What users are saying about

Adobe Connect

281 Ratings

Join.me

Top Rated
399 Ratings

Adobe Connect

281 Ratings
Score 7.5 out of 101

Join.me

Top Rated
399 Ratings
Score 7.6 out of 101

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Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

Join.me

I think Join.me on it's own probably works a lot better than how I use it in conjunction with DocSend which is not great (we plan on switching vendors once our contract is up because of this). It is great because it allows you a lot of personalization and flexibility with your meeting room. Don't use it with DocSend- it is unreliable
Lindsey Stevens profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
Join.me
7.0
High quality audio
Adobe Connect
7.9
Join.me
6.8
High quality video
Adobe Connect
7.0
Join.me
7.8
Low bandwidth requirements
Adobe Connect
5.4
Join.me
6.2
Mobile support
Adobe Connect
5.7
Join.me
7.2

Screen Sharing

Adobe Connect
8.8
Join.me
7.6
Desktop sharing
Adobe Connect
8.8
Join.me
8.5
Whiteboards
Adobe Connect
8.8
Join.me
6.7

Online Meetings / Events

Adobe Connect
8.0
Join.me
7.2
Calendar integration
Adobe Connect
7.9
Join.me
8.4
Meeting initiation
Adobe Connect
7.6
Join.me
7.4
Integrates with social media
Adobe Connect
7.0
Join.me
6.6
Record meetings / events
Adobe Connect
8.5
Join.me
7.0
Slideshows
Adobe Connect
8.9
Join.me
6.7

Online Events Collaboration

Adobe Connect
9.1
Join.me
7.0
Live chat
Adobe Connect
9.2
Join.me
8.1
Audience polling
Adobe Connect
9.7
Join.me
5.5
Q&A
Adobe Connect
8.6
Join.me
7.4

Online Events Security

Adobe Connect
8.6
Join.me
6.9
User authentication
Adobe Connect
8.4
Join.me
6.8
Participant roles & permissions
Adobe Connect
8.3
Join.me
7.4
Confidential attendee list
Adobe Connect
9.2
Join.me
6.4

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • It is easy to access and use with just a couple of clicks.
  • No large plugin installation needed like some other utilities (such as GoToMeeting). Quick download and launch.
  • Typically, the UI is very responsive with screen sharing.
Chris Whisonant profile photo

Cons

  • Upload of Presentations: There seems to be a problem with the uploading of PowerPoint presentations at times. This results in multiple test, converting into PDFs, changing it up for the best results. This is because there are times when the images are lost, slides are missing or other small things.
  • Sound Issues: There have been instances where our out-of-house guest speaker has not been able to hear us (being the host). This resulted in a lot of typing back and forth between people. Also, there are times when there the is a lot of echoing in the room, so testing is absolutely recommended.
  • Reporting on Attendees: There should be a way to ensure that all email address are collected to show to the host who attended. At times, participants use fake name, abbreviations, and so forth. So this means that it can be very time consuming to review at the end. Plus, we use Marketo for the follow-up activities and Adobe does not transmit the right statuses, so this requires a manual fix at times. More time being taken.
  • New release of product features: It has taken a long time to get video recordings to be converted into MP4, which now can be done.
Bjørn Erik Ekstrøm profile photo
  • I usually use Join.me when on the actual phone with a person. I've tried a couple of times using the call-in phone number and had issues hearing the other person, but that could be due to the other person's computer setup.
  • Join.me has a Chrome browser extension, but they don't have a Chromebook specific app for my Chromebook. My laptop is a Chromebook and I use it enough where I would have liked to get on a conference with a client to no avail. This is very frustrating as there are a lot of Chromebooks being sold.
  • The pricing shows how much per month, but the * says: "*Amount shown is price per month and billed on an annual per user basis."
  • Now sure why software does that. Just give me a yearly price.
Will Paccione profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
The only reason I would see us renewing our contract is once again pricing, but also fear of switching. We cannot be certain that we won't encounter the same reliability, communication, and complexity issues we've experiences with the Adobe Connect software. I think this holds us back from switching, but ultimately, because of the vast and varied problems we've experienced with the platform, I do not believe we should or will renew our contract with Adobe Connect.
Ellie Kemmeter profile photo
Join.me9.6
Based on 4 answers
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
No photo available

Usability

Adobe Connect9.0
Based on 5 answers
It's the easiest to use of all the major players in this space
Gordon Lam profile photo
Join.me9.5
Based on 2 answers
As mentioned, it's super simple to start using!
Chris Whisonant profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
Join.me9.0
Based on 2 answers
Thankfully, I have not had to reach out to support. The product just works well when we use it. If there is an issue, it is generally more related to the remote user's computer rather than join.me itself.
Chris Whisonant profile photo

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
Join.me10.0
Based on 2 answers
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Chris Whisonant profile photo

Alternatives Considered

We use both and I personaly feel Adobe might take over in the medium term since it has a more complete package and it is cheaper.
No photo available
I used Join.me, as I believe I found a coupon for it when I originally started so it wasn't too expensive. I know I compared it to GoToMeeting and it was less expensive than that. I also believe you get more for your dollar with Join.me when comparing the feature list. I think there's a version of Crankwheel that may suit me as I'm always looking.
Will Paccione profile photo

Return on Investment

  • Adobe connect has helped address travel time and costs. This has positively impacted our business objectives.
  • Adobe connect does not have a per user fee. This is helpful when doing informational webinars for users across the state.
  • The content management area has helped with server costs and information sharing.
Michael Martinez profile photo
  • Teams collaborate efficiently, particularly when traveling or telecommuting.
  • Recording capabilities are an excellent feature for training activities that can be viewed afterwards.
  • Clients appreciate the permanent link and recognizable name for repeat meetings, easy to remember.
Gil Lopez CTS ING profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Join.me

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details