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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Commerce

    Score8.1 out of 10
    N/AAdobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…N/A

    Drupal

    Score7.1 out of 10
    N/ADrupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A
    Pricing
    Adobe CommerceDrupal
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe CommerceDrupal
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.—
    More Pricing Information
    Community Pulse
    Adobe CommerceDrupal
    Considered Both Products
    Adobe
    Chose Adobe Commerce
    We chose Magento for our e-commerce stores vs. Drupal Commerce because of the ease to set up and the expansive list of features Magento offers. We're glad we partnered with Magento for our clients. Drupal's setup time is too costly to set up for most clients we've talked to and …
    Incentivized
    Open Source
    Chose Drupal
    Drupal is best for complex applications. It is more suitable for large-scale applications. It is more scalable and structured than the competitor. Provides a strong API structure and a Robust headless architecture, making it perfect for progressive web apps. Highly robust, …
    Incentivized
    Chose Drupal
    Drupal requires less to no coding abilities to spin up sites.
    Even if someone is preparing to develop sites that require technical know how then Drupal provides role based systems to seperate developers from content writers.
    Drupal 8 and 9 now have a vast array of plugins. Now …
    Incentivized
    Chose Drupal
    Drupal is certainly a more complex animal, comparatively. But its power lies in its flexibility, extensibility, and stability. And the API is fantastic. There's really nothing else like it.
    Incentivized
    Chose Drupal
    We decided to go with Drupal because of the immense community and library of add on modules available within drupal as well as the availability to customize it and finally the vast availability of developers also helped sway our choice to go with Drupal. Drupal had the best …
    Incentivized
    Chose Drupal
    WordPress, Joomla, Expression Engine, Umbraco, Rails.
    Incentivized
    Chose Drupal
    Drupal has the best community and support system of any other CMS that I have used. Drupal is more flexible from A-Z including installation, building and customizing the CMS. The only other (free) CMS that is close, in my opinion, is Dot Net Nuke.
    Incentivized
    Chose Drupal
    It came down to budget which is why we normally target Drupal for small to mid-sized engagements.
    Incentivized
    Chose Drupal
    Drupal is better than all of these other products 10 times over simply because you can do anything that those other products can do and so much more. You'd need a combination of those products to do what Drupal can do all on its own. Each of those products have inherent …
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    28 Answers
    76%
    Would buy again
    13 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    24 Answers
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    30 Answers
    76%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    23 Answers
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    73%
    Implementation went as expected
    19 Answers
    87%
    Implementation went as expected
    13 Answers
    Features
    Adobe CommerceDrupal
    Online Storefront
    Comparison of Online Storefront features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    7.3
    60 Ratings
    7% below category average
    Drupal
    -
    Ratings
    Product catalog & listings8.459 Ratings00 Ratings
    Product management8.260 Ratings00 Ratings
    Bulk product upload6.543 Ratings00 Ratings
    Branding7.456 Ratings00 Ratings
    Mobile storefront7.257 Ratings00 Ratings
    Product variations6.545 Ratings00 Ratings
    Website integration7.245 Ratings00 Ratings
    Visual customization7.460 Ratings00 Ratings
    CMS7.357 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    8.1
    56 Ratings
    6% above category average
    Drupal
    -
    Ratings
    Abandoned cart recovery8.350 Ratings00 Ratings
    Checkout user experience7.857 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    8.5
    56 Ratings
    2% above category average
    Drupal
    -
    Ratings
    eCommerce security8.557 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    7.5
    56 Ratings
    3% below category average
    Drupal
    -
    Ratings
    Promotions & discounts8.057 Ratings00 Ratings
    Personalized recommendations6.639 Ratings00 Ratings
    SEO8.051 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    8.1
    58 Ratings
    1% above category average
    Drupal
    -
    Ratings
    Multi-site management8.451 Ratings00 Ratings
    Order processing8.456 Ratings00 Ratings
    Inventory management8.257 Ratings00 Ratings
    Shipping8.154 Ratings00 Ratings
    Custom functionality7.658 Ratings00 Ratings
    Security
    Comparison of Security features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    -
    Ratings
    Drupal
    8.3
    74 Ratings
    1% above category average
    Role-based user permissions00 Ratings8.374 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    -
    Ratings
    Drupal
    7.8
    69 Ratings
    0% below category average
    API00 Ratings7.464 Ratings
    Internationalization / multi-language00 Ratings8.260 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    -
    Ratings
    Drupal
    6.5
    78 Ratings
    19% below category average
    WYSIWYG editor00 Ratings6.371 Ratings
    Code quality / cleanliness00 Ratings8.275 Ratings
    Admin section00 Ratings7.078 Ratings
    Page templates00 Ratings5.677 Ratings
    Library of website themes00 Ratings5.568 Ratings
    Mobile optimization / responsive design00 Ratings6.572 Ratings
    Publishing workflow00 Ratings6.776 Ratings
    Form generator00 Ratings6.672 Ratings
    Web Content Management
    Comparison of Web Content Management features of Adobe Commerce and Drupal
    Feature
    Adobe Commerce
    -
    Ratings
    Drupal
    6.6
    77 Ratings
    13% below category average
    Content taxonomy00 Ratings6.971 Ratings
    SEO support00 Ratings6.472 Ratings
    Bulk management00 Ratings6.467 Ratings
    Availability / breadth of extensions00 Ratings6.670 Ratings
    Community / comment management00 Ratings6.869 Ratings
    Best Alternatives
    Adobe CommerceDrupal
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe CommerceDrupal
    Likelihood to Recommend
    8.2
    (70 ratings)
    6.8
    (87 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    1.0
    (19 ratings)
    Usability
    7.9
    (30 ratings)
    6.9
    (20 ratings)
    Availability
    10.0
    (2 ratings)
    9.7
    (3 ratings)
    Performance
    9.0
    (1 ratings)
    8.9
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.0
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    6.0
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    5.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Adobe CommerceDrupal
    Likelihood to Recommend
    Adobe
    Primarily B2C focused, I think that the B2B features are increasing but the core focus of the platform (and Magento) is really consumer-based. That said, if you are looking for the fastest time to market with minimal investment option then Adobe Commerce is likely not the option that 9 out of 10 people would opt for nowadays.
    Incentivized
    Read full review
    Open Source
    If you want to set up a basic Not For Profit (NFP) Membership system and content base, Word Press is easier than Drupal. However, if you have specific needs that require a fair bit of customisation then Drupal is the best CRM available. If the webmaster is confident with PHP and SQL, Drupal allows a lot of creativity.
    Incentivized
    Read full review
    Pros
    Adobe
    • The ease of use with page builder requiring no developer skills to maintain most of our pages.
    • The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful.
    • Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost.
    Incentivized
    Read full review
    Open Source
    • Drag and drop functionality is easy to use
    • Easy to switch between straight text and HTML content
    • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
    • Solid user experience where it's clear how to navigate the platform
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers.
    • Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations.
    • Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time.
    Incentivized
    Read full review
    Open Source
    • This is not an easy CMS to work with if you don't have a good understanding of website development. It isn't "plug-and-play" like Wordpress or Shopify.
    • Over time, doing major updates to the system can be taxing, especially if you aren't well-versed enough in doing system updates in line with your "child" theme and code.
    • The CMS can become somewhat cumbersome with server resources if not carefully optimized while you build and customize it to your liking.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It has the best overall price point. It is super cheap and the connection between our ERP system is unmatched by any other Ecommerce sites we have talked with. We honestly can't get this level of complex customization without having to spend a fortune somewhere else. It is able to do everything we need it to do for the right price.
    Incentivized
    Read full review
    Open Source
    The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
    Read full review
    Usability
    Adobe
    Being unable to store quotes for later was annoying. People called up expecting to pay there and then, and having to place them on hold whilst you added items to the basket and input all their customer information in was annoying for them and us, making us look unprofessional.
    Incentivized
    Read full review
    Open Source
    As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Open Source
    Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
    Read full review
    Performance
    Adobe
    No answers on this topic
    Open Source
    Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
    Incentivized
    Read full review
    Support Rating
    Adobe
    The technical service was impeccable. They were on point and were very knowledgeable.
    Read full review
    Open Source
    As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    No answers on this topic
    Open Source
    I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
    Read full review
    Online Training
    Adobe
    Great value for an flexible, open source platform.
    Read full review
    Open Source
    The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    Open Source
    Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages.
    Incentivized
    Read full review
    Open Source
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
    Incentivized
    Read full review
    Scalability
    Adobe
    No answers on this topic
    Open Source
    Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level
    • Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business.
    • Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business.
    Incentivized
    Read full review
    Open Source
    • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
    • It has become much much faster and easier for us to launch a new project due to reusability
    • Configuration management in Drupal helps greatly with CI/CD, saves us costs
    Read full review
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