What users are saying about
5 Ratings
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Score 9 out of 100
116 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Email & Online Marketing

    9.5

    ActiveDEMAND

    95%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    ActiveDEMAND ranks higher in 9/9 features

    WYSIWYG email editor

    9.2
    92%
    2 Ratings
    N/A
    0 Ratings

    Dynamic content

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Landing pages

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    A/B testing

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Mobile optimization

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    9.6
    96%
    4 Ratings
    N/A
    0 Ratings

    List management

    9.2
    92%
    2 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Lead Management

    9.0

    ActiveDEMAND

    90%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    ActiveDEMAND ranks higher in 4/4 features

    Lead nurturing

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Data quality management

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Campaign Management

    9.4

    ActiveDEMAND

    94%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    ActiveDEMAND ranks higher in 2/2 features

    Calendaring

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Event/webinar marketing

    9.2
    92%
    2 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    8.6

    ActiveDEMAND

    86%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    ActiveDEMAND ranks higher in 2/2 features

    Social sharing and campaigns

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Social profile integration

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    9.2

    ActiveDEMAND

    92%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    ActiveDEMAND ranks higher in 3/3 features

    Dashboards

    8.8
    88%
    2 Ratings
    N/A
    0 Ratings

    Standard reports

    9.2
    92%
    2 Ratings
    N/A
    0 Ratings

    Custom reports

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    9.6

    ActiveDEMAND

    96%

    Oracle CRM On Demand

    Feature Set Not Supported
    N/A
    ActiveDEMAND ranks higher in 6/6 features

    API

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Role-based workflow & approvals

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customizability

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Integration with Salesforce.com

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integration with Microsoft Dynamics CRM

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integration with SugarCRM

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Sales Force Automation

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    8.8

    Oracle CRM On Demand

    88%
    Oracle CRM On Demand ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.4
    94%
    10 Ratings

    Workflow management

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Territory management

    N/A
    0 Ratings
    9.4
    94%
    9 Ratings

    Opportunity management

    N/A
    0 Ratings
    9.3
    93%
    10 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Contract management

    N/A
    0 Ratings
    7.7
    77%
    9 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    Customer Service & Support

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    8.5

    Oracle CRM On Demand

    85%
    Oracle CRM On Demand ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Call center management

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Help desk management

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Marketing Automation

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    8.8

    Oracle CRM On Demand

    88%
    Oracle CRM On Demand ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Email marketing

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    CRM Project Management

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    8.7

    Oracle CRM On Demand

    87%
    Oracle CRM On Demand ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.7
    97%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    CRM Reporting & Analytics

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    8.4

    Oracle CRM On Demand

    84%
    Oracle CRM On Demand ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Customization

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    8.4

    Oracle CRM On Demand

    84%
    Oracle CRM On Demand ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Custom objects

    N/A
    0 Ratings
    8.1
    81%
    10 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Security

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    9.4

    Oracle CRM On Demand

    94%
    Oracle CRM On Demand ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.9
    99%
    10 Ratings

    Social CRM

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    9.9

    Oracle CRM On Demand

    99%
    Oracle CRM On Demand ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    9.8
    98%
    6 Ratings

    Social engagement

    N/A
    0 Ratings
    9.9
    99%
    6 Ratings

    Integrations with 3rd-party Software

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    8.6

    Oracle CRM On Demand

    86%
    Oracle CRM On Demand ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Compensation management

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Platform

    ActiveDEMAND

    Feature Set Not Supported
    N/A
    9.3

    Oracle CRM On Demand

    93%
    Oracle CRM On Demand ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    9.3
    93%
    7 Ratings

    Attribute Ratings

    • ActiveDEMAND is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.6

    ActiveDEMAND

    96%
    2 Ratings
    8.2

    Oracle CRM On Demand

    82%
    11 Ratings

    Usability

    ActiveDEMAND

    N/A
    0 Ratings
    9.0

    Oracle CRM On Demand

    90%
    1 Rating

    Implementation Rating

    ActiveDEMAND

    N/A
    0 Ratings
    10.0

    Oracle CRM On Demand

    100%
    2 Ratings

    Likelihood to Recommend

    JumpDEMAND Inc.

    When choosing a marketing automation system, it is important to think of what exactly you want it to do. I think no matter what you are hoping to get out of a marketing automation platform, you can achieve it with ActiveDEMAND. It can be used for simple/basic marketing email sending and campaign execution or it can be used to develop a microsite, create sales and marketing kiosks, run multi-step campaigns, host protected assets or whatever you want to do with it. You can easily choose (or ignore) the modules and features to be as creative as you choose to be.
    Read full review

    Oracle

    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Read full review

    Pros

    JumpDEMAND Inc.

    • Customer Service - this company EXCELS at customer service, always answering our questions and being helpful.
    • Innovative Ideas - they stay on top of the trends in marketing, offer ways for us to incorporate these items into our efforts.
    • Friendly staff - the staff at ActiveDEMAND are great to work with and are responsive to our needs.
    Read full review

    Oracle

    • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
    • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
    • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
    • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
    Read full review

    Cons

    JumpDEMAND Inc.

    • Reporting - Though the reporting is extensive and very very good... I sometimes miss a simplified view of email opens/clicks/link clicks etc.
    • Don't get me wrong, you can get to this data in ActiveDEMAND relatively easily, the default views through the campaign dashboard are just quite detailed (which some people would probably prefer) and I just don't think that we need that level of reporting on first glance. That being said, I do love the option to drill down and uncover the complex detailed data when i do want it (ActiveDEMAND is very good at this).
    • One element of reporting that I would also like would be an event registrant report showing all registered people (this part exists) and their responses on the registration form they completed to register for the event. (These things would be dietary restrictions, industry, customized responses to other event related questions).
    • I also wish the reports autorefreshed more frequently.
    • ICS Files - Right now there are work arounds for loading an ICS file (Calendar meeting invite file) that can be accessed in campaign assets. I just wish this was more native to the tool.
    • Archive Filing - Now, first of all, it is so amazing that ActiveDEMAND even has an archiving feature... I LOVE this. One small downside, however, is that the archiving cannot be organized using a folder structure or anything. I would like to be able to group my live events together, then group my webinars together etc.
    Read full review

    Oracle

    • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
    • User interface / user experience definitely can and should be improved.
    • It needs a way to send automatic reports on a schedule via email.
    • Support: as usual the Oracle support tends to be tedious and lengthy.
    Read full review

    Pricing Details

    ActiveDEMAND

    Starting Price

    $3 Per Phone Number/mth

    Editions & Modules

    ActiveDEMAND editions and modules pricing
    EditionModules
    Call Tracking$31
    Email Marketer$72
    Small Business Marketer$693
    Corporate Marketer$1994
    Agency Marketer$7995

    Footnotes

    1. Per Phone Number/mth
    2. Per Month [Unlimited Users]
    3. Per Month [Unlimited Users]
    4. Per Month [Unlimited Users]
    5. Per Month [Unlimited Users]

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Oracle CRM On Demand

    Starting Price

    Editions & Modules

    Oracle CRM On Demand editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      JumpDEMAND Inc.

      No answers on this topic

      Oracle

      Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
      Read full review

      Implementation Rating

      JumpDEMAND Inc.

      No answers on this topic

      Oracle

      With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
      Read full review

      Alternatives Considered

      JumpDEMAND Inc.

      Vertical Response wasn't a full marketing platform at the time when we used it, but it was clunky and the tech support wasn't easy to use. I like the one-on-one response we get from ActiveDemand and really being on a first name basis with the folks there
      Read full review

      Oracle

      Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
      Read full review

      Return on Investment

      JumpDEMAND Inc.

      • Simplified email marketing and event management
      • Better tracking of leads
      • Better intelligence about which initiatives are working well and where future opportunities lie
      • Less reliant on IT department/third party to execute our online marketing
      Read full review

      Oracle

      • A single platform for tracking, reporting, and control of all data and clients records
      • Manageable outsourcing for development and support functions for the applications we need to use.
      • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
      Read full review

      Screenshots

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