What users are saying about
24 Ratings
6 Ratings
24 Ratings
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Score 8.5 out of 100
6 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Acumatica

We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Anonymous | TrustRadius Reviewer

ScaleFactor

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
Kelly Graves | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Acumatica
9.3
ScaleFactor
Pay calculation
Acumatica
9.2
ScaleFactor
Benefit plan administration
Acumatica
9.2
ScaleFactor
Direct deposit files
Acumatica
9.5
ScaleFactor
Salary revision and increment management
Acumatica
9.5
ScaleFactor
Reimbursement management
Acumatica
8.9
ScaleFactor

Customization

Acumatica
8.7
ScaleFactor
5.0
API for custom integration
Acumatica
8.8
ScaleFactor
Plug-ins
Acumatica
8.6
ScaleFactor
5.0

Security

Acumatica
9.1
ScaleFactor
9.1
Single sign-on capability
Acumatica
9.3
ScaleFactor
9.1
Role-based user permissions
Acumatica
9.0
ScaleFactor

Reporting & Analytics

Acumatica
7.9
ScaleFactor
9.2
Dashboards
Acumatica
8.2
ScaleFactor
8.0
Standard reports
Acumatica
7.3
ScaleFactor
9.5
Custom reports
Acumatica
8.2
ScaleFactor
10.0

General Ledger and Configurable Accounting

Acumatica
8.7
ScaleFactor
9.1
Accounts payable
Acumatica
8.6
ScaleFactor
9.7
Accounts receivable
Acumatica
8.2
ScaleFactor
10.0
Global Financial Support
Acumatica
9.1
ScaleFactor
Primary and Secondary Ledgers
Acumatica
8.5
ScaleFactor
Intercompany Accounting
Acumatica
8.9
ScaleFactor
Localizations
Acumatica
9.1
ScaleFactor
Journals and Reconciliations
Acumatica
8.6
ScaleFactor
Enterprise Accounting
Acumatica
8.5
ScaleFactor
Configurable Accounting
Acumatica
8.7
ScaleFactor
Centralized Rules Framework
Acumatica
8.6
ScaleFactor
Standardized Processes
Acumatica
8.6
ScaleFactor
10.0
Cash management
Acumatica
ScaleFactor
5.0
Bank reconciliation
Acumatica
ScaleFactor
10.0
Expense management
Acumatica
ScaleFactor
10.0
Multi-division support
Acumatica
ScaleFactor
8.3
Regulations compliance
Acumatica
ScaleFactor
9.5
Electronic tax filing
Acumatica
ScaleFactor
10.0
Self-service portal
Acumatica
ScaleFactor
8.0

Inventory Management

Acumatica
9.3
ScaleFactor
6.5
Inventory tracking
Acumatica
9.4
ScaleFactor
6.5
Automatic reordering
Acumatica
9.0
ScaleFactor
Location management
Acumatica
9.4
ScaleFactor
Manufacturing module
Acumatica
9.2
ScaleFactor

Order Management

Acumatica
8.7
ScaleFactor
Pricing
Acumatica
8.5
ScaleFactor
Order entry
Acumatica
8.3
ScaleFactor
Credit card processing
Acumatica
8.5
ScaleFactor
Cost of goods sold
Acumatica
8.5
ScaleFactor
Order Orchestration
Acumatica
8.9
ScaleFactor
End-to-end order visibility
Acumatica
8.9
ScaleFactor
Order exception Resolution
Acumatica
9.5
ScaleFactor

Subledger and Financial Process

Acumatica
8.7
ScaleFactor
Automated Invoice Processing
Acumatica
8.5
ScaleFactor
Shared Services Payments
Acumatica
8.6
ScaleFactor
Billings Management
Acumatica
8.9
ScaleFactor
Customer Receipt Applications
Acumatica
8.9
ScaleFactor
Customer Collections
Acumatica
8.5
ScaleFactor
Revenue Recognition
Acumatica
9.1
ScaleFactor
Cash Management
Acumatica
8.7
ScaleFactor
Asset Management
Acumatica
8.5
ScaleFactor
Travel & Expense Management
Acumatica
8.4
ScaleFactor
Budgetary Control & Encumbrance Accounting
Acumatica
8.7
ScaleFactor
Period Close
Acumatica
8.7
ScaleFactor
Transactions Tax
Acumatica
8.9
ScaleFactor
Subledger Reconciliations
Acumatica
8.7
ScaleFactor
3rd Party Accounting Systems
Acumatica
9.2
ScaleFactor

Project Financial Management

Acumatica
9.2
ScaleFactor
Budgeting and Forecasting
Acumatica
7.7
ScaleFactor
Project Costing
Acumatica
8.9
ScaleFactor
Cost Capture
Acumatica
8.9
ScaleFactor
Capital Project Management
Acumatica
9.5
ScaleFactor
Customer Invoicing
Acumatica
9.5
ScaleFactor
Customer Contract Compliance
Acumatica
9.2
ScaleFactor
Project Revenue Recognition
Acumatica
8.9
ScaleFactor
Project Financial Performance Analysis
Acumatica
9.1
ScaleFactor
Project Financials Dashboard
Acumatica
9.7
ScaleFactor
Real-time Financial Reporting
Acumatica
9.7
ScaleFactor
Embedded Business Intelligence
Acumatica
9.5
ScaleFactor
Project Planning Collaboration
Acumatica
9.5
ScaleFactor

Project Execution Management

Acumatica
8.0
ScaleFactor
Project Planning and Scheduling
Acumatica
8.0
ScaleFactor
Project Manager Dashboard
Acumatica
8.0
ScaleFactor
Resource Manager Dashboard
Acumatica
8.0
ScaleFactor
Task Insight for Project Managers
Acumatica
8.0
ScaleFactor
Team Member Task Collaboration
Acumatica
7.0
ScaleFactor
Talent Profiles
Acumatica
9.0
ScaleFactor
Real-Time Project Reporting
Acumatica
8.0
ScaleFactor

Grants Management

Acumatica
7.8
ScaleFactor
Award Lifecycle Management
Acumatica
7.0
ScaleFactor
Spending Control
Acumatica
8.0
ScaleFactor
Indirect Cost Management
Acumatica
8.0
ScaleFactor
Billing
Acumatica
8.0
ScaleFactor

Procurement

Acumatica
7.7
ScaleFactor
Sourcing Team Collaboration
Acumatica
6.6
ScaleFactor
Sourcing Analysis
Acumatica
8.0
ScaleFactor
Bids Analyzed and Compared
Acumatica
8.0
ScaleFactor
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
ScaleFactor
Invoice Automated Matching
Acumatica
7.0
ScaleFactor
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
ScaleFactor
Supplier Assessment
Acumatica
8.0
ScaleFactor
Supplier Management
Acumatica
9.0
ScaleFactor
Supplier Portal
Acumatica
7.0
ScaleFactor

Logistics

Acumatica
9.2
ScaleFactor
Transportation Planning and Optimization
Acumatica
9.2
ScaleFactor
Transportation Sourcing Management
Acumatica
9.2
ScaleFactor
Transportation Process Integration
Acumatica
10.0
ScaleFactor
Transportation Execution Management
Acumatica
10.0
ScaleFactor
Trade Management
Acumatica
8.0
ScaleFactor
Customs Entry Management
Acumatica
9.5
ScaleFactor
Customs Document Management
Acumatica
9.5
ScaleFactor
Customs Document Collaboration
Acumatica
9.5
ScaleFactor
Fulfillment Management
Acumatica
8.0
ScaleFactor
Inventory Visibility
Acumatica
8.0
ScaleFactor
Warehouse Workforce Management
Acumatica
10.0
ScaleFactor

Manufacturing

Acumatica
8.8
ScaleFactor
Production Process Design
Acumatica
9.2
ScaleFactor
Supply Chain Business Flows
Acumatica
9.2
ScaleFactor
Production Management
Acumatica
9.0
ScaleFactor
Contracted Manufacturing Management
Acumatica
9.5
ScaleFactor
Configuration Management
Acumatica
9.2
ScaleFactor
Work Definition
Acumatica
8.7
ScaleFactor
Work Execution
Acumatica
8.7
ScaleFactor
Advanced Fulfillment
Acumatica
8.3
ScaleFactor
Manufacturing Costs
Acumatica
7.7
ScaleFactor

Supply Chain

Acumatica
9.2
ScaleFactor
Forecasting
Acumatica
8.6
ScaleFactor
Inventory Planning
Acumatica
8.6
ScaleFactor
Multi-tier Supply Chain Planning
Acumatica
9.5
ScaleFactor
Performance Monitoring
Acumatica
10.0
ScaleFactor

Product Lifecycle Management

Acumatica
8.9
ScaleFactor
Ideation Management
Acumatica
10.0
ScaleFactor
Requirements Management
Acumatica
10.0
ScaleFactor
Proposal Management
Acumatica
9.5
ScaleFactor
Product Master Data Management
Acumatica
9.0
ScaleFactor
Vendor Portal
Acumatica
7.0
ScaleFactor
Project Portfolio Management
Acumatica
8.0
ScaleFactor

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Anonymous | TrustRadius Reviewer

ScaleFactor

  • Delivering accurate financials quickly at the close of each month.
  • Getting small business's organized and set up for success.
  • Providing infrastructure and support at a fraction of the price of in-house talent.
Anonymous | TrustRadius Reviewer

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Anonymous | TrustRadius Reviewer

ScaleFactor

  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong | TrustRadius Reviewer

ScaleFactor

No answers on this topic

Return on Investment

Acumatica

  • Acumatica has saved us so much time, previously having multiple disparate systems for handling our many processes. Now we have one fully integrated system saving us time and money.
Nicole Ronchetti | TrustRadius Reviewer

ScaleFactor

  • Speed of back-office business activities has sped up significantly. Better decisions made faster.
  • Organizing and standardizing pesky aspects of running a business like employee expense tracking and accounts payable bill entry.
Kelly Graves | TrustRadius Reviewer

Screenshots

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScaleFactor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acumatica
8.6
ScaleFactor
8.4

Likelihood to Renew

Acumatica
9.0
ScaleFactor

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