TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    KDAN PDF

    Score8 out of 10
    Small Businesses (1-50 employees)
    KDAN PDF (formerly PDF Reader) is a PDF document service that leverages AI-driven technology to enhance user efficiency in creating, managing, and sharing documents, streamlines business workflows, and transforms documents into valuable digital assets through information exchange. Accessible on both mobile devices and desktops, KDAN PDF is used by educational institutions, government organizations, and businesses. KDAN PDF provides flexible licensing options through its Licensing…

    $59.99

    per year per user

    Pricing
    Adobe Acrobat SignKDAN PDF
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    Document 365
    $59.99
    per year
    Document 365 AI+
    $99.99
    per year
    KDAN PDF On-Premise Permanent License
    $119
    one-time fee
    Offerings
    Pricing Offerings
    Adobe Acrobat SignKDAN PDF
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$34.99 license per monthOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe Acrobat SignKDAN PDF
    Considered Both Products
    Adobe
    No answer on this topic
    Kdan Mobile Software Ltd.
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    177 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    150 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    175 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    133 Answers
    No answers on this topic
    Best Alternatives
    Adobe Acrobat SignKDAN PDF
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Tungsten Power PDF
    Score9.8 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignKDAN PDF
    Likelihood to Recommend
    2.9
    (228 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    -
    (0 ratings)
    Usability
    1.8
    (194 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (164 ratings)
    8.3
    (4 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Acrobat SignKDAN PDF
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    Kdan Mobile Software Ltd.
    One of the things that I have noticed the most is that it saves a lot of time when working with documents of different formats that need to be converted to PDF. Scanning documents is also one of the best features of this app. Being able to have the history of modifications, and changes in the documents is very important for any sector, as well as the signing of documents online. The issue of authentication every time you need to use it can sometimes cause inconvenience, but then you forget when you have a robust and comfortable tool to work with. I do not recommend this application if the company has different versions of operating systems. It is not the most recommended application.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    • First of all, I really like how the synchronization feature works - it's very convenient to switch between devices (one more advantage of the app - it has a nice mobile version) and still have all the documents right there in the, synced and ready to go.
    • Besides, the software provides users not only with annotating features that allow you to highlight and add information, but also allows you to sign documents on the go, without having a necessity to print them, so you don't actually even need an e-signature app.
    • Another thing I like is how easy it is to use right away, at least the majority of the tools, anyway.
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    • Well, there are a few downsides, I guess, but not very significant ones. Firstly, because of the large amount of features the interface doesn't look as simple as I wish it did - it's a bit overcrowded.
    • Secondly, because of the first issue that I've mentioned, adjusting to the software takes longer than it could if the interface was simpler. For me personally, it wasn't a big issue, but for those who don't get accustomed to unfamiliar tools easily it could be a problem.
    • Finally, there is one more problem that is actually not significant at all, but when you want to load a document from the Cloud or open the task manager, the app will open a new window for those tools every time - it can be a bit confusing because of so many windows being opened at once.
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    The customer support is very responsive and friendly.
    Incentivized
    Read full review
    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    We have also tried Expert PDF Reader. There were no converting, signing, faxing or features. In general, it was far less useful.
    Read full review
    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    • Save time when working with documents
    • The log in the documents permit more security before sending documents to a customer
    • Cost of the tool is really inexpensive for the productivity that the tool cause in the companies.
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

    KDAN PDF Screenshots

    Screenshot of a KDAN PDF Reader overviewScreenshot of the interface to edit texts, images, and links on PDFsScreenshot of KDAN AI, which can summarize, analyze, and extract information.Screenshot of the tool used to convert PDFs to different formats, online or offlineScreenshot of where to add, delete, or rearrange PDF pagesScreenshot of how to transform scans into editable, searchable PDFs with OCR