48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 48 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- Acumatica ranks higher in 2 feature sets: Reporting & Analytics, General Ledger and Configurable Accounting
Payroll Management
10.0
Acumatica
100%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 5/5 features
Acumatica ranks higher in 5/5 features
Pay calculation
10.0
100%
2 Ratings

N/A
0 Ratings
Benefit plan administration
10.0
100%
2 Ratings

N/A
0 Ratings
Direct deposit files
10.0
100%
2 Ratings

N/A
0 Ratings
Salary revision and increment management
10.0
100%
2 Ratings

N/A
0 Ratings
Reimbursement management
9.9
99%
3 Ratings

N/A
0 Ratings
Customization
9.9
Acumatica
99%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 2/2 features
Acumatica ranks higher in 2/2 features
API for custom integration
9.9
99%
6 Ratings

N/A
0 Ratings
Plug-ins
9.9
99%
5 Ratings

N/A
0 Ratings
Security
9.8
Acumatica
98%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 2/2 features
Acumatica ranks higher in 2/2 features
Single sign-on capability
9.9
99%
6 Ratings

N/A
0 Ratings
Role-based user permissions
9.7
97%
10 Ratings

N/A
0 Ratings
Reporting & Analytics
9.2
Acumatica
92%

8.3
OpenGov
83%
Acumatica ranks higher in 3/3 features
Acumatica ranks higher in 3/3 features
Dashboards
9.3
93%
6 Ratings

8.0
80%
1 Rating
Standard reports
8.9
89%
8 Ratings

8.0
80%
1 Rating
Custom reports
9.5
95%
7 Ratings

9.0
90%
1 Rating
General Ledger and Configurable Accounting
9.5
Acumatica
95%

8.0
OpenGov
80%
Acumatica ranks higher in 11/13 features
Acumatica ranks higher in 11/13 features
Accounts payable
9.3
93%
9 Ratings

N/A
0 Ratings
Accounts receivable
9.2
92%
8 Ratings

N/A
0 Ratings
Global Financial Support
9.9
99%
4 Ratings

N/A
0 Ratings
Primary and Secondary Ledgers
9.4
94%
6 Ratings

N/A
0 Ratings
Intercompany Accounting
9.9
99%
6 Ratings

N/A
0 Ratings
Localizations
9.9
99%
5 Ratings

N/A
0 Ratings
Journals and Reconciliations
9.4
94%
8 Ratings

N/A
0 Ratings
Enterprise Accounting
9.2
92%
8 Ratings

N/A
0 Ratings
Configurable Accounting
9.2
92%
7 Ratings

N/A
0 Ratings
Centralized Rules Framework
9.5
95%
5 Ratings

N/A
0 Ratings
Standardized Processes
9.6
96%
9 Ratings

N/A
0 Ratings
Cash management
N/A
0 Ratings

8.0
80%
1 Rating
Expense management
N/A
0 Ratings

8.0
80%
1 Rating
Inventory Management
9.8
Acumatica
98%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features
Acumatica ranks higher in 4/4 features
Inventory tracking
9.9
99%
7 Ratings

N/A
0 Ratings
Automatic reordering
9.7
97%
6 Ratings

N/A
0 Ratings
Location management
9.8
98%
7 Ratings

N/A
0 Ratings
Manufacturing module
9.9
99%
5 Ratings

N/A
0 Ratings
Order Management
9.6
Acumatica
96%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 7/7 features
Acumatica ranks higher in 7/7 features
Pricing
9.5
95%
6 Ratings

N/A
0 Ratings
Order entry
9.3
93%
6 Ratings

N/A
0 Ratings
Credit card processing
9.4
94%
3 Ratings

N/A
0 Ratings
Cost of goods sold
9.4
94%
7 Ratings

N/A
0 Ratings
Order Orchestration
9.9
99%
3 Ratings

N/A
0 Ratings
End-to-end order visibility
9.9
99%
4 Ratings

N/A
0 Ratings
Order exception Resolution
10.0
100%
2 Ratings

N/A
0 Ratings
Subledger and Financial Process
9.6
Acumatica
96%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 14/14 features
Acumatica ranks higher in 14/14 features
Automated Invoice Processing
9.6
96%
6 Ratings

N/A
0 Ratings
Shared Services Payments
9.4
94%
3 Ratings

N/A
0 Ratings
Billings Management
9.8
98%
5 Ratings

N/A
0 Ratings
Customer Receipt Applications
9.7
97%
4 Ratings

N/A
0 Ratings
Customer Collections
9.4
94%
4 Ratings

N/A
0 Ratings
Revenue Recognition
9.8
98%
5 Ratings

N/A
0 Ratings
Cash Management
9.7
97%
8 Ratings

N/A
0 Ratings
Asset Management
9.4
94%
4 Ratings

N/A
0 Ratings
Travel & Expense Management
9.3
93%
5 Ratings

N/A
0 Ratings
Budgetary Control & Encumbrance Accounting
9.6
96%
5 Ratings

N/A
0 Ratings
Period Close
9.6
96%
7 Ratings

N/A
0 Ratings
Transactions Tax
9.8
98%
6 Ratings

N/A
0 Ratings
Subledger Reconciliations
9.6
96%
4 Ratings

N/A
0 Ratings
3rd Party Accounting Systems
10.0
100%
2 Ratings

N/A
0 Ratings
Project Financial Management
9.9
Acumatica
99%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 12/12 features
Acumatica ranks higher in 12/12 features
Budgeting and Forecasting
9.5
95%
4 Ratings

N/A
0 Ratings
Project Costing
9.9
99%
3 Ratings

N/A
0 Ratings
Cost Capture
9.9
99%
3 Ratings

N/A
0 Ratings
Capital Project Management
10.0
100%
2 Ratings

N/A
0 Ratings
Customer Invoicing
10.0
100%
2 Ratings

N/A
0 Ratings
Customer Contract Compliance
10.0
100%
2 Ratings

N/A
0 Ratings
Project Revenue Recognition
9.9
99%
3 Ratings

N/A
0 Ratings
Project Financial Performance Analysis
9.9
99%
3 Ratings

N/A
0 Ratings
Project Financials Dashboard
10.0
100%
2 Ratings

N/A
0 Ratings
Real-time Financial Reporting
10.0
100%
2 Ratings

N/A
0 Ratings
Embedded Business Intelligence
10.0
100%
2 Ratings

N/A
0 Ratings
Project Planning Collaboration
10.0
100%
2 Ratings

N/A
0 Ratings
Project Execution Management
8.0
Acumatica
80%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 7/7 features
Acumatica ranks higher in 7/7 features
Project Planning and Scheduling
8.0
80%
1 Rating

N/A
0 Ratings
Project Manager Dashboard
8.0
80%
1 Rating

N/A
0 Ratings
Resource Manager Dashboard
8.0
80%
1 Rating

N/A
0 Ratings
Task Insight for Project Managers
8.0
80%
1 Rating

N/A
0 Ratings
Team Member Task Collaboration
7.0
70%
2 Ratings

N/A
0 Ratings
Talent Profiles
9.0
90%
1 Rating

N/A
0 Ratings
Real-Time Project Reporting
8.0
80%
1 Rating

N/A
0 Ratings
Grants Management
7.8
Acumatica
78%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features
Acumatica ranks higher in 4/4 features
Award Lifecycle Management
7.0
70%
1 Rating

N/A
0 Ratings
Spending Control
8.0
80%
1 Rating

N/A
0 Ratings
Indirect Cost Management
8.0
80%
1 Rating

N/A
0 Ratings
Billing
8.0
80%
1 Rating

N/A
0 Ratings
Procurement
7.7
Acumatica
77%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 9/9 features
Acumatica ranks higher in 9/9 features
Sourcing Team Collaboration
6.3
63%
2 Ratings

N/A
0 Ratings
Sourcing Analysis
8.0
80%
1 Rating

N/A
0 Ratings
Bids Analyzed and Compared
8.0
80%
1 Rating

N/A
0 Ratings
Catalog Shopping E-Commerce for Employees
7.0
70%
1 Rating

N/A
0 Ratings
Invoice Automated Matching
7.0
70%
1 Rating

N/A
0 Ratings
Requisitions-to-Purchase Orders Integrated
9.0
90%
1 Rating

N/A
0 Ratings
Supplier Assessment
8.0
80%
1 Rating

N/A
0 Ratings
Supplier Management
9.0
90%
1 Rating

N/A
0 Ratings
Supplier Portal
7.0
70%
1 Rating

N/A
0 Ratings
Logistics
9.4
Acumatica
94%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 11/11 features
Acumatica ranks higher in 11/11 features
Transportation Planning and Optimization
10.0
100%
2 Ratings

N/A
0 Ratings
Transportation Sourcing Management
10.0
100%
2 Ratings

N/A
0 Ratings
Transportation Process Integration
10.0
100%
1 Rating

N/A
0 Ratings
Transportation Execution Management
10.0
100%
1 Rating

N/A
0 Ratings
Trade Management
8.0
80%
1 Rating

N/A
0 Ratings
Customs Entry Management
10.0
100%
2 Ratings

N/A
0 Ratings
Customs Document Management
10.0
100%
2 Ratings

N/A
0 Ratings
Customs Document Collaboration
10.0
100%
2 Ratings

N/A
0 Ratings
Fulfillment Management
8.0
80%
1 Rating

N/A
0 Ratings
Inventory Visibility
8.0
80%
1 Rating

N/A
0 Ratings
Warehouse Workforce Management
10.0
100%
1 Rating

N/A
0 Ratings
Manufacturing
9.8
Acumatica
98%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 9/9 features
Acumatica ranks higher in 9/9 features
Production Process Design
10.0
100%
2 Ratings

N/A
0 Ratings
Supply Chain Business Flows
9.9
99%
4 Ratings

N/A
0 Ratings
Production Management
9.8
98%
3 Ratings

N/A
0 Ratings
Contracted Manufacturing Management
9.9
99%
3 Ratings

N/A
0 Ratings
Configuration Management
9.9
99%
4 Ratings

N/A
0 Ratings
Work Definition
9.8
98%
2 Ratings

N/A
0 Ratings
Work Execution
9.8
98%
2 Ratings

N/A
0 Ratings
Advanced Fulfillment
9.7
97%
2 Ratings

N/A
0 Ratings
Manufacturing Costs
9.6
96%
3 Ratings

N/A
0 Ratings
Supply Chain
9.9
Acumatica
99%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 4/4 features
Acumatica ranks higher in 4/4 features
Forecasting
9.8
98%
3 Ratings

N/A
0 Ratings
Inventory Planning
9.8
98%
3 Ratings

N/A
0 Ratings
Multi-tier Supply Chain Planning
10.0
100%
2 Ratings

N/A
0 Ratings
Performance Monitoring
10.0
100%
1 Rating

N/A
0 Ratings
Product Lifecycle Management
9.0
Acumatica
90%

OpenGov
Feature Set Not Supported
N/A
Acumatica ranks higher in 6/6 features
Acumatica ranks higher in 6/6 features
Ideation Management
10.0
100%
1 Rating

N/A
0 Ratings
Requirements Management
10.0
100%
1 Rating

N/A
0 Ratings
Proposal Management
10.0
100%
2 Ratings

N/A
0 Ratings
Product Master Data Management
9.0
90%
1 Rating

N/A
0 Ratings
Vendor Portal
7.0
70%
1 Rating

N/A
0 Ratings
Project Portfolio Management
8.0
80%
1 Rating

N/A
0 Ratings
Attribute Ratings
- OpenGov is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.2
Acumatica
82%
11 Ratings

10.0
OpenGov
100%
1 Rating
Likelihood to Renew
9.0
Acumatica
90%
1 Rating

OpenGov
N/A
0 Ratings
Usability
8.0
Acumatica
80%
1 Rating

OpenGov
N/A
0 Ratings
Support Rating
10.0
Acumatica
100%
1 Rating

OpenGov
N/A
0 Ratings
Likelihood to Recommend
Acumatica
Acumatica is great for mid to large size organizations that need a fully integrated solution and many modules. The software is very robust and they are always adding more features and functionality to the product. So as your business grows the product does too. It's not like other ERP solutions that I've worked with that rarely improve.
Member
DSD Business SystemsComputer Software, 11-50 employees
OpenGov
For a smaller organization like ours it provides us with the ability to give a large organization feel. We can produce data analysis and reporting at the click of the button.
City Administrative Officer
City of EdgewoodGovernment Administration, 51-200 employees
Pros
Acumatica
- Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
- Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
- Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily

Verified User
Program Manager in Product Management
Aviation & Aerospace Company, 201-500 employeesOpenGov
- Their customer service is excellent
- Updates are timely and useful
- They keep up with government standards and needs
City Administrative Officer
City of EdgewoodGovernment Administration, 51-200 employees
Cons
Acumatica
- Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
- Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
- CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.

Verified User
Director in Other
Hospitality Company, 201-500 employeesOpenGov
- Sometimes I feel they move too quickly on product development
- Could provide more hands on training
City Administrative Officer
City of EdgewoodGovernment Administration, 51-200 employees
Pricing Details
Acumatica
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—OpenGov
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Acumatica
Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Finance Manager
Toffeln FootwearApparel & Fashion, 11-50 employees
OpenGov
No score
No answers yet
No answers on this topic
Usability
Acumatica
Acumatica 8.0
Based on 1 answer
1- Its interface [is] easy to understand. 2- [The] help center is very supportive.
ERP business consultant
2BRetail, 501-1000 employees
OpenGov
No score
No answers yet
No answers on this topic
Support Rating
Acumatica
Acumatica 10.0
Based on 1 answer
They support their customers with more tools like 1- Help center in every screen 2- Acumatica University [has] PDF books and videos 3- Contact with Acumatica team support through live chat, call, or create case
ERP business consultant
2BRetail, 501-1000 employees
OpenGov
No score
No answers yet
No answers on this topic
Alternatives Considered
Acumatica
Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Chief Corporate Development Officer
MFT Group of Companies Inc.Financial Services, 51-200 employees
OpenGov
No answers on this topic
Return on Investment
Acumatica
- Acumatica provides us with real-time reports on our entire business process by connecting our sales, delivery of services/product, and up to collection. Given this, we couldn't quantify the value of seeing a clearer picture of our business, thus we are able to make timely and accurate decisions.
Chief Corporate Development Officer
MFT Group of Companies Inc.Financial Services, 51-200 employees
OpenGov
- It allows us to provide acccurate and timely data to pur decision makers.
City Administrative Officer
City of EdgewoodGovernment Administration, 51-200 employees