Adobe Analytics vs. SAP Analytics Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Analytics
Score 8.2 out of 10
N/A
Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help…N/A
SAP Analytics Cloud
Score 8.3 out of 10
N/A
The SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.
$36
per month per user
Pricing
Adobe AnalyticsSAP Analytics Cloud
Editions & Modules
No answers on this topic
SAP Analytics Cloud for Business Intelligence
$36.00
per month per user
SAP Analytics Cloud for Planning
Price upon request
per month per user
Offerings
Pricing Offerings
Adobe AnalyticsSAP Analytics Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsGet started on your 30-day trial with SAP Analytics Cloud, supporting analytics enterprise-wide. Extend it up to 90 days if you want to.
More Pricing Information
Community Pulse
Adobe AnalyticsSAP Analytics Cloud
Considered Both Products
Adobe Analytics

No answer on this topic

SAP Analytics Cloud
Chose SAP Analytics Cloud
I do not have significant experience using these as we use SAP primarily, so will refrain from making any comments here.
Chose SAP Analytics Cloud
For companies that find themselves with the need to acquire a software that is effective for the visualization of data in a precise manner, I recommend 100% SAP Analytics since it is a tool of very easy use and of great availability at all times. It offers the guarantee of …
Top Pros
Top Cons
Features
Adobe AnalyticsSAP Analytics Cloud
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Adobe Analytics
8.1
68 Ratings
1% above category average
SAP Analytics Cloud
-
Ratings
Lead Conversion Tracking7.762 Ratings00 Ratings
Bounce Rate Measurement7.866 Ratings00 Ratings
Device and Browser Reporting8.566 Ratings00 Ratings
Pageview Tracking8.965 Ratings00 Ratings
Event Tracking8.665 Ratings00 Ratings
Reporting in real-time7.064 Ratings00 Ratings
Referral Source Tracking8.065 Ratings00 Ratings
Customizable Dashboards8.664 Ratings00 Ratings
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
8.0
247 Ratings
5% above category average
Pixel Perfect reports00 Ratings7.9204 Ratings
Customizable dashboards00 Ratings8.1242 Ratings
Report Formatting Templates00 Ratings7.9220 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
7.9
257 Ratings
1% below category average
Drill-down analysis00 Ratings8.1248 Ratings
Formatting capabilities00 Ratings7.9245 Ratings
Integration with R or other statistical packages00 Ratings7.8190 Ratings
Report sharing and collaboration00 Ratings7.9235 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
8.0
242 Ratings
1% below category average
Publish to Web00 Ratings8.0207 Ratings
Publish to PDF00 Ratings8.1233 Ratings
Report Versioning00 Ratings8.1201 Ratings
Report Delivery Scheduling00 Ratings7.7194 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
7.8
250 Ratings
3% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.6239 Ratings
Location Analytics / Geographic Visualization00 Ratings7.6232 Ratings
Predictive Analytics00 Ratings8.1235 Ratings
Pattern Recognition and Data Mining00 Ratings8.034 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
8.1
256 Ratings
5% below category average
Multi-User Support (named login)00 Ratings8.0235 Ratings
Role-Based Security Model00 Ratings8.1242 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.9233 Ratings
Report-Level Access Control00 Ratings8.146 Ratings
Single Sign-On (SSO)00 Ratings8.6236 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
7.9
219 Ratings
1% above category average
Responsive Design for Web Access00 Ratings7.8208 Ratings
Mobile Application00 Ratings7.6180 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.0203 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
8.0
274 Ratings
1% below category average
Long-term financial planning00 Ratings7.9233 Ratings
Financial budgeting00 Ratings7.9239 Ratings
Forecasting00 Ratings8.3245 Ratings
Scenario modeling00 Ratings7.5237 Ratings
Management reporting00 Ratings8.4265 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
7.7
229 Ratings
1% below category average
Financial data consolidation00 Ratings7.6182 Ratings
Journal entries and reports00 Ratings8.0173 Ratings
Multi-currency management00 Ratings7.5188 Ratings
Intercompany Eliminations00 Ratings7.4142 Ratings
Minority Ownership00 Ratings7.6128 Ratings
Local and consolidated reporting00 Ratings7.9179 Ratings
Detailed Audit Trails00 Ratings7.9170 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
8.0
254 Ratings
2% above category average
Financial Statement Reporting00 Ratings8.0213 Ratings
Management Reporting00 Ratings8.3244 Ratings
Excel-based Reporting00 Ratings7.9225 Ratings
Automated board and financial reporting00 Ratings8.0203 Ratings
XBRL support for regulatory filing00 Ratings7.6113 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
8.1
277 Ratings
1% above category average
Personalized dashboards00 Ratings8.2270 Ratings
Color-coded scorecards00 Ratings8.1255 Ratings
KPIs00 Ratings8.3261 Ratings
Cost and profitability analysis00 Ratings8.2243 Ratings
Key Performance Indicator setting00 Ratings8.3246 Ratings
Benchmarking with external data00 Ratings7.7206 Ratings
Integration
Comparison of Integration features of Product A and Product B
Adobe Analytics
-
Ratings
SAP Analytics Cloud
7.4
258 Ratings
10% below category average
Flat file integration00 Ratings7.5244 Ratings
Excel data integration00 Ratings7.8247 Ratings
Direct links to 3rd-party data sources00 Ratings6.9226 Ratings
Best Alternatives
Adobe AnalyticsSAP Analytics Cloud
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Siteimprove
Siteimprove
Score 9.5 out of 10
Centage
Centage
Score 9.5 out of 10
Enterprises
Optimal Workshop
Optimal Workshop
Score 9.2 out of 10
Prophix
Prophix
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AnalyticsSAP Analytics Cloud
Likelihood to Recommend
8.4
(245 ratings)
8.2
(298 ratings)
Likelihood to Renew
8.6
(105 ratings)
7.2
(8 ratings)
Usability
8.2
(98 ratings)
8.0
(219 ratings)
Availability
8.1
(12 ratings)
-
(0 ratings)
Performance
8.0
(11 ratings)
-
(0 ratings)
Support Rating
3.6
(41 ratings)
5.9
(75 ratings)
In-Person Training
1.1
(5 ratings)
9.0
(1 ratings)
Online Training
7.0
(5 ratings)
-
(0 ratings)
Implementation Rating
8.1
(10 ratings)
6.9
(7 ratings)
Contract Terms and Pricing Model
7.3
(6 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Professional Services
7.9
(5 ratings)
-
(0 ratings)
User Testimonials
Adobe AnalyticsSAP Analytics Cloud
Likelihood to Recommend
Adobe
Maybe for a small company with small products for their thing, Adobe may be bit of an implementation too much for them, but when it comes to companies like us, like a life sciences or large enterprises and even small enterprises, but with more products, more analysis that they need to make their marketing experience better, maybe Adobe product is the best suitable.
Read full review
SAP
SAP Analytics Cloud is great for big companies that want advanced data analysis and planning, especially when they need to work together in real-time or when people need to access data on their phones. It's like a super tool for predicting future trends in industries like retail or finance. SAC also works well for companies that use different types of computer systems because it can easily connect them. But, for small businesses that only need basic reports or don't have a lot of technical resources, a simpler tool might be better. If a company doesn't always have a good internet connection or if they're just starting with analytics, there might be other tools that work better.
Read full review
Pros
Adobe
  • It summarizes large complex data better than any other analytics solution I've dealt with without the need for sampling, gives the right level of detail, does the right level of breakdowns, aggregation. I consistently not only use Adobe Analytics, but I use other data sets and compare against Adobe Analytics. And as I go into Adobe Analytics and compare, as long as I've done the query right and the other systems, they're very, very close. And if anything, with a lot of Adobe's newer products, they've gotten more accurate over time. So that's basically, you asked me what I liked about it. I like that it's accurate. I like that I don't have to do a lot of explaining. There's enough explaining in the world of web analytics to have to go back and explain why data's problematic. And so like I said, provided that the implementation is correct, it's a very easy conversation. Even if people may not like the answer.
Read full review
SAP
  • It makes it easier yo analyse order and related records easily.
  • We can easily maintain and track the performance of employees in organisation.
  • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
Read full review
Cons
Adobe
  • Support. I mentioned this earlier and we don't know what we don't know. Researching the massive amounts of documentation isn't realistic with bandwidth constraints, and our rep getting frustrated with us when we go through what we are seeing is disappointing.
  • Education. More please, and designed more towards the "business side". I get with the many many many different implementations (every company is different!), that it's tough, but even a basic of the basics would be nice for situations that everyone is looking at, like the engagement with the merchandising on the home page (or any certain page).
Read full review
SAP
  • Complexity in Data Modeling
  • SAC supports various data sources, but improvements in the ease of connecting to and integrating with certain data repositories, especially non-SAP databases, would enhance the platform's versatility and integration capabilities.
  • An offline mode for SAC could be valuable for users who need to access and analyze data without an internet connection. Additionally, optimizing performance for large datasets and complex visualizations would contribute to a smoother user experience.
Read full review
Likelihood to Renew
Adobe
We've found multiple uses for Adobe Analytics in our organization. Each department analyzes the data they need and creates actionables based off of that data. For E-Commerce, we're constantly using data to analyze user engagement, website performance and evaluate ROI.
Read full review
SAP
There’s no doubt I will renew SAP Analytics Cloud. It is the most vital tool in our organization that makes it seamless to make rapid business decisions by collecting, modeling and visualizing data in real-time.
Read full review
Usability
Adobe
Sometimes the processing times are very long. I have had reports or dashboards time out multiple times during presentations. It could be improved. It is understandable since there is a huge data set that the tool is processing before showing anything, however for a company that large they should invest in optimizing processing times.
Read full review
SAP
Considering the feedback and improvements made over time, users often rate SAP Analytics Cloud's usability in the range of 7 to 9 out of 10. Positive aspects include its integration capabilities, collaborative features, and the ability to create visually appealing dashboards. Some users, however, may note a learning curve or desire additional customization options.
Read full review
Reliability and Availability
Adobe
I do not ever recall a time when Adobe Analytics was unavailable to me to use in the 8 or so years I have been an end user of the product. My most-used day-to-day analytics tool Parse.ly however, generally has a multiple hours planned offline maintenance every two to four weeks, and sometimes has issues collecting realtime analytics that last anywhere between 15 minutes to an hour, and happen anywhere between 1 to 5 times a month.
Read full review
SAP
No answers on this topic
Performance
Adobe
Again, no issues here. Performance within the day updates hourly. other reports are updated overnight and available to access by the next morning. Pages load quickly, the site navigates easily and the UX is quite straightforward to get command over. On this front, I give Adobe kudos for building a great experience to work within
Read full review
SAP
No answers on this topic
Support Rating
Adobe
I barely see any communication from Adobe Analytics. The content on the web is also not that great or easy to read. I would recommend a better communication about the product and the new addons information to come to its user by a better mean.
Read full review
SAP
Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
Read full review
In-Person Training
Adobe
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Read full review
SAP
Good videos and reference material available in SAP Portal.
Read full review
Online Training
Adobe
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
Read full review
SAP
No answers on this topic
Implementation Rating
Adobe
One of the benefits and obstacles to successfully using Adobe Analytics is a great / more accurate implementation, make sure your analytics group is intimate with the details of the implementation and that the requirements are driven by the business.
Read full review
SAP
SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
Read full review
Alternatives Considered
Adobe
Google Analytics comes across more of a reporting tool whereas Adobe Analytics is more of an Enterprise level analytics tool. Contentsquare provides some traffic and flow capabilities but not to the same level as Adobe Analytics. However, Contentsquare's major advantage is its Zoning (Heatmapping), Impact Quantification and Find 'n' Fix modules; none of which are knowingly available in Adobe Analytics.
Read full review
SAP
SAP is a product/solution that contains extra capabilities that might be considered an enhancement; SAP Analytics Cloud models are based on a huge data collection, and numerous models can be integrated. When coupled with different SAP systems, Analytics Cloud has a common dataset architecture; this software also includes improved analytics capabilities.
Read full review
Contract Terms and Pricing Model
Adobe
Adobe Analytics is relatively affordable compared to other tools, given it provides a range of flexible variables to use that I have not found in any other tools so far. It is worth investing in if your company is medium or large-sized and brings a steady flow of revenue. For small companies, it can be overpriced.
Read full review
SAP
No answers on this topic
Scalability
Adobe
My organization uses Adobe Analytics across a multitude of brand portfolios. Each brand has multiple websites, mobile apps and some even have connected TV apps/channels on Roku and similar devices. Adobe can handle the multitude of properties that have simple, small(ish) websites and the larger brand properties that include web, mobile and connected TVs/OTT devices.
Each of those larger brands has multiple categories and channels to keep track of. We can see the data by channel/device or aggregate all the data together. This gives our executive teams the full picture and the departmental teams the view they need to see their own performance.
Read full review
SAP
No answers on this topic
Professional Services
Adobe
The professional services team is one of the best teams for complex adobe analytics implementations, especially for clients having multiple website and mobile applications. However, the cost of professional services is a bit high which makes few clients opt out of it, but for large scale implementations they are very helpful
Read full review
SAP
No answers on this topic
Return on Investment
Adobe
  • Adobe Analytics impacts nearly every aspect of a billion plus dollar revenue eCommerce business. From measuring the impact of new build features to marketing campaigns.
  • We are saving substantial money and resource effort by consolidating all of our properties to Adobe Analytics from alternative solutions, at which point we will finally be able to report on Total Digital, rather than disparate reports.
  • We support experimentation on every platform and the performance is only known through Adobe Analytics tagging.
Read full review
SAP
  • In general, SAC is a comprehensive analytics platform that offers a range of capabilities for data visualization, reporting, planning, and predictive analytics. It is particularly well-suited for businesses that use SAP systems and are looking to gain insight into their data in a single, integrated platform.
Read full review
ScreenShots

Adobe Analytics Screenshots

Screenshot of the Alert Builder in Adobe Analytics.Screenshot of an Analysis Workspace Training Tutorial in Adobe AnalyticsScreenshot of attribution in Adobe AnalyticsScreenshot of the Segment Builder in Adobe AnalyticsScreenshot of anomaly detection in Adobe AnalyticsScreenshot of the Alert Builder in Adobe Analytics