Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Business Catalyst is suited for most web development scenarios. May suggest other options if running a very large ecommerce store, or if they need very specific needs regarding custom coding on a website
Hudsen Smith profile photo

Adobe Experience Manager

Well suited to deploy multiple sites with a consistent look and feel with the forms, especially for global companies with multiple authors spread out within different regions. Easy for authors to publish content on a frequent basis. More suited used for large scale deployments due to licensing costs.Complexity of the system may be a challenge for AEM administrators and developers.
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Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Adobe Experience Manager
WYSIWYG email editor
Adobe Business Catalyst
2.7
Adobe Experience Manager
Dynamic content
Adobe Business Catalyst
8.9
Adobe Experience Manager
Ability to test dynamic content
Adobe Business Catalyst
7.3
Adobe Experience Manager
Landing pages
Adobe Business Catalyst
6.6
Adobe Experience Manager
A/B testing
Adobe Business Catalyst
7.0
Adobe Experience Manager
Mobile optimization
Adobe Business Catalyst
8.0
Adobe Experience Manager
Email deliverability
Adobe Business Catalyst
8.2
Adobe Experience Manager
List management
Adobe Business Catalyst
3.3
Adobe Experience Manager
Triggered drip sequences
Adobe Business Catalyst
6.8
Adobe Experience Manager

Lead Management

Adobe Business Catalyst
1.9
Adobe Experience Manager
Lead nurturing
Adobe Business Catalyst
1.9
Adobe Experience Manager
Lead scoring and grading
Adobe Business Catalyst
2.3
Adobe Experience Manager
Data quality management
Adobe Business Catalyst
1.5
Adobe Experience Manager
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Adobe Experience Manager

Campaign Management

Adobe Business Catalyst
2.5
Adobe Experience Manager
Calendaring
Adobe Business Catalyst
2.6
Adobe Experience Manager
Event/webinar marketing
Adobe Business Catalyst
2.4
Adobe Experience Manager

Social Media Marketing

Adobe Business Catalyst
8.2
Adobe Experience Manager
Social sharing and campaigns
Adobe Business Catalyst
7.8
Adobe Experience Manager
Social profile integration
Adobe Business Catalyst
8.6
Adobe Experience Manager

Reporting & Analytics

Adobe Business Catalyst
7.1
Adobe Experience Manager
Dashboards
Adobe Business Catalyst
8.1
Adobe Experience Manager
Standard reports
Adobe Business Catalyst
7.1
Adobe Experience Manager
Custom reports
Adobe Business Catalyst
6.2
Adobe Experience Manager

Platform & Infrastructure

Adobe Business Catalyst
6.3
Adobe Experience Manager
7.7
API
Adobe Business Catalyst
6.7
Adobe Experience Manager
7.5
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Adobe Experience Manager
Customizability
Adobe Business Catalyst
6.1
Adobe Experience Manager
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Adobe Experience Manager
Internationalization / multi-language
Adobe Business Catalyst
Adobe Experience Manager
7.9

Security

Adobe Business Catalyst
Adobe Experience Manager
8.1
Role-based user permissions
Adobe Business Catalyst
Adobe Experience Manager
8.1

Web Content Creation

Adobe Business Catalyst
Adobe Experience Manager
7.1
WYSIWYG editor
Adobe Business Catalyst
Adobe Experience Manager
8.3
Code quality / cleanliness
Adobe Business Catalyst
Adobe Experience Manager
6.9
Admin section
Adobe Business Catalyst
Adobe Experience Manager
7.2
Page templates
Adobe Business Catalyst
Adobe Experience Manager
6.9
Library of website themes
Adobe Business Catalyst
Adobe Experience Manager
5.8
Mobile optimization / responsive design
Adobe Business Catalyst
Adobe Experience Manager
8.0
Publishing workflow
Adobe Business Catalyst
Adobe Experience Manager
7.8
Form generator
Adobe Business Catalyst
Adobe Experience Manager
6.0

Web Content Management

Adobe Business Catalyst
Adobe Experience Manager
6.2
Content taxonomy
Adobe Business Catalyst
Adobe Experience Manager
7.2
SEO support
Adobe Business Catalyst
Adobe Experience Manager
6.9
Bulk management
Adobe Business Catalyst
Adobe Experience Manager
5.4
Availability / breadth of extensions
Adobe Business Catalyst
Adobe Experience Manager
6.5
Community / comment management
Adobe Business Catalyst
Adobe Experience Manager
5.3

Pros

  • Extremely stable platform.
  • Very flexible with the modules and web apps features.
  • The development UI side of the platform makes it very comfortable and easy for front end coding.
Hudsen Smith profile photo
  • Easy content authoring by using drag-n-drop components.
  • Strong workflows support. You can quickly implement review-approve workflows. DAM Workflows can create different renditions of uploaded images by default.. For example create thumbnail image, small image, large image, adding text on image.. all these feature are out of the box
  • OOTB Social integration feature. You can quickly integrate with facebook, pinterest and share your content there.
  • Easy to launch multiple site from source site using live copy feature. You can launch child site from parent site with content subset. For example... for different region of same language you want to launch the site with minimal content.
  • Content fragment, Experience fragment making authors life easy..They can create content in advance that can be used on multiple pages.
  • OOTB integration feature provided for Adobe analytics, Adobe target. Obviously, you need separate license for analytics and target
  • OSGi support. Project can be divided into multiple sub-projects and can be deployed/un-deployed without affecting other deployed projects. Using runmodes, you can impose different configurations for different environments.
  • Easy User management and permission control.
  • Adobe provides OOTB caching plug-in for webserver that can be used to clear cache automatically on content change. You can specify the rule what you want to cache or not.
  • Reporting made easy... DAM asset reports, page reports, click reports are available OOTB..
Sujeet Sharma profile photo

Cons

  • There is a lot of documentation out there, but much of it is out of date or lacking in detail or specificity.
  • The biggest weakness of BC is its support. While the chat feature is good, it has long hold times and staff that is not knowledgeable about the product. I doubt anyone in support has ever even built a site with Business Catalyst before. They need US support centers with actual designers or developers who would be able actually help. It seems like 50% of our support questions should be easy but end up being escalated as a "not for the development team" or never answered.
  • The Admin UI could be more intuitive and the In-Content Editing is very difficult to actually use in practice with a novice client.
John Reitz profile photo
  • It is hard to find people with the skill to develop solutions on AEM.
  • The TouchUI pales in comparison to the features found in the Classic UI. Developers have a hard time implementing solutions in the new Touch UI because the framework is lacking, where as in the Classic UI the framework is more robust. For example there are some out of the box classic UI widgets that allow developers to create key/value pair lists in dialogs. In touch ui that does not exists and developers are forced to implement custom solutions.
  • It is based on open source, so a lot of the code base is out there (except the proprietary AEM stuff, i.e. WCM). This means that between versions of AEM, there are major changes (they are good at backward compatibility however). This could be a good thing, but may be a bad thing if your company is more sensitive to big changes that come hard and fast. There are people out there developing on AEM 6.2, as if it were still AEM 5.6. They don't even know how to take advantage of the new features.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
It really comes down to how much money you are willing to spend (Adobe is more) and the skill set of your developers (Sitecore is .NET vs. Adobe is Java).
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • It allows me to gain more customers by providing a more affordable website solution to them.
Aaron Landry profile photo
  • Positive: Can quickly create and launch marketing campaigns.
  • Negative: Can be expensive to develop custom AEM experiences.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details