Acumen Data Systems clockVIEW, now from Journyx vs. RUN Powered by ADP®

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumen Data Systems clockVIEW, now from Journyx
Score 8.4 out of 10
N/A
clockVIEW from Acumen Data Systems in Massachusetts was a time tracking and attendance solution. Acumen was acquired by Journyx.N/A
RUN Powered by ADP®
Score 8.5 out of 10
Small Businesses (1-50 employees)
RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.N/A
Pricing
Acumen Data Systems clockVIEW, now from JournyxRUN Powered by ADP®
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acumen Data Systems clockVIEW, now from JournyxRUN Powered by ADP®
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acumen Data Systems clockVIEW, now from JournyxRUN Powered by ADP®
Top Pros
Top Cons
Features
Acumen Data Systems clockVIEW, now from JournyxRUN Powered by ADP®
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Acumen Data Systems clockVIEW, now from Journyx
-
Ratings
RUN Powered by ADP®
8.3
209 Ratings
1% above category average
Pay calculation00 Ratings9.4202 Ratings
Support for external payroll vendors00 Ratings7.762 Ratings
Off-cycle/On-Demand payment00 Ratings8.8132 Ratings
Benefit plan administration00 Ratings8.086 Ratings
Direct deposit files00 Ratings9.5194 Ratings
Salary revision and increment management00 Ratings9.2150 Ratings
Reimbursement management00 Ratings5.138 Ratings
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Acumen Data Systems clockVIEW, now from JournyxRUN Powered by ADP®
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Score 9.6 out of 10
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User Ratings
Acumen Data Systems clockVIEW, now from JournyxRUN Powered by ADP®
Likelihood to Recommend
9.0
(1 ratings)
8.5
(275 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(19 ratings)
Usability
-
(0 ratings)
9.8
(12 ratings)
Availability
-
(0 ratings)
9.2
(7 ratings)
Performance
-
(0 ratings)
8.4
(7 ratings)
Support Rating
9.0
(1 ratings)
8.4
(22 ratings)
In-Person Training
-
(0 ratings)
9.6
(2 ratings)
Online Training
-
(0 ratings)
9.6
(2 ratings)
Implementation Rating
-
(0 ratings)
9.4
(10 ratings)
Configurability
-
(0 ratings)
8.2
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.4
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
Acumen Data Systems clockVIEW, now from JournyxRUN Powered by ADP®
Likelihood to Recommend
Journyx, Inc
If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
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ADP
RUN Powered by ADP® works great for small business owners who are not crazy about doing payroll on their own. It takes the worry out of if it is being done right and also frees up time to spend on the actual business. If you are a control freak and want absolute control of every aspect of payroll, etc then RUN Powered by ADP® might not be for you because the automation and task handling takes A LOT off of the owner's plate!
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Pros
Journyx, Inc
  • Easily customized
  • Flexible user interfaces
  • ability to support multi-tenancy
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ADP
  • Keeps accurate payroll data for employees as well as the business
  • Provides 24/7 access to employees for their personal needs
  • Keeps us informed of changes in the laws/regulations/rules pertaining to hiring, minimum wage, etc.
  • Submits wages reports to Federal and State authorities
  • Helps us find answers to questions regarding hiring out-of-state employees (remote workers).
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Cons
Journyx, Inc
  • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
  • user interface not always intuitive to beginner users
  • better integration with Active Directory
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ADP
  • Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
  • The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
  • Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
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Likelihood to Renew
Journyx, Inc
No answers on this topic
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
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Usability
Journyx, Inc
No answers on this topic
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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Reliability and Availability
Journyx, Inc
No answers on this topic
ADP
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
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Performance
Journyx, Inc
No answers on this topic
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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Support Rating
Journyx, Inc
I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
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ADP
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
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In-Person Training
Journyx, Inc
No answers on this topic
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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Online Training
Journyx, Inc
No answers on this topic
ADP
very easy to learn i think it took maybe one payroll to have it down and we were up and running
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Implementation Rating
Journyx, Inc
No answers on this topic
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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Alternatives Considered
Journyx, Inc
We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
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ADP
While Paychex Flex was a decent payroll processing product, the customer service support was terrible. We were unable to reach our assigned payroll support team member constantly. If we had issues that were not pressing, we would send a quick email to get insight or to be addressed and it would go unanswered for WEEKS. This was extremely frustration as while it may not have been pressing at the time, but due to the length of time, it can grow into a snowballing effect.
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Scalability
Journyx, Inc
No answers on this topic
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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Return on Investment
Journyx, Inc
  • Infinitely better management of employee labor hours
  • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
  • Exponentially improved reporting on employee status, turnover reporting, census tracking.
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ADP
  • Providing my clients with the easy to use platform has freed up 2 days worth of work per month for me.
  • It allows clients to have their employees submit onboarding documentation directly into the system saving client confusion/frustration and limiting calls coming into my office.
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents