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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Analytics

    Score8.2 out of 10
    N/AAdobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help…N/A

    GTmetrix

    Score8 out of 10
    N/AGtmetrix is an analytics tool focused on determining website performance with features like page load speed details, video capture, and the ability to test from multiple regions around the world.

    $10.67

    per month

    Pricing
    Adobe AnalyticsGTmetrix
    Editions & Modules
    No answers on this topic
    Solo
    $10.67
    per month
    Starter
    $21.25
    per month
    Growth
    $42.50
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    Adobe AnalyticsGTmetrix
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe AnalyticsGTmetrix
    Considered Both Products
    Adobe
    No answer on this topic
    group.one
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    182 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    140 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    182 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    105 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    102 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Adobe AnalyticsGTmetrix
    Web Analytics
    Comparison of Web Analytics features of Adobe Analytics and GTmetrix
    Feature
    Adobe Analytics
    8.0
    101 Ratings
    1% below category average
    GTmetrix
    -
    Ratings
    Lead Conversion Tracking7.592 Ratings00 Ratings
    Bounce Rate Measurement7.798 Ratings00 Ratings
    Device and Browser Reporting8.499 Ratings00 Ratings
    Pageview Tracking8.697 Ratings00 Ratings
    Event Tracking8.397 Ratings00 Ratings
    Reporting in real-time6.995 Ratings00 Ratings
    Referral Source Tracking8.195 Ratings00 Ratings
    Customizable Dashboards8.196 Ratings00 Ratings
    Testing and Experimentation
    Comparison of Testing and Experimentation features of Adobe Analytics and GTmetrix
    Feature
    Adobe Analytics
    -
    Ratings
    GTmetrix
    9.4
    5 Ratings
    11% above category average
    a/b experiment testing00 Ratings10.03 Ratings
    Split URL testing00 Ratings10.03 Ratings
    Multivariate testing00 Ratings7.52 Ratings
    Multi-page/funnel testing00 Ratings8.03 Ratings
    Cross-browser testing00 Ratings10.05 Ratings
    Mobile app testing00 Ratings9.02 Ratings
    Test significance00 Ratings9.02 Ratings
    Visual / WYSIWYG editor00 Ratings10.01 Ratings
    Advanced code editor00 Ratings10.01 Ratings
    Page surveys00 Ratings10.01 Ratings
    Visitor recordings00 Ratings10.01 Ratings
    Preview mode00 Ratings10.02 Ratings
    Test duration calculator00 Ratings7.53 Ratings
    Experiment scheduler00 Ratings10.01 Ratings
    Experiment workflow and approval00 Ratings10.01 Ratings
    Dynamic experiment activation00 Ratings10.01 Ratings
    Client-side tests00 Ratings8.52 Ratings
    Server-side tests00 Ratings8.53 Ratings
    Mutually exclusive tests00 Ratings10.01 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Adobe Analytics and GTmetrix
    Feature
    Adobe Analytics
    -
    Ratings
    GTmetrix
    10.0
    1 Ratings
    13% above category average
    Standard visitor segmentation00 Ratings10.01 Ratings
    Behavioral visitor segmentation00 Ratings10.01 Ratings
    Traffic allocation control00 Ratings10.01 Ratings
    Website personalization00 Ratings10.01 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Adobe Analytics and GTmetrix
    Feature
    Adobe Analytics
    -
    Ratings
    GTmetrix
    10.0
    2 Ratings
    13% above category average
    Heatmap tool00 Ratings10.01 Ratings
    Click analytics00 Ratings10.01 Ratings
    Scroll maps00 Ratings10.01 Ratings
    Form fill analysis00 Ratings10.01 Ratings
    Conversion tracking00 Ratings10.01 Ratings
    Goal tracking00 Ratings10.01 Ratings
    Test reporting00 Ratings10.02 Ratings
    Results segmentation00 Ratings10.02 Ratings
    CSV export00 Ratings10.01 Ratings
    Experiments results dashboard00 Ratings10.02 Ratings
    Best Alternatives
    Adobe AnalyticsGTmetrix
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Google Optimize
    Score6.7 out of 10
    Medium-sized Companies
    Lead Forensics
    Score9 out of 10
    Wingify Experimentation (formerly AB Tasty)
    Score8.6 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Google Content Experiments (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe AnalyticsGTmetrix
    Likelihood to Recommend
    8.3
    (282 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    8.5
    (141 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (134 ratings)
    9.1
    (1 ratings)
    Availability
    8.1
    (12 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (42 ratings)
    4.0
    (2 ratings)
    In-Person Training
    1.1
    (5 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (11 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.9
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe AnalyticsGTmetrix
    Likelihood to Recommend
    Adobe
    About two years ago, we transitioned our property from a three-star hotel to a four-star resort after a multi-million-dollar renovation. In the conversion, we wanted to start reaching out to a younger, affluent demographic that had the means to spend for vacation in a resort area. First and foremost, we want to see if vacations are being booked by desktop computers, laptops or mobile phones. With Adobe Analytics, we can see how a Guest books a room. What do they view? What rooms types do they like? Are they comparing rooms and if they give up searching, where are they else looking and are they coming back. It is a feature where how can we complete the sale? The new process we are also trying to keep Guests on the site is ending our relationship with OpenTable and doing all our resort restaurant reservations in-house. If the Guests were exclusively using OpenTable, we could not track where else on our resort site they are going? Finally, what marketing promotional rates are getting the most drive from
    Incentivized
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    group.one
    GTmetrix is very well suited for small organizations or startups that do not have sufficient technical staff for site optimization. GTmetrix also comes with the free version, which allows users to use their service for free for up to three websites, which is a good option. However, this might not be the best option for a large organization that works in different technical domains and have a good number of technical staff.
    Incentivized
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    Pros
    Adobe
    • This product, Adobe Analytics, does a great job of helping us. I think it, it, it does an excellent job of outlining every step of the user journey, as well as giving a good, strong framework to work with as it relates to attribution, attribution of marketing data, and marketing channels, and how, where our users are coming from, how effective those marketing activities are.
    Incentivized
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    group.one
    • Really complete report of performance issues.
    • Get reports from PageSpeed and YSlow at same time.
    • Gives a score from each separate tool, also displays loading time, page size and total requests very easily.
    Incentivized
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    Cons
    Adobe
    • The tool is heavily a drag and drop kind of dashboard. You're building dashboards on the fly. So oftentimes, I learn my process and how to do things I'm comfortable with, that I can repeat, and get those answers on a consistent basis. But oftentimes, I may not find it easy to take it to the next level. So, areas that can improve are recommending or suggesting. Here's what you might try to improve in this report that you're looking at. Try adding in this metric, or try splicing it this way. Oftentimes, I feel like it requires me to go off and learn these techniques on the side, versus having them right there within the tool. Those recommendations, those helpful tips, and tricks.
    Incentivized
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    group.one
    • Deeper knowledge of page elements and their importance
    • Knowing which areas will have great impact beyond time of load speeds
    • Should drop any elements that do not reach a certain level of impact - to save distraction and get important issues dealt with
    Incentivized
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    Likelihood to Renew
    Adobe
    We need it to discover threats long before they become a loophole in the security ecosystem. Also, it is very much compliant with customer standards and expectations. It provides marketing intelligence through in-depth analysis. Overall, a very good product to gain customer attention and thereby improve market
    Incentivized
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    group.one
    No answers on this topic
    Usability
    Adobe
    It is necessary to have a minimum knowledge on tracking tools so you can use the tool on full performance. It is not an introduction tool, so please bear that in mind. Once you got the knowledge you just need a small training on how to create your custom reports, where to find the components you need and how to add them to your dashboard. Then you share your report or create a rule for periodic sharing and it's done. Finally, if you have a lot of data stored the tool might be a little slower but that's ok.
    Incentivized
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    group.one
    It's easy to use fast, data is easy to read and take aways are great too.
    Incentivized
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    Reliability and Availability
    Adobe
    I do not ever recall a time when Adobe Analytics was unavailable to me to use in the 8 or so years I have been an end user of the product. My most-used day-to-day analytics tool Parse.ly however, generally has a multiple hours planned offline maintenance every two to four weeks, and sometimes has issues collecting realtime analytics that last anywhere between 15 minutes to an hour, and happen anywhere between 1 to 5 times a month.
    Incentivized
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    group.one
    No answers on this topic
    Performance
    Adobe
    Again, no issues here. Performance within the day updates hourly. other reports are updated overnight and available to access by the next morning. Pages load quickly, the site navigates easily and the UX is quite straightforward to get command over. On this front, I give Adobe kudos for building a great experience to work within
    Incentivized
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    group.one
    No answers on this topic
    Support Rating
    Adobe
    Support for Adobe Analytics is ok, it used to be worse years ago. Now, the technology team at Adobe is way more knowledgeable on the product itself as well as the implementation. They also study your custom implementation and have good knowledge of where your company stands. Dedicated support is something worth considering.
    Incentivized
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    group.one
    I have never had the need to use GTmetrix support. Therefore, there is really no way for me to give a grade here. However, if you are on a paid plan my guess and it is a guess, is that their support is as good as the tool is. There are a lot more features in the paid plans, reporting. monitoring etc. I could see where support could come into play as these features are added to the account
    Incentivized
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    In-Person Training
    Adobe
    It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
    Read full review
    group.one
    No answers on this topic
    Online Training
    Adobe
    The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
    Read full review
    group.one
    No answers on this topic
    Implementation Rating
    Adobe
    One of the benefits and obstacles to successfully using Adobe Analytics is a great / more accurate implementation, make sure your analytics group is intimate with the details of the implementation and that the requirements are driven by the business.
    Read full review
    group.one
    No answers on this topic
    Alternatives Considered
    Adobe
    We evaluated and we currently use Mixpanel and we have Google Analytics on a couple of our properties. And honestly, once you get the hang of the Adobe Analytics workspace, the other products really don't stack up against it because the segmentation and the ability to create reports pretty rapidly are invaluable.
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    group.one
    Given we are doing the work to improve in Google to a large degree - the Google product is essential. But GTMetrix may use their info as well as other independent stuff to be a little better. I appreciate the way GTMetrix provides the info - cleaner and clearer and thus quicker to address.
    Incentivized
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    Contract Terms and Pricing Model
    Adobe
    Adobe Analytics is relatively affordable compared to other tools, given it provides a range of flexible variables to use that I have not found in any other tools so far. It is worth investing in if your company is medium or large-sized and brings a steady flow of revenue. For small companies, it can be overpriced.
    Incentivized
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    group.one
    No answers on this topic
    Scalability
    Adobe
    My organization uses Adobe Analytics across a multitude of brand portfolios. Each brand has multiple websites, mobile apps and some even have connected TV apps/channels on Roku and similar devices. Adobe can handle the multitude of properties that have simple, small(ish) websites and the larger brand properties that include web, mobile and connected TVs/OTT devices.
    Each of those larger brands has multiple categories and channels to keep track of. We can see the data by channel/device or aggregate all the data together. This gives our executive teams the full picture and the departmental teams the view they need to see their own performance.
    Incentivized
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    group.one
    No answers on this topic
    Professional Services
    Adobe
    The professional services team is one of the best teams for complex adobe analytics implementations, especially for clients having multiple website and mobile applications. However, the cost of professional services is a bit high which makes few clients opt out of it, but for large scale implementations they are very helpful
    Incentivized
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    group.one
    No answers on this topic
    Return on Investment
    Adobe
    • I'd say business results. We tend to see better media and marketing engagement as a result of using Adobe Analytics, and that's largely because we can measure the effectiveness of campaigns and we can figure out which ones are driving better engagement, whether it's top of funnel or bottom of funnel. That's probably the biggest business result we see. It's obviously we even use it for other non-traditional use cases like AB testing to figure out which experience is a better or not, that type of thing.
    Incentivized
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    group.one
    • It made my sites more stable.
    • I can fix my issues easily.
    • My site visitors increased with the help of this software.
    Incentivized
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    ScreenShots

    Adobe Analytics Screenshots

    Screenshot of the Alert Builder in Adobe Analytics.Screenshot of an Analysis Workspace Training Tutorial in Adobe AnalyticsScreenshot of attribution in Adobe AnalyticsScreenshot of the Segment Builder in Adobe AnalyticsScreenshot of anomaly detection in Adobe AnalyticsScreenshot of the Alert Builder in Adobe Analytics