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comScore Digital Analytix (discontinued) vs. Influ2 vs. Salesforce Agentforce Marketing

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    comScore Digital Analytix (discontinued)

    Score9.8 out of 10
    N/AcomScore's Digital Analytix Enterprise (DAX) product was acquired by Adobe in 2015 largely for its European customer base, with the goal of migrating former DAX customers to the Adobe Analytics cloud. Thus, DAX is no longer available.N/A

    Influ2

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Influ2 is a first person-based marketing platform, presenting a new approach to account-based marketing. The solution enables B2B marketers to target chosen decision-makers, capture their intent, and track engagement at the individual level. The company boasts 75+ enterprise and medium-sized clients globally, including Fortune 500 B2B enterprises such as NVIDIA, Capgemini, and Episerver. Influ2 runs offices in NY and CA, with 50+ employees on board. Influ2 platform allows users…N/A

    Agentforce Marketing

    Score7.6 out of 10
    N/AMarketing Cloud is a cloud-based digital marketing platform, used by marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Pricing
    comScore Digital Analytix (discontinued)Influ2Agentforce Marketing
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Offerings
    Pricing Offerings
    comScore Digital Analytix (discontinued)Influ2Agentforce Marketing
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Pricing is based on the number of people targeted by a client.—
    More Pricing Information
    Community Pulse
    comScore Digital Analytix (discontinued)Influ2Agentforce Marketing
    Considered Multiple Products
    Discontinued Products
    No answer on this topic
    Influ2
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    88%
    Would buy again
    84 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    89%
    Delivers good value for the price
    72 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    93%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    58 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    84%
    Implementation went as expected
    54 Answers
    Features
    comScore Digital Analytix (discontinued)Influ2Agentforce Marketing
    Engagement
    Comparison of Engagement features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    8.9
    2 Ratings
    20% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Automated routing and prioritization00 Ratings10.01 Ratings00 Ratings
    Customer interaction histories00 Ratings7.31 Ratings00 Ratings
    Engagement data tracking00 Ratings9.62 Ratings00 Ratings
    Ad Campaigns
    Comparison of Ad Campaigns features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    9.7
    2 Ratings
    30% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Ad campaign creation00 Ratings9.72 Ratings00 Ratings
    Display advertising00 Ratings10.01 Ratings00 Ratings
    Social advertising00 Ratings9.72 Ratings00 Ratings
    Ad reporting and analytics00 Ratings9.32 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    10.0
    1 Ratings
    34% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Behavioral visitor segmentation00 Ratings10.01 Ratings00 Ratings
    ABM sales intelligence00 Ratings10.01 Ratings00 Ratings
    ABM Integrations
    Comparison of ABM Integrations features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    10.0
    1 Ratings
    29% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Automated workflow & orchestration00 Ratings10.01 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    171 Ratings
    6% below category average
    WYSIWYG email editor00 Ratings00 Ratings7.4122 Ratings
    Dynamic content00 Ratings00 Ratings8.2153 Ratings
    Ability to test dynamic content00 Ratings00 Ratings6.3112 Ratings
    Landing pages00 Ratings00 Ratings7.6121 Ratings
    A/B testing00 Ratings00 Ratings7.0151 Ratings
    Mobile optimization00 Ratings00 Ratings6.7111 Ratings
    Email deliverability reporting00 Ratings00 Ratings7.2132 Ratings
    List management00 Ratings00 Ratings8.1129 Ratings
    Triggered drip sequences00 Ratings00 Ratings7.295 Ratings
    Lead Management
    Comparison of Lead Management features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    -
    Ratings
    Salesforce Agentforce Marketing
    8.1
    124 Ratings
    2% above category average
    Lead nurturing automation00 Ratings00 Ratings8.9109 Ratings
    Lead scoring and grading00 Ratings00 Ratings8.1110 Ratings
    Data quality management00 Ratings00 Ratings7.3116 Ratings
    Automated sales alerts and tasks00 Ratings00 Ratings8.2101 Ratings
    Campaign Management
    Comparison of Campaign Management features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    114 Ratings
    3% below category average
    Calendaring00 Ratings00 Ratings7.3103 Ratings
    Event/webinar marketing00 Ratings00 Ratings7.497 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    -
    Ratings
    Salesforce Agentforce Marketing
    7.4
    88 Ratings
    2% below category average
    Social sharing and campaigns00 Ratings00 Ratings7.283 Ratings
    Social profile integration00 Ratings00 Ratings7.539 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    1% above category average
    Dashboards00 Ratings00 Ratings8.1118 Ratings
    Standard reports00 Ratings00 Ratings7.3123 Ratings
    Custom reports00 Ratings00 Ratings7.2100 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of comScore Digital Analytix (discontinued) and Influ2 and Salesforce Agentforce Marketing
    Feature
    comScore Digital Analytix (discontinued)
    -
    Ratings
    Influ2
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    0% below category average
    API00 Ratings00 Ratings6.790 Ratings
    Role-based workflow & approvals00 Ratings00 Ratings6.689 Ratings
    Customizability00 Ratings00 Ratings6.8111 Ratings
    Integration with Salesforce.com00 Ratings00 Ratings7.6113 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings00 Ratings8.914 Ratings
    Integration with SugarCRM00 Ratings00 Ratings8.711 Ratings
    Third-party software integrations00 Ratings00 Ratings7.624 Ratings
    Best Alternatives
    comScore Digital Analytix (discontinued)Influ2Agentforce Marketing
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Terminus ABM Platform
    Score8 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Lead Forensics
    Score9 out of 10
    Terminus ABM Platform
    Score8 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    6sense
    Score8.4 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    comScore Digital Analytix (discontinued)Influ2Agentforce Marketing
    Likelihood to Recommend
    8.7
    (5 ratings)
    9.7
    (4 ratings)
    8.2
    (329 ratings)
    Likelihood to Renew
    6.3
    (5 ratings)
    -
    (0 ratings)
    8.1
    (114 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    8.5
    (37 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (11 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.6
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    3.0
    (17 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    7.5
    (40 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (3 ratings)
    User Testimonials
    comScore Digital Analytix (discontinued)Influ2Agentforce Marketing
    Likelihood to Recommend
    Discontinued Products
    DAx has the features, very advanced features (mentioned later) that a power user needs, and is highly customizable, but doesn't require software or hardware ownership. For those capabilities that are not currently there, the customer reporting team often finds a workable solution that we can present to our client.
    For the more basic users and executives, the dashboard often meets their needs; else the report tab can help with quick access to metrics that have already been built by analysts.
    Lastly, the level of complex analysis in the tool still impresses. You can analyze web events at the event level, visit level and visitor level. You can apply filters at the report level (for all three - event, visit and visitor) or metric level (again for all three levels). On top of that, they have a concept of scope and rules which, combined with the 3 levels, can really allow a power analyst to ask just about any question and get an answer.
    Read full review
    Influ2
    We’ve seen a huge engagement boost in our person-based campaigns, compared to traditional ABM campaigns.
    Incentivized
    Read full review
    Salesforce
    I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • DAx has a really flexible user interface and if implemented correctly has the potential for great reporting.
    • StreamSense is an excellent video counting add on for DAx. Gets very granular data.
    • The virtual sites concept really makes segmenting data very efficient and logical.
    Read full review
    Influ2
    • We only spend money on targeting relevant people, our decision makers
    • We get to see who is engaging with our content and identify engaged prospects that our sales should go after
    • We had a noticeable drop of CPL under the guidance of Influ2 customer success
    Incentivized
    Read full review
    Salesforce
    • Filter relevant content so you can priorize those that are more relevant and resolve it first
    • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
    • Configure automation rules to order the work of those who must interact with the customer
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • While I know they are making strides in this area, Digital Analytix is definitely built with power users in mind. The learning curve can be steep.
    • Because the platform is non-restrictive in terms of label/variable naming, power users need to have intimate knowledge of their schema in order to build reports on their custom variables.
    Read full review
    Influ2
    • No integration with Mailchimp.
    Incentivized
    Read full review
    Salesforce
    • The email builder does not offer any way to catch/check bugs across different email service providers
    • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
    • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
    • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    My company does not utilize Digital Analytix for our own service, we simply provide professional services for it. As such, I can't really answer this question in a meaningful way.
    Read full review
    Influ2
    No answers on this topic
    Salesforce
    As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
    Read full review
    Alternatives Considered
    Discontinued Products
    I have proficiency with Google, Adobe and IBM (formerly Unica's) enterprise offerings. For companies primarily interested in basic reporting, managing a lot of users with very similar needs, and who don't necessarily have the in-house manpower or expertise to build a lot of reporting from scratch Google and Adobe's offerings can typically be safer choices. comScore and Unica offer a more advanced, analyst friendly tool that can be essential for targeted marketing and for a more flexible implementation and can still do all the things that their competitors can do - if you're satisfied with the learning curve for basic users, the advanced capabilities of comScore make this a very worthwhile tool for a digital business.
    Read full review
    Influ2
    When talking about specifically ABM INFLU2 ranks on first for me as it is easy to use and setup in accordance with other software. Also the leads generated are quality leads. Each campaign can be personalized and reports of each campaign give a detailed idea of how the campaign has performed.
    Incentivized
    Read full review
    Salesforce
    We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    was not involved with this part but i have not heard about clompaints
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Influ2
    No answers on this topic
    Salesforce
    Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I have confidence that current and future content will be captured accurately.
    Read full review
    Influ2
    • We are using Influ2 to generate demand, identify the most engaged contacts from the target audience and pass them to sales. Since we offer a variety of products, Influ2 also lets us identify buyer intent in a particular product and reach out to the prospect with the right value.
    Incentivized
    Read full review
    Salesforce
    • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
    • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
    • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
    Incentivized
    Read full review
    ScreenShots

    Influ2 Screenshots

    Screenshot of Building a custom audience.
Audiences are created by criteria or by uploading a list as a file, or by simply connecting a CRM systemScreenshot of Reviewing the audience.
The list can be viewed and any edits can be applied as needed.Screenshot of Uploading banners.
Banners in required dimensions can be added, and will be placed across Google Ads, LinkedIn, Facebook, Twitter, Yahoo, and other platforms.Screenshot of Uploading videos.
Videos in required dimensions can be added and will be shared across media platforms.Screenshot of Tracking engagement across all the campaigns.
Impressions, clicks, and visits of every person that has been reached across all the campaigns are tracked.Screenshot of Campaign performance.
Campaign engagements are monitored from a dashboard.

    Agentforce Marketing Screenshots

    Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.