Adobe Acrobat Sign vs. Cognito Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Cognito Forms
Score 8.7 out of 10
N/A
Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.N/A
Pricing
Adobe Acrobat SignCognito Forms
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
No answers on this topic
Offerings
Pricing Offerings
Adobe Acrobat SignCognito Forms
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Acrobat SignCognito Forms
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Adobe Acrobat SignCognito Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Cognito Forms
8.0
2 Ratings
3% above category average
Survey templates00 Ratings8.02 Ratings
Themes00 Ratings7.02 Ratings
Custom logo/branding00 Ratings9.02 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Cognito Forms
9.7
2 Ratings
13% above category average
Changes to live survey00 Ratings9.01 Ratings
Question design help00 Ratings10.02 Ratings
Multiple question types00 Ratings10.02 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Cognito Forms
10.0
2 Ratings
20% above category average
Survey logic flexibility00 Ratings10.02 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Cognito Forms
8.8
2 Ratings
8% above category average
Response tracking00 Ratings9.01 Ratings
Data export00 Ratings9.02 Ratings
Standard reports00 Ratings8.02 Ratings
Custom reports00 Ratings9.02 Ratings
Analytics00 Ratings9.02 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Cognito Forms
9.0
2 Ratings
7% above category average
Access controls00 Ratings8.02 Ratings
Compliance00 Ratings10.02 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Cognito Forms
9.0
1 Ratings
11% above category average
Vendor-offered crowdsourcing00 Ratings9.01 Ratings
Respondent restrictions00 Ratings9.01 Ratings
Best Alternatives
Adobe Acrobat SignCognito Forms
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Score 9.0 out of 10
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Medium-sized Companies
MSB Docs
MSB Docs
Score 9.6 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
Enterprises
DocuSign
DocuSign
Score 8.4 out of 10
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PG Forsta HX Platform
Score 9.0 out of 10
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User Ratings
Adobe Acrobat SignCognito Forms
Likelihood to Recommend
8.2
(227 ratings)
8.5
(4 ratings)
Likelihood to Renew
8.4
(29 ratings)
-
(0 ratings)
Usability
8.3
(193 ratings)
7.8
(3 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
-
(0 ratings)
Support Rating
7.5
(165 ratings)
8.5
(3 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(7 ratings)
-
(0 ratings)
Configurability
9.0
(3 ratings)
-
(0 ratings)
Ease of integration
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignCognito Forms
Likelihood to Recommend
Adobe
Organizations with heavy usage inside Adobe product suites will find adoption seamless. However as it is driven on Adobe's platform some users may face challenges but as a whole the same business philosophy drives this as other Adobe platforms - they want your business - all of your business and it presents challenges if you don't agree. Product inculturation has been successful for organizations like Apple and even BMW, but with the global economy it can provide an appearance of elitism, often duly earned, or present unnecessary hurdles for integration which always impacts adoption timing and usage. While I understand and agree (for the most part) with revenue driven product layering, I believe that easier integration and full product availability definitely affect both acquisition and retention numbers. Adobe has a mighty and well deserved pedigree, and if you are aware of and prepared for the challenges I listed - you will probably love this software. If you need to have an easier and larger adoption and rollout, there are other options that will be a better fit especially if one of your data points is monitoring the impact and efficacy of the software on your team's time, conversion metrics and the impact on your clients. Adobe doesn't appear fond of self report analytics. On a side note, Adobe is a HUGE corporation and I have managed several of their enterprise platforms and they are awesome at allowing access to and support of legacy products, but identifying direct support was moderately to extremely difficult and requires a patience and tenacity above what one might expect for a company with whom you contribute significant income for their products. In a time when a new software pops up by the minute, having the heritage of Adobe is rock solid but a little more flexibility would make this product more attractive. I would still recommend the product albeit with awareness and acceptance of aforementioned challenges
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Cognito Forms
It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
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Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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Cognito Forms
  • Cost effective.
  • Easy to use.
  • Safe.
  • Automates data collection.
Read full review
Cons
Adobe
  • Not able to customise the UI so we are limited to the standard functionality, but this is mostly sufficient for our needs
  • Basic workflow automation is included but for more advanced routing/conditional logic we need to integrate with other tools such as Power Automate
  • Not currently able to integrate with our SAP ERP systems
  • MFA is currently not possible
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Cognito Forms
  • I am happy with Cognito Forms. I have not found any issues.
Read full review
Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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Cognito Forms
No answers on this topic
Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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Cognito Forms
Non calculated fields are easy to use. Calculations can be a nightmare to get working due to complex and unintuitive syntax, as a non-programmer
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Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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Cognito Forms
No answers on this topic
Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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Cognito Forms
No answers on this topic
Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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Cognito Forms
quick and knowledgable
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Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Read full review
Cognito Forms
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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Cognito Forms
No answers on this topic
Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
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Cognito Forms
I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
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Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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Cognito Forms
No answers on this topic
Return on Investment
Adobe
  • When an opposing party tried to sue their attorney and my firm alleging one of us forged their signature on an agreed final order, the verification and security provided by Adobe Acrobat Sign allowed us to have the case promptly dismissed saving tens of thousands in attorney's fees.
  • My firm's malpractice insurance premiums decreased when we began collecting all signatures with Adobe Acrobat Sign.
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Cognito Forms
  • Safe us a lot of time doing client onboarding.
  • Use it for data collection for business plan info collection.
Read full review
ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.