Service - this company EXCELS at customer service, always answering our questions and being helpful.
  • Innovative Ideas - they stay on top of the trends in marketing, offer ways for us to incorporate these items into our efforts.
  • Friendly staff - the staff at ActiveDEMAND are great to work with and are responsive to our needs.
Read full review

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Read full review

Cons

JumpDEMAND Inc.

  • Reporting - Though the reporting is extensive and very very good... I sometimes miss a simplified view of email opens/clicks/link clicks etc.
  • Don't get me wrong, you can get to this data in ActiveDEMAND relatively easily, the default views through the campaign dashboard are just quite detailed (which some people would probably prefer) and I just don't think that we need that level of reporting on first glance. That being said, I do love the option to drill down and uncover the complex detailed data when i do want it (ActiveDEMAND is very good at this).
  • One element of reporting that I would also like would be an event registrant report showing all registered people (this part exists) and their responses on the registration form they completed to register for the event. (These things would be dietary restrictions, industry, customized responses to other event related questions).
  • I also wish the reports autorefreshed more frequently.
  • ICS Files - Right now there are work arounds for loading an ICS file (Calendar meeting invite file) that can be accessed in campaign assets. I just wish this was more native to the tool.
  • Archive Filing - Now, first of all, it is so amazing that ActiveDEMAND even has an archiving feature... I LOVE this. One small downside, however, is that the archiving cannot be organized using a folder structure or anything. I would like to be able to group my live events together, then group my webinars together etc.
Read full review

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Read full review

Pricing Details

ActiveDEMAND

Starting Price

$3 Per Phone Number/mth

Editions & Modules

ActiveDEMAND editions and modules pricing
EditionModules
Call Tracking$31
Email Marketer$72
Small Business Marketer$693
Corporate Marketer$1994
Agency Marketer$7995

Footnotes

  1. Per Phone Number/mth
  2. Per Month [Unlimited Users]
  3. Per Month [Unlimited Users]
  4. Per Month [Unlimited Users]
  5. Per Month [Unlimited Users]

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

ClickDimensions

Starting Price

Editions & Modules

ClickDimensions editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    JumpDEMAND Inc.

    No answers on this topic

    ClickDimensions

    I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
    Read full review

    Usability

    JumpDEMAND Inc.

    No answers on this topic

    ClickDimensions

    I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
    Read full review

    Support Rating

    JumpDEMAND Inc.

    No answers on this topic

    ClickDimensions

    You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
    Read full review

    Alternatives Considered

    JumpDEMAND Inc.

    Vertical Response wasn't a full marketing platform at the time when we used it, but it was clunky and the tech support wasn't easy to use. I like the one-on-one response we get from ActiveDemand and really being on a first name basis with the folks there
    Read full review

    ClickDimensions

    Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
    Read full review

    Return on Investment

    JumpDEMAND Inc.

    • Simplified email marketing and event management
    • Better tracking of leads
    • Better intelligence about which initiatives are working well and where future opportunities lie
    • Less reliant on IT department/third party to execute our online marketing
    Read full review

    ClickDimensions

    • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
    • Lead scoring helps develop more qualified leads.
    Read full review

    Screenshots

    Add comparison