What users are saying about

Adobe Connect

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Top Rated
293 Ratings
15 Ratings

Adobe Connect

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Top Rated
293 Ratings
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Score 7.7 out of 101
15 Ratings
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Score 6.5 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

WizIQ LMS

Mails from WizIQ Online Academy Builder very often land in spam, for our students/corporate trainees. While this may not be something WizIQ Online Academy Builder can do much about, it is a genuine issue since we need to keep resending mails till people manage to retrieve it from their spam folders.
Rukmini Iyer profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
WizIQ LMS
High quality audio
Adobe Connect
8.1
WizIQ LMS
High quality video
Adobe Connect
7.6
WizIQ LMS
Low bandwidth requirements
Adobe Connect
5.9
WizIQ LMS
Mobile support
Adobe Connect
6.0
WizIQ LMS

Screen Sharing

Adobe Connect
8.8
WizIQ LMS
Desktop sharing
Adobe Connect
8.8
WizIQ LMS
Whiteboards
Adobe Connect
8.7
WizIQ LMS

Online Meetings / Events

Adobe Connect
8.3
WizIQ LMS
Calendar integration
Adobe Connect
8.3
WizIQ LMS
Meeting initiation
Adobe Connect
8.0
WizIQ LMS
Integrates with social media
Adobe Connect
7.7
WizIQ LMS
Record meetings / events
Adobe Connect
8.8
WizIQ LMS
Slideshows
Adobe Connect
8.9
WizIQ LMS

Online Events Collaboration

Adobe Connect
8.9
WizIQ LMS
Live chat
Adobe Connect
9.0
WizIQ LMS
Audience polling
Adobe Connect
9.2
WizIQ LMS
Q&A
Adobe Connect
8.5
WizIQ LMS

Online Events Security

Adobe Connect
8.6
WizIQ LMS
User authentication
Adobe Connect
8.4
WizIQ LMS
Participant roles & permissions
Adobe Connect
8.5
WizIQ LMS
Confidential attendee list
Adobe Connect
9.0
WizIQ LMS

Learning Management

Adobe Connect
WizIQ LMS
6.8
Course authoring
Adobe Connect
WizIQ LMS
8.0
Course catalog or library
Adobe Connect
WizIQ LMS
2.0
Player/Portal
Adobe Connect
WizIQ LMS
7.0
Learning content
Adobe Connect
WizIQ LMS
8.0
Mobile friendly
Adobe Connect
WizIQ LMS
5.0
Progress tracking & certifications
Adobe Connect
WizIQ LMS
7.0
Assignments
Adobe Connect
WizIQ LMS
9.0
Compliance management
Adobe Connect
WizIQ LMS
8.0
Learning administration
Adobe Connect
WizIQ LMS
8.0
Learning reporting & analytics
Adobe Connect
WizIQ LMS
8.0
Social learning
Adobe Connect
WizIQ LMS
5.0

Pros

  • Rearranging of room: When hosting a large presentation (of more than 300), the room can easily be converted into a customized-room or break-out session for example with ease.
  • Preparation of Rooms: You are able to prepare a presentation before hand, where all questions can be created for a poll, notes are created for yourself, presentations uploaded and tested, and also a test of the sound. This helps to ensure that all facets are in working order and ready-to-go!
  • Switch & Assigning of roles: It is very easy to switch between presenters, assign new presenters, upgrade viewers, and so forth.
  • Multi-cam views: It is great that there can be multiple web-cams from presenters used at once. I believe the limit is 4, or at least this is the most that we have tried.
  • Emailing of Chat transcript: You can easily send yourself a copy of the chat, which goes to the registered admin of the room.
Bjørn Erik Ekstrøm profile photo
  • WizIQ provides a well-structured report including the rank of a learner.
  • The teacher can also log in as a learner to explore the other teacher's course.
  • One time uploaded resource can be used multiple times for developing a new course.
  • Course Instructor will get a notification when a learner enrolls in the course.
  • It provides completion status by which we can identify in which stage the common learner is facing difficulties.
  • It supports various types of contents formats like .ppt, .pdf, .mp4 and many more.
ayush dwivedi profile photo

Cons

  • Upload of Presentations: There seems to be a problem with the uploading of PowerPoint presentations at times. This results in multiple test, converting into PDFs, changing it up for the best results. This is because there are times when the images are lost, slides are missing or other small things.
  • Sound Issues: There have been instances where our out-of-house guest speaker has not been able to hear us (being the host). This resulted in a lot of typing back and forth between people. Also, there are times when there the is a lot of echoing in the room, so testing is absolutely recommended.
  • Reporting on Attendees: There should be a way to ensure that all email address are collected to show to the host who attended. At times, participants use fake name, abbreviations, and so forth. So this means that it can be very time consuming to review at the end. Plus, we use Marketo for the follow-up activities and Adobe does not transmit the right statuses, so this requires a manual fix at times. More time being taken.
  • New release of product features: It has taken a long time to get video recordings to be converted into MP4, which now can be done.
Bjørn Erik Ekstrøm profile photo
  • Very poor video and audio quality. During the demo, the rep was from India. There was a delay, but I thought it should be ok if I deliver lessons to students in US. It was not the case. The quality is still much lower than FREE Skype.
  • Student interface is identical as teachers. Why would my students have all the features to teach as teachers? It makes no sense. It also causes a lot of user confusions for students. Again, poorly design user interface. I purchased WizIQ product on 10/22/2016. The sales rep has been calling me non-stop from 10/21 until I made the payment. On 10/25, I went to a student home to help him setting up the system. That is when I realize how messed up the product is (FYI, I have a MS degree in Computer Science). It took almost 1 hour to set up and train the student. Still, the product was poor and the student keep saying "can we just use Skype?" He had a point. Skype is much better than WizIQ.
  • The Administrative interface is not user friendly. The "naming" makes no sense. For example, "Connection" for "Contacts". It took me awhile to finally figure it out that Contacts are under "Connection". It makes no sense. Contacts are used very time for an online class. Why would you hide Contacts under another tab called Connection? I can tell this product is not designed by an American and NOT designed to be used by Americans. Again, poorly design user interface.
  • Very poor customer service, feel like a scam. On 10/25 evening, I send a group email to my "WizIQ Success Manager" and the sales rep and reported the WizIQ product problem. For 2 hours, nothing. What happen to 24/7 service was promised to me? Anyway, during the 2 hours, I researched the internet and started to realize I was not alone. There were identical complaints about WizIQ product and service. 10/25 night, I emailed WizIQ to cancel the 3 year service. On 10/26, I called my "WizIQ Success Manager", phone rings, no answer. WizIQ Success is gone. I started to get a very bad feeling about this. I immediately called my credit card company to dispute the service and fees. My Wells Fargo rep told me that he has to give WizIQ a chance before filling a complaint. So WF rep called WizIQ 1800 dispute hotline. No one answers. He tried another number, no one answers. This is about 10:30 am Pacific time on 10/26. Until 2:50pm of 10/26, I have not received any responses back from WizIQ.
  • My advise, stay away from these people and products.
  • I have finally identified WizIQ is a Scam. Just simply check out scan reports: https://www.scamguard.com/wiziqcom/
Nick Ni profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically
No photo available
WizIQ LMS1.1
Based on 2 answers
I need to overcome some of the important limitations which have been pending for more than 6 months indicating inability of the vendor or lack of clarity among the development team about what we want and how it can be done easily on their platform and MySQL at virtually no cost without ending up in a feature modification custom development and cost. Teaching and learning with respect to an Indian scenario is different and needs to be adapted to the local needs and realities.
Gautam Patnaik profile photo

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
WizIQ LMS1.1
Based on 2 answers
I have understood and used most of it by now after 6-7 months of exploration and use. Though there are small glitches that could be easily resolved by WizIQ, I feel comfortable to handle the product by now. However, clients find it a challenge to explore and do not wish to spend time to learn
Gautam Patnaik profile photo

Reliability and Availability

Adobe Connect5.5
Based on 1 answer
No answer on this topic is available.
WizIQ LMS9.1
Based on 1 answer
It has been very good till date.
Gautam Patnaik profile photo

Performance

No score
No answers yet
No answers on this topic
WizIQ LMS9.1
Based on 1 answer
I have not experienced any of these issues as yet.
Gautam Patnaik profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
WizIQ LMS1.0
Based on 2 answers
My problems still exist and there is no clarity on what happened to our query or request. Items remain unresolved as on date.
Gautam Patnaik profile photo

In-Person Training

No score
No answers yet
No answers on this topic
WizIQ LMS1.0
Based on 1 answer
It was remote and not in-person.
Gautam Patnaik profile photo

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
WizIQ LMS4.5
Based on 1 answer
It was a product presentation and not a live work through kind of training. I had to remember the presentation from remote and then go about the tool/ builder. It was difficult to handle and I had a lot of doubts and clarifications to address in my initial rounds of launching my courses.
Gautam Patnaik profile photo

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
WizIQ LMS1.1
Based on 2 answers
I have developed my own expertise and that is for sale to my clients as a part of my consulting services. I have much to share for assignment and assessment models, course design aspects and mentoring aspects as this is a remote self paced service. If the courses are live and managed still there needs to be mentoring and support to help the learner.
Gautam Patnaik profile photo

Alternatives Considered

RVIBE is platform agnostic so we know and use any and all virtual platforms depending on our clients requirements. Platforms like WebEx, GoToMeeting, Zoom, Blue Jeans, On24, Skype, Google Hangouts, Lync, Wiggio, ect all have similar options and their own niches in the virtual platform space but if you are serious about Virtual Instructor Led Training or highly engaging webinars Adobe Connect is RVIBE's choice.
Andy Gallas profile photo
WizIQ Live Classroom is much lower quality than Skype, Wechat...No comparison. Poor quality.

WizIQ is a scam
Nick Ni profile photo

Scalability

Adobe Connect5.0
Based on 1 answer
No answer on this topic is available.
WizIQ LMS9.1
Based on 1 answer
Seems pretty good to me as of now. Of course there are usage slabs and commercials to handle before scaling up.
Gautam Patnaik profile photo

Return on Investment

  • Positive: Creation of Video Catalogue for existing customers.
  • Helps customer retention through nurturing and providing of content that is easily catalogued.
  • Positive: Links for sales & customer service.
  • Rooms and layouts can be styled and cloned easily. This saves time and ensures that content is always available once it has been created. Definitely helps to add to the bottom line through the professionalism.
  • Negative: Use of some PowerPoint presentations and LeadGen webinars.
  • Some presentations fail and partially load for no apparent reason. Has meant that some webinars weren't as fluid as we liked and time lost to figure out the issues.
  • Negative: API with Marketo.
  • The syncing of information between AdobeConnect and Marketo is not entirely reliable. Of 100 leads, about 40 will synced, where the last 60 will have to be manually checked and converted. This means that a CSV file is pulled from Adobe and also from Marketo, where every signup is then cross verified manually. Extremely time consuming.
  • Negative: Can't use KeyNotes.
  • Means that some presentations have to be converted to ensure usage. Animations are lost and other design elements.
Bjørn Erik Ekstrøm profile photo
  • Negative ROI
  • Loss of time/resources in finding a good LMS
  • Loss of weeks of class time for students
Stephanie Wright profile photo

Screenshots

Adobe Connect

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WizIQ LMS

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details