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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Connect

    Score7 out of 10
    N/AAdobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

    $50

    per host/per month

    Google Hangouts (Classic)

    Score8.2 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    Adobe ConnectGoogle Hangouts (Classic)
    Editions & Modules
    Meetings
    $50
    per host/per month
    Webinars & Learning
    $130
    per host/per month
    Small Meetings
    Free
    Forever free for up to 3 participants
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe ConnectGoogle Hangouts (Classic)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe ConnectGoogle Hangouts (Classic)
    Considered Both Products
    Adobe
    Chose Adobe Connect
    Adobe Connect was the tool we used because we could record sessions and share files within the meetings themselves. Both Adobe Connect and Google Hangouts allow you to share your screen, but you have to connect with the person on Google Hangouts first. With Adobe Connect, you …
    Incentivized
    Chose Adobe Connect
    Adobe Connect is among the more robust and feature rich tools available. I don’t think any of the other tools match that. If it fits your needs, you can’t beat it. If you just need more simple capabilities, there are probably easier and better options for basic use. It has a …
    Incentivized
    Chose Adobe Connect
    I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's …
    Incentivized
    Chose Adobe Connect
    All the listed software are better than Adobe Connect in their own specialized functions, but Adobe has more functions than the listed software (Adobe provides a one-stop shop).
    Incentivized
    Chose Adobe Connect
    Adobe Connect offers best visual appearance and user accessibility other than the fact that is uses Adobe Flash which some web browsers have threatened to ban. I really miss the persistent meeting rooms of Adobe Connect Meeting and as a meeting host this is the very best system …
    Incentivized
    Chose Adobe Connect
    RVIBE is platform agnostic so we know and use any and all virtual platforms depending on our clients requirements. Platforms like WebEx, GoToMeeting, Zoom, Blue Jeans, On24, Skype, Google Hangouts, Lync, Wiggio, ect all have similar options and their own niches in the virtual …
    Incentivized
    Chose Adobe Connect
    BB Collaborate used to have a horrific UI, now that has improved but the functions aren't there yet.
    In demoing the tool and Blackboard World 2015 it seemed very unstable.
    Incentivized
    Discontinued Products
    Chose Google Hangouts (Classic)
    Google Hangout is very comparable to Zoom video conference tool.
    Incentivized
    Key User Insights
    Would buy again
    76%
    Would buy again
    25 Answers
    83%
    Would buy again
    44 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    20 Answers
    98%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    29 Answers
    89%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    17 Answers
    91%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    Adobe ConnectGoogle Hangouts (Classic)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    7.7
    66 Ratings
    3% below category average
    Google Hangouts (Classic)
    -
    Ratings
    High quality audio8.065 Ratings00 Ratings
    High quality video7.065 Ratings00 Ratings
    Low bandwidth requirements6.855 Ratings00 Ratings
    Mobile support9.042 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    7.5
    65 Ratings
    6% below category average
    Google Hangouts (Classic)
    -
    Ratings
    Desktop sharing7.065 Ratings00 Ratings
    Whiteboards8.055 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    5.6
    66 Ratings
    38% below category average
    Google Hangouts (Classic)
    -
    Ratings
    Calendar integration6.042 Ratings00 Ratings
    Meeting initiation5.057 Ratings00 Ratings
    Integrates with social media4.029 Ratings00 Ratings
    Record meetings / events6.061 Ratings00 Ratings
    Slideshows7.052 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    6.7
    65 Ratings
    19% below category average
    Google Hangouts (Classic)
    -
    Ratings
    Live chat7.063 Ratings00 Ratings
    Audience polling7.056 Ratings00 Ratings
    Q&A6.053 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    8.4
    61 Ratings
    4% above category average
    Google Hangouts (Classic)
    -
    Ratings
    User authentication7.953 Ratings00 Ratings
    Participant roles & permissions8.061 Ratings00 Ratings
    Confidential attendee list9.348 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    6.5
    1 Ratings
    12% below category average
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Video conferencing8.01 Ratings9.079 Ratings
    Audio conferencing7.01 Ratings9.079 Ratings
    Video screen sharing8.01 Ratings7.148 Ratings
    Instant messaging3.01 Ratings9.052 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    -
    Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    24% below category average
    Hosted PBX00 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Directory of employee names00 Ratings3.045 Ratings
    Call Management
    Comparison of Call Management features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Answering rules00 Ratings8.033 Ratings
    Call recording00 Ratings7.937 Ratings
    Call park00 Ratings7.018 Ratings
    Call screening00 Ratings9.036 Ratings
    Message alerts00 Ratings8.058 Ratings
    Mobile apps
    Comparison of Mobile apps features of Adobe Connect and Google Hangouts (Classic)
    Feature
    Adobe Connect
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Mobile app for iOS00 Ratings8.173 Ratings
    Mobile app for Android00 Ratings8.071 Ratings
    Best Alternatives
    Adobe ConnectGoogle Hangouts (Classic)
    Small Businesses
    ClickMeeting
    Score9.6 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    JioMeet
    Score9.9 out of 10
    Nextiva
    Score8.5 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe ConnectGoogle Hangouts (Classic)
    Likelihood to Recommend
    5.5
    (94 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    10.0
    (27 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (38 ratings)
    8.0
    (7 ratings)
    Availability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (31 ratings)
    8.0
    (36 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe ConnectGoogle Hangouts (Classic)
    Likelihood to Recommend
    Adobe
    Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
    Incentivized
    Read full review
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Pros
    Adobe
    • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
    • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
    • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
    • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
    Incentivized
    Read full review
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Cons
    Adobe
    • Nonetheless, Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee.
    • Besides, Adobe Connect has no certification management, which is essential in the current education or training field.
    • Lastly, Adobe Connect has no offline editing tool, hence, when the internet connection is not there, many things can not be conducted effectively.
    Incentivized
    Read full review
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Adobe
    I gave it a 6 because it does have lots of functionality, has a strong brand and reputation following, etc. but it does have its glitches and experiences with low bandwidth issues. I believe it has more features than my organization fully leverages, so some of those pieces haven't been explored yet. But there are opportunities for improvement in their online resource support, stability at high usages as well.
    Incentivized
    Read full review
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Support Rating
    Adobe
    The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
    Incentivized
    Read full review
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Online Training
    Adobe
    The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Adobe
    Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Adobe
    Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
    Incentivized
    Read full review
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
    • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
    • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
    Incentivized
    Read full review
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    ScreenShots