What users are saying about
Top Rated
331 Ratings
22 Ratings
Top Rated
331 Ratings
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Score 7.6 out of 100
22 Ratings
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Score 9 out of 100

Likelihood to Recommend

Adobe Connect

If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Laura Gillenwater | TrustRadius Reviewer

Whereby

Whereby is great for small teams of a dozen or fewer employees, especially remote teams. In a larger corporate environment, it's probably less useful. However, even for enterprise users, it might be very helpful for departments where employees are spread out over multiple locations or that utilize a lot of freelancers or remote workers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.6
Whereby
7.9
High quality audio
Adobe Connect
8.0
Whereby
8.2
High quality video
Adobe Connect
7.8
Whereby
8.5
Low bandwidth requirements
Adobe Connect
7.1
Whereby
7.9
Mobile support
Adobe Connect
7.6
Whereby
7.1

Screen Sharing

Adobe Connect
8.8
Whereby
7.5
Desktop sharing
Adobe Connect
8.7
Whereby
8.7
Whiteboards
Adobe Connect
8.9
Whereby
6.2

Online Meetings / Events

Adobe Connect
7.9
Whereby
8.1
Calendar integration
Adobe Connect
7.9
Whereby
6.6
Meeting initiation
Adobe Connect
8.1
Whereby
9.2
Integrates with social media
Adobe Connect
6.0
Whereby
9.1
Record meetings / events
Adobe Connect
8.4
Whereby
7.3
Slideshows
Adobe Connect
9.0
Whereby
8.3

Online Events Collaboration

Adobe Connect
9.0
Whereby
8.0
Live chat
Adobe Connect
9.0
Whereby
8.0
Audience polling
Adobe Connect
9.0
Whereby
7.0
Q&A
Adobe Connect
9.1
Whereby
9.0

Online Events Security

Adobe Connect
8.4
Whereby
7.2
User authentication
Adobe Connect
8.5
Whereby
6.9
Participant roles & permissions
Adobe Connect
8.7
Whereby
6.8
Confidential attendee list
Adobe Connect
8.1
Whereby
8.0

Pros

Adobe Connect

  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
Anonymous | TrustRadius Reviewer

Whereby

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
Hernán Silva | TrustRadius Reviewer

Cons

Adobe Connect

  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Doreen Giles | TrustRadius Reviewer

Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
Michael Ball-Marian | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Whereby

Whereby 3.6
Based on 1 answer
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva | TrustRadius Reviewer

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

Whereby

Whereby 9.1
Based on 1 answer
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva | TrustRadius Reviewer

Support Rating

Adobe Connect

Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.
Anonymous | TrustRadius Reviewer

Whereby

Whereby 7.5
Based on 9 answers
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Alvin Landicho | TrustRadius Reviewer

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Whereby

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 8 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Whereby

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Shannon Davis | TrustRadius Reviewer

Whereby

You're able to create unique links for people to join and use words and phrases in the link for the invite. I think that helps you with branding yourself as a company. On Google Hangouts we're not able to do something like this, which is why I appreciate Whereby and being able to connect in that way.
Michelle Sexton | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Shauna Stermer | TrustRadius Reviewer

Whereby

  • It has made it easy to connect with international clients as well as overseas friends.
  • It is a very professional looking setup and gives a good impression that you are businesslike and professional.
John Flett | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Connect Editions & Modules

Additional Pricing Details

Whereby

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Whereby Editions & Modules

Edition
Free$01
Pro$9.991
Business$59.99 and up2
  1. per user
  2. per user/room
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Adobe Connect
7.9
Whereby
9.2

Likelihood to Renew

Adobe Connect
10.0
Whereby
3.6

Usability

Adobe Connect
9.0
Whereby
9.1

Reliability and Availability

Adobe Connect
5.5
Whereby

Support Rating

Adobe Connect
7.0
Whereby
7.5

Online Training

Adobe Connect
7.5
Whereby

Implementation Rating

Adobe Connect
7.9
Whereby

Scalability

Adobe Connect
5.0
Whereby

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