Adobe Acrobat Sign vs. Dropbox Paper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Dropbox Paper
Score 7.9 out of 10
N/A
Dropbox Paper is a web-based, co-editing tool that includes word processing, document creation and coordination features. The tool is free to use and allows multiple people to collaborate on a document.N/A
Pricing
Adobe Acrobat SignDropbox Paper
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
No answers on this topic
Offerings
Pricing Offerings
Adobe Acrobat SignDropbox Paper
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Acrobat SignDropbox Paper
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Adobe Acrobat SignDropbox Paper
Small Businesses
PDFfiller
PDFfiller
Score 9.0 out of 10
PandaDoc
PandaDoc
Score 8.9 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
PandaDoc
PandaDoc
Score 8.9 out of 10
Enterprises
Box
Box
Score 8.5 out of 10
Conga Composer
Conga Composer
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignDropbox Paper
Likelihood to Recommend
8.4
(227 ratings)
7.5
(9 ratings)
Likelihood to Renew
8.4
(29 ratings)
-
(0 ratings)
Usability
8.3
(193 ratings)
-
(0 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
-
(0 ratings)
Support Rating
7.6
(165 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(7 ratings)
-
(0 ratings)
Configurability
9.0
(3 ratings)
-
(0 ratings)
Ease of integration
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignDropbox Paper
Likelihood to Recommend
Adobe
Organizations with heavy usage inside Adobe product suites will find adoption seamless. However as it is driven on Adobe's platform some users may face challenges but as a whole the same business philosophy drives this as other Adobe platforms - they want your business - all of your business and it presents challenges if you don't agree. Product inculturation has been successful for organizations like Apple and even BMW, but with the global economy it can provide an appearance of elitism, often duly earned, or present unnecessary hurdles for integration which always impacts adoption timing and usage. While I understand and agree (for the most part) with revenue driven product layering, I believe that easier integration and full product availability definitely affect both acquisition and retention numbers. Adobe has a mighty and well deserved pedigree, and if you are aware of and prepared for the challenges I listed - you will probably love this software. If you need to have an easier and larger adoption and rollout, there are other options that will be a better fit especially if one of your data points is monitoring the impact and efficacy of the software on your team's time, conversion metrics and the impact on your clients. Adobe doesn't appear fond of self report analytics. On a side note, Adobe is a HUGE corporation and I have managed several of their enterprise platforms and they are awesome at allowing access to and support of legacy products, but identifying direct support was moderately to extremely difficult and requires a patience and tenacity above what one might expect for a company with whom you contribute significant income for their products. In a time when a new software pops up by the minute, having the heritage of Adobe is rock solid but a little more flexibility would make this product more attractive. I would still recommend the product albeit with awareness and acceptance of aforementioned challenges
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Dropbox
When collaborating with a team on content creation with the purpose of bringing multiple inputs in a nonstructured or nonfixed media type, this is a great choice because of its diversity of content and collaboration tools, however, if you are looking to have high flexibility in a particular content creation stream, for example, sophisticated text editing or presentation, there are a lot of strong competitors out there.
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Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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Dropbox
  • With Dropbox Paper, I can insert images and videos into your document, to make the document more visual, which is helpful for creating newsletters and simple flyers.
  • Once you create a document, you can save it as a template to be reused as a starting point for creating new documents.
  • Dropbox Paper has some basic formatting features like bolding text, adding links, and creating H1 and H2 headings.
  • You can insert tables into your Dropbox Paper document
  • Dropbox Paper also has an unusual but helpful feature, and that is the time line feature.
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Cons
Adobe
  • Not able to customise the UI so we are limited to the standard functionality, but this is mostly sufficient for our needs
  • Basic workflow automation is included but for more advanced routing/conditional logic we need to integrate with other tools such as Power Automate
  • Not currently able to integrate with our SAP ERP systems
  • MFA is currently not possible
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Dropbox
  • No spell check feature.
  • No going back to "old versions" once changes are made they are permanent, with no restriction setting or ability to see previous versions.
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Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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Dropbox
No answers on this topic
Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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Dropbox
No answers on this topic
Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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Dropbox
No answers on this topic
Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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Dropbox
No answers on this topic
Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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Dropbox
No answers on this topic
Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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Dropbox
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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Dropbox
No answers on this topic
Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
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Dropbox
I was not part of the decision making to acquire the Dropbox tool against any of the other options and competitors. However, I can assume that the fact that we have been using Dropbox File Management for many years and many important files are stored and shared in the tool everyday, the adding of Dropbox Paper should have been felt very natural.
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Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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Dropbox
No answers on this topic
Return on Investment
Adobe
  • When an opposing party tried to sue their attorney and my firm alleging one of us forged their signature on an agreed final order, the verification and security provided by Adobe Acrobat Sign allowed us to have the case promptly dismissed saving tens of thousands in attorney's fees.
  • My firm's malpractice insurance premiums decreased when we began collecting all signatures with Adobe Acrobat Sign.
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Dropbox
  • Dropbox Paper has allowed all of our employees to be much more productive and on track even when we can't be in the office, which from a management standpoint is a huge positive impact. They know that productivity isn't slowing or lacking when everyone isn't actually sitting in the office under their watchful eye.
  • It has had a huge impact on our turn around time and speed of getting more work and projects completed. The more work you can effectively get done in a time period means more money for the bottom line.
  • It has made the majority of our team members more accountable and reliable when they know everyone is working together on something and each person has their own checklist of items to complete. It is especially helpful that everyone can see the same checklist, so everyone knows what each other is accomplishing.
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.