60 Ratings
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Score 8 out of 101
Top Rated
159 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Adobe Experience Manager

Out of the box, AEM is great for building simple websites. For more complex websites such as e-commerce and database integrated websites it requires a lot of customization. Due to this, our team does not use AEM for an e-commerce site we support.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Adobe Experience Manager
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
Adobe Experience Manager
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Adobe Experience Manager
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
Adobe Experience Manager
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Adobe Experience Manager
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Adobe Experience Manager
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Adobe Experience Manager
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Adobe Experience Manager
List management
Adobe Business Catalyst (Discontinued)
3.1
Adobe Experience Manager
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Adobe Experience Manager

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Adobe Experience Manager
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Adobe Experience Manager
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Adobe Experience Manager
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Adobe Experience Manager
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Adobe Experience Manager

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
Adobe Experience Manager
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Adobe Experience Manager
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Adobe Experience Manager

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Adobe Experience Manager
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Adobe Experience Manager
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Adobe Experience Manager

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Adobe Experience Manager
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Adobe Experience Manager
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Adobe Experience Manager
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Adobe Experience Manager

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
Adobe Experience Manager
7.7
API
Adobe Business Catalyst (Discontinued)
7.6
Adobe Experience Manager
7.4
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Adobe Experience Manager
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Adobe Experience Manager
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Adobe Experience Manager
Internationalization / multi-language
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
8.0

Security

Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
8.3
Role-based user permissions
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
8.3

Web Content Creation

Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
6.9
WYSIWYG editor
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
7.6
Code quality / cleanliness
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
6.9
Admin section
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
7.5
Page templates
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
6.8
Library of website themes
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
5.4
Mobile optimization / responsive design
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
7.0
Publishing workflow
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
7.4
Form generator
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
6.3

Web Content Management

Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
6.0
Content taxonomy
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
7.0
SEO support
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
6.2
Bulk management
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
6.1
Availability / breadth of extensions
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
5.6
Community / comment management
Adobe Business Catalyst (Discontinued)
Adobe Experience Manager
5.3

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo

Adobe Experience Manager

  • Provides instant access from anywhere with a web connection to content.
  • Enables development and use of large image repository that is well organized, promoting easy reuse and accessibility.
  • Accommodates near-real-time edits/changes; changes are reflected almost instantly, as soon as refreshed.
  • Adobe does a decent job of adding features and support, such as for new file formats (added PNG support, when previously only supported GIF and JPG).
  • User interface reminiscent of Microsoft Word, enabling fast customization.
  • Great way to add Cloud capabilities and content management to your workflow.
  • Easy to learn and use; learning curve minor.
Courtney E. Howard profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • They do not have the ability to create and build custom plug-ins for use on websites.
  • They do not support every payment gateway, they support the major ones, and most others, but if you have some very unusual payment gateway, it might not be supported.
  • The custom web apps were absolutely one of my favorite parts of this system, and it is really a shame that they do not allow them to be used on all tiers of the website, you have to get the web commerce tier to edit and use them.
Jonathan Hodak profile photo

Adobe Experience Manager

  • Components were introduced to reduce the development & authoring time by reusing them. With some clients, it worked very well because they had page structure and content like that. But if you have UI requirements that can not support component re-usability then your life will be difficult. You will end up creating more and more components in the hope that they will be utilized one day some where on some page... Although you can achieve re-usability by creating smaller customizable component but then again it will increase your development time. In a Nutshell, you will not save development time.
  • Osgi was a great concept. AEM Developer used to write the most of business logic in them but due to adaptation of micro-services, now everybody wants to implement business logic in there instead of AEM internal OSGi. If your architecture had micro services then power of Osgi is useless for you, you will just use 10-20% of it which will bring no big value.
  • License of AEM is super costly, not every organization can afford it. Once you have implemented AEM, it will be hard to get rid of it. Getting rid will mean another investment.
  • Like other products, AEM also releases new versions. Upgrades to new versions never happens smoothly. Means organization needs to spend more money to upgrade the servers.
  • You need a big infrastructure to deploy AEM server setup. Each setup needs at least 3 machines, one for author, one for publisher and one for dispatcher. This means spending more money on maintenance.
  • TouchUI is confusing sometimes for everyone i.e business, authors, developers.
Sujeet Sharma profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo

Alternatives Considered

Adobe Business Catalyst (Discontinued)

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo

Adobe Experience Manager

After using Hybris I would love to go back to Adobe CQ. Although we didn't use CQ for an e-commerce it is a lot easier to use and understand compared to Hybris. Adobe CQ has better documentation to figure out how to use it than Hybris does and CQ also has a better UI.
No photo available

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo

Adobe Experience Manager

  • A few clients see no ROI but few are heavily dependent and align on it.. Mixed reviews from clients
Sujeet Sharma profile photo

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison